Application Production Support
il y a 6 jours
SOGETI is looking for a talented and driven **Application Production Support** to join our company.
**Your challenge**:
- IT Incident management and problem management;
- To monitor the IT Production;
- Service level management and IT reporting to the IT management;
- Technical workarounds implementation.
**Your responsabilities**:
- Proactively detect IT issue by raising tickets (Monitoring and Alerting enhancement);
- Formalize (via ticketing tool) and categorize the incoming requests. Assess properly the impact and Priority;
- Ensure tickets data quality;
- Ensure Proper Communication and global notices to the Operational Users regarding the items resolution and status;
- Deal with IT tickets in a predefined timeframe (Time to repair);
- Raise, help analysing and adressing the technical root causes of the detected IT issues;
- Organize in a recurrent way Problem Management meetings;
- Produce daily, weekly and monthly reportings to internal customers and IT management;
- Deliver incident reports and communicate them widely;
- Perform sanity checks in pre-production before the IT release. Perform sanity checks after the release and monitor the release effectiveness;
- Knowledge management: produce user guides, and documents to upgrade continuously the knowledge database.
**Skills & Requirements**:
**Your profile**:
- Minimum 3 years of experience in similar industry;
- Bachelor degree in IT (minimum BAC+3);
- Functional : Fund Industry / Transfert Agent;
- Material : Databases (Oracle, SQL Server, Sybase), Unix/Linux scripting (ksh);
- Software : Java, Webshere (WSTX), MQ Series, schedulers (Control-M);
- Languages : French. English is a strong asset.
- Within the Framework of our certification PSF please note that the presentation of the criminal record will be requested upon hiring._
**About the company****:
Capgemini Group is a global leader diverse collective of more than 360,000 strategic and technological experts based across more than 50 countries, partnering with world-renowned clients to transform and manage their businesses.
- What do we offer?_
Your career matters to us Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our **personal development, training and career management programs**, and our university innovative and business-focused learning curriculums.
We promote a **culture of diversity**. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our shared values have been at the heart of the group **:honesty**, **boldness**, **trust**, **freedom**, **team spirit**, **modesty** and **fun**. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini Group.
Joining Sogeti means being part of a large Group at a human scale, where the **work life balance** is a reality.
**Industry**
Computer/IT Services
**Category**
IT & Infrastructure
**Experience**
Experienced
Applications are considered on a rolling basis
**Location**:Luxembourg
**Workspace type**:On-site
-
Application Production Support
il y a 2 semaines
Luxembourg, Luxembourg Sogeti Temps pleinSOGETI is looking for a talented and driven Application Production Support to join our company.Your challenge: IT Incident management and problem management; To monitor the IT Production; Service level management and IT reporting to the IT management; Technical workarounds implementation.Your responsabilities: Proactively detect IT issue by raising tickets...
-
Application Production Support
il y a 2 semaines
Luxembourg, Luxembourg amaris Temps pleinJob descriptionThanks to our growth in activity in Luxembourg, we are looking for a talented, passionate Application Production Support (F/M/X) who will work for one of our clients on diverse projects.If you want to take on these challenges, your responsibilities will be as follows:Mission Description:Provide technical and functional support on at least one...
-
Production Support
il y a 2 semaines
Luxembourg, Luxembourg Randstad Digital Temps pleinEn tant qu'Ingénieur de production, vous serez rattaché(e) au service Support Ops de la Production IT. Vos missions sont orientées vers une continuité du service, nécessitant la prise en charge du maintien en condition opérationnelle des interfaces clients durant les périodes de service définies, travaillant en horaire posté (06 :00-22 :00) et en...
-
Application Production Support
il y a 2 semaines
Luxembourg amaris Temps pleinJob description Thanks to our growth in activity in Luxembourg, we are looking for a talented, passionate Application Production Support (F/M/X) who will work for one of our clients on diverse projects. If you want to take on these challenges, your responsibilities will be as follows: **Mission Description**: Provide technical and functional support on at...
-
Application Support
il y a 2 semaines
Luxembourg, Luxembourg Cronos Europa Temps pleinWe are currently looking for an "Application support" to strengthen the Cronos Europa team.Responsabilities Monitoring of Application related Alerts On-premises and on-Cloud, Creation of Applications Dashboard using Kibana (Elastic), reception of requests from Application teams, registering into the ticketing system(s) (Jira / ServiceNow) Monitoring...
-
Application Support
il y a 3 semaines
Luxembourg Talan Temps plein**A propos de Talan** Vous êtes passionné par le digital, la data, l’ioT ou l’IA et souhaitez rejoindre une équipe dynamique et ambitieuse à taille humaine ? **N’attendez plus et rejoignez Talan !** Depuis plus de 15 ans, nous conseillons les entreprises et les administrations et les accompagnons dans la mise en œuvre leurs projets de...
-
Application Support
il y a 3 semaines
Luxembourg Talan Temps pleinDescription de l'entreprise Vous êtes passionné par le digital, la data, l’ioT ou l’IA et souhaitez rejoindre une équipe dynamique et ambitieuse à taille humaine ? **N’attendez plus et rejoignez Talan !** Depuis plus de 15 ans, nous conseillons les entreprises et les administrations et les accompagnons dans la mise en œuvre leurs projets de...
