Application Support Specialist
il y a 3 semaines
**IT SERVICE MANAGEMENT**
**LUXEMBOURG**:
**Isabelle Poujol-Lamain**
**Recruitment Manager**
**_CTG PSF is an IT Services Company dedicated to various client mainly in financial sector. _**_We are currently hiring _**_an Application support specialist_**_ _**_for one of our customers._**
**YOUR MISSIONS**:
- **Prepare, set-up and maintain** **the different environments required, according to the project phases (development, testing ) with our infrastructure provider
- **Support **the production environment and will **solve business and IT incidents **with** innovative solutions** to ensure that a maximum service level is provided to Customers on a 24-hour basis
- **Ensure the integrity of the production environment** and will implement upgrades or new products that are critical for the daily operational business
- Perform all other duties as assigned.
**YOUR PROFILE**:
- Equivalent to the completion of **at least 2 years of college coursework in computer science**,** management information systems **or a closely related field or equivalent work experience.
- **2 years of experience in a similar position**, ideally in the banking or financial sector
IT SKILLS:
SOFT SKILLS:
- **Team player** with strong interpersonal skills
- **Willingness **to contribute and support a Knowledge sharing culture
- **Positive Attitude and Customer Focus**:
- Communication Skills in **English and French** (Verbal, Written, Interpersonal, Proactive listening)
- **Innovative thinking **and problem solving
- Effective** time management**
LANGUAGES SKILLS:
- **French **(fluent)
- **English **(fluent)
**OUR OFFER**:
- An** attractive salary** package with or without a **company car**:
- A **13rd month** at the end of the year or each month
- **Meal Vouchers** or financial compensation
- A dedicated **training program** with personal development plans
- Extra-legal advantages (IT material, banks,...)
- **Regular events** with the CTG team: learning lunchs, Staff meeting, Xmas, Marathons,...
- Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment._
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