Intern in Applications Global Support

il y a 2 semaines


Luxembourg City RTL Group Temps plein
Company description:

About Us

RTL is Europe's leading entertainment brand standing for entertainment, independent journalism, inspiration, energy and attitude. With our TV channels, streaming services, radio stations and online platforms in Germany, the Netherlands, France, Hungary and Luxembourg, we reach millions of people across Europe every day. Do you value team spirit and a hands-on mentality? Do you want to grow beyond yourself and be part of our diverse team? Do you value a trusting working atmosphere? Are you looking for the freedom to implement your ideas and develop your strengths? Then join us in shaping the future of Europe's leading entertainment company.



Job description:

Your tasks

During the internship in Luxembourg, our students participate and learn (training on and off the job) about different day to day operations of this department. Under the mentorship of our experts, the daily student challenges are:

  • Monitoring: Daily monitoring of Referenced financial applications (SAP ERP, City Financials, Kyriba, SAP FC, eExpenses, …) based on manual and/or automated (Power Automate) actions
  • Reporting: Preparation, sending & follow up of various reports on the department activities for internal and external customers
  • Support: Worldwide end-user support via the IT Service Management software ServiceNow, phone or email
  • User account management: Creation, modification and de-activation of user accounts required to access our referenced applications (SAP, SAP FC, Visual Scope, City Financials, Kyriba, eExpenses, eSelfbilling, Cashnet, DocuSign, Sigma Conso, it.capture, ...) also including middleware applications such as MS Azure, OKTA, ...

Project participation: to be determined (Please find below a list of former projects with student involvement):

  • Non-regression testing: Creation of a non-regression test plan for ServiceNow and other applications
  • Implementation: Specification, documentation, testing, and training of new application(s)
  • Programming: Automation of Referenced Application Morning checks (ABAP, JSON, Power Automate, …)
  • Audit: Participation to yearly audit process (ISAE 3402 Type 2 report)



Profile description:

Your profile

  • You are currently studying for a relevant university degree (preferably with focus on IT/Business);
  • You have a basic IT understanding and you feel comfortable working with various applications;
  • You are fluent in English; additional French and/or German is an advantage;
  • You have an excellent knowledge in Microsoft 365 apps: Word, Excel, PowerPoint, OneDrive, Teams, Power Automate/BI
  • You have excellent analytical, communication and writing skills;
  • You are a self-starter but can follow instructions well when needed;
  • You can translate your research findings into logical, structured text / graphs;
  • You are curious, ready to invest a lot and eager to learn.


Education level: Bachelor's Degree

Work experience: Less than 6 months

Start contract date: 19-12-24

Contract duration: Not specified

APCT1_LU



  • Luxembourg City RTL Group Temps plein

    About the RoleWe are seeking a highly motivated and detail-oriented Digital Support Specialist to join our team in Luxembourg. As a key member of our global support team, you will be responsible for providing top-notch support to our customers worldwide.Key ResponsibilitiesMonitoring: You will monitor referenced financial applications on a daily basis,...


  • Luxembourg RTL Group BCE Temps plein

    **About Us**: RTL is Europe’s leading entertainment brand standing for entertainment, independent journalism, inspiration, energy and attitude. With our TV channels, streaming services, radio stations and online platforms in Germany, the Netherlands, France, Hungary and Luxembourg, we reach millions of people across Europe every day. Do you value team...


  • Luxembourg Global Jet Temps plein

    Definition and understanding of user needs - Support the departments regarding the use of software, questions, incidents - Low-code development - Integration tests and provide training to the users - Relationship with various external suppliers - Work closely with the Business users and the IT department JOB REQUIREMENTS - Problem solving, critical...


  • Luxembourg Sogeti Temps plein

    SOGETI is looking for a talented and driven **Application Production Support** to join our company. **Your challenge**: - IT Incident management and problem management; - To monitor the IT Production; - Service level management and IT reporting to the IT management; - Technical workarounds implementation. **Your responsabilities**: - Proactively detect...

  • Application Support

    il y a 4 heures


    Luxembourg Halian Temps plein

    **Our Client** **Your Responsibilities** - Define all the incidents road causes ; - Ensure the diagnostic, the resolution or the bypass of the incidents in the matter and guarantee the traceability of the incidents; - Propose new solutions, develop and integrate them; - Management of daily customer tickets; - Write and update technical...


  • Luxembourg Cronos Europa Temps plein

    We are currently looking for a “**Application Support Officer**” to strengthen the Cronos Europa team. This job involves providing user support and guidance, including handling user requests, incidents, and bug reports, and ensuring smooth communication through various channels such as a functional mailbox, wiki, and social...

  • Intern – Project

    il y a 1 mois


    Luxembourg City Arendt Investor Services Temps plein

    Arendt Investor Services (AIS) is the investor services' arm of Arendt. We help clients to efficiently run the operational side of their business, bringing peace of mind to investors. Equipped with the latest technology, our 300 experts provide clients with an integrated suite of fund and corporate services, delivered to the highest market standards. Our...


  • Luxembourg CTG Temps plein

    **IT SERVICE MANAGEMENT** **LUXEMBOURG**: **Andrea Miguel** **Recruiter** **CTG PSF** is an IT Services Company dedicated to various clients mainly in the financial sector.We are currently hiring an Application Support Specialist - T24 oriented (M/F/X) for **one of our customers.** **Your taks** - You are in charge to **support the T24 environments** and...

  • Intern Iii

    Il y a 8 mois


    Luxembourg FM Global Temps plein

    We currently have a fantastic opportunity for someone to join the Internal Audit Team as an **Internal Audit Intern **reporting to the** Senior Internal Auditor - EMEA**. The **Internal Audit Team** is responsible for providing independent assurance that FM Global’s risk management, governance and internal control processes are operating effectively. As...


  • Luxembourg CTG Luxembourg PSF Temps plein

    Would you like to evolve in a structure where professional self-fulfillment and career development are key words ? CTG was founded in 1966 in Buffalo, USA. CTG is an international IT solutions & services company, back over 50 years of experience. CTG is the most reliable IT service provider, built on 50 years of meeting our commitments to make technology...

  • Finance Support Intern

    Il y a 7 mois


    Luxembourg Vauban&Fort Temps plein

    **About Vauban&Fort Group**: Vauban&Fort Group is an innovative leader in the housing market and a pioneer in Coliving since 2015. Due to the acquisition of another business, our team keeps growing, and we are looking for another Financial Support Intern to join our fast-growing team. We believe in a good work/life balance and that you should enjoy what you...


  • Luxembourg City CSC Global Temps plein

    About CSC Global">CSC Global is a premier provider of global solutions, empowering businesses to run smoother and smarter. Our proactive mindset has helped us adapt and create solutions that have enabled over 180,000 businesses to thrive.With a rich history spanning over 120 years, we've developed a culture that values curiosity, innovation, and...

  • Captain Global Vision

    Il y a 3 mois


    Luxembourg Global Jet Temps plein

    Job description For more than 20 years, Global Jet Luxembourg, leading European company in aircraft management, is focused on providing a high quality of service to an exceptional clientele. To meet the needs of our constantly growing company, we are looking for a Captain qualified Global Vision. Job requirements - Valid Type Rating Global Vision - Valid...

  • Captain Global Express

    Il y a 6 mois


    Luxembourg Global Jet Temps plein

    **Job description**: For more than 20 years, Global Jet Luxembourg, leading European company in aircraft management, is focused on providing a high quality of service to an exceptional clientele. To meet the needs of our constantly growing company, we are looking for a Captain qualified Global Express. **Job requirements**: - Valid Type Rating Global...


  • Luxembourg CTG Temps plein

    **IT SERVICE MANAGEMENT** **LUXEMBOURG**: **Isabelle Poujol-Lamain** **Recruitment Manager** **_CTG PSF is an IT Services Company dedicated to various client mainly in financial sector. _**_We are currently hiring _**_an Application support specialist_**_ _**_for one of our customers._** **YOUR MISSIONS**: - **Prepare, set-up and maintain** **the...


  • Luxembourg City CSC Global Temps plein

    Job OverviewCSC Global is seeking a highly skilled Corporate Secretary to join our team. This role offers the opportunity to work with a premier provider of global solutions, serving over 180,000 businesses.Job SummaryThe successful candidate will be responsible for managing a portfolio of Special Purpose Vehicles (SPVs), including KYC. This will involve...


  • Luxembourg City CSC Global Temps plein

    About the RoleWe are seeking a seasoned corporate secretary to join our team at CSC Global. This role involves managing a portfolio of Special Purpose Vehicles, coordinating transaction closings, and reviewing legal documents.Job DescriptionKey Responsibilities:Manage a portfolio of SPVs, including KYC and AML checks.Coordinate transaction closings and...


  • Luxembourg amaris Temps plein

    Job description Thanks to our growth in activity in Luxembourg, we are looking for a talented, passionate Application Production Support (F/M/X) who will work for one of our clients on diverse projects. If you want to take on these challenges, your responsibilities will be as follows: **Mission Description**: Provide technical and functional support on at...


  • Luxembourg Deutsche Börse Temps plein

    **Learn. Develop. Grow. But always: Share value**: Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because...


  • Luxembourg Charles Oakes Temps plein

    **Application Administrators **Are you looking for an opportunity to support tools underpinning investment projects throughout the EU? Come join our team supporting the work of the European Investment Bank in Luxembourg. Responsibilities will include: - Release management - coordinate continuous systems evolution deployments. - Coordinate setting-up and...