-
Application Support
il y a 2 semaines
Luxembourg, Luxembourg Talan Temps pleinde l'entrepriseVous êtes passionné par le digital, la data, l'ioT ou l'IA et souhaitez rejoindre une équipe dynamique et ambitieuse à taille humaine ?**N'attendez plus et rejoignez Talan **Depuis plus de 15 ans, nous conseillons les entreprises et les administrations et les accompagnons dans la mise en œuvre leurs projets de transformation au Luxembourg...
-
Application Support
il y a 2 semaines
Luxembourg, Luxembourg Talan Temps plein**A propos de Talan**Vous êtes passionné par le digital, la data, l'ioT ou l'IA et souhaitez rejoindre une équipe dynamique et ambitieuse à taille humaine ?**N'attendez plus et rejoignez Talan **Depuis plus de 15 ans, nous conseillons les entreprises et les administrations et les accompagnons dans la mise en œuvre leurs projets de transformation au...
-
Application Support
il y a 2 jours
Luxembourg City Advanzia Bank SA Temps pleinAPPLICATION SUPPORT & AUTOMATION INTEGRATION OFFICER - AutomiC Support The Application Support team is part of the IT department that monitors and maintains the efficiency of our business applications. They are experts in optimising and building business processes and in supporting our end users, which are both our employees and our credit card customers. ...
-
IT Application Support
Il y a 2 mois
Luxembourg, Luxembourg NOOEH Temps pleinEn tant que Technicien Support Applicatif, vous rejoindrez une équipe dynamique et passionnée par les technologies au sein d'un établissement de santé de renom au Luxembourg.Au quotidien, vous serez l'un des piliers du support informatique, en assurant la maintenance, la performance et la documentation des applications métiers.Vos missions principales...
-
IT Application Support
il y a 2 semaines
Luxembourg, Luxembourg NOOEH Temps pleinEn tant que Technicien Support Applicatif, vous rejoindrez une équipe dynamique et passionnée par les technologies au sein d'un établissement de santé de renom au Luxembourg.Au quotidien, vous serez l'un des piliers du support informatique, en assurant la maintenance, la performance et la documentation des applications métiers.Vos missions principales...
-
IT Application Support
il y a 4 semaines
Luxembourg, Luxembourg NOOEH Temps pleinEn tant que Technicien Support Applicatif, vous rejoindrez une équipe dynamique et passionnée par les technologies au sein d'un établissement de santé de renom au Luxembourg.Au quotidien, vous serez l'un des piliers du support informatique, en assurant la maintenance, la performance et la documentation des applications métiers.Vos missions principales...
-
IT Application Support
il y a 3 semaines
Luxembourg NOOEH Temps pleinEn tant que Technicien Support Applicatif, vous rejoindrez une équipe dynamique et passionnée par les technologies au sein d'un établissement de santé de renom au Luxembourg.Au quotidien, vous serez l'un des piliers du support informatique, en assurant la maintenance, la performance et la documentation des applications métiers.Vos missions...
-
Application Support Lead
il y a 4 semaines
Luxembourg Charles Oakes & Co Temps plein**Application Administrator** Are you looking for an opportunity to support key work underpinning investment projects throughout the EU? Come join our team supporting the work of the European Investment Bank in Luxembourg. Technical Skills: - 4+ years of IT experience; - Experience with non-SQL databases; - Experience maintaining IIS on Windows Server; -...
-
IT Application Support Specialist
Il y a 2 mois
Luxembourg, Luxembourg Luxair Temps pleinFor our department Application Management within General Services, we are looking for (an): IT Application Support Specialist Main duties: Job description: The IT Application Support Specialist plays a crucial role in maintaining and enhancing the effectiveness of our application landscape. This individual serves as a key escalation point for the Service...
-
IT Application Support Specialist
Il y a 3 mois
Luxembourg, Luxembourg (Canton) Luxair Temps pleinFor our department Application Management within General Services, we are looking for (an): IT Application Support Specialist Main duties: Job description: The IT Application Support Specialist plays a crucial role in maintaining and enhancing the effectiveness of our application landscape. This individual serves as a key escalation point for the Service...
-
Application Support Specialist
il y a 2 semaines
Luxembourg CTG Temps plein**IT SERVICE MANAGEMENT** **LUXEMBOURG**: **Isabelle Poujol-Lamain** **Recruitment Manager** **_CTG PSF is an IT Services Company dedicated to various client mainly in financial sector. _**_We are currently hiring _**_an Application support specialist_**_ _**_for one of our customers._** **YOUR MISSIONS**: - **Prepare, set-up and maintain** **the...
-
Application Support Specialist
il y a 2 semaines
Luxembourg, Luxembourg CTG Temps pleinIT SERVICE MANAGEMENTLUXEMBOURG:Andrea MiguelRecruiterCTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector.We are currently hiring an Application Support Specialist - T24 oriented (M/F/X) for one of our customers.Your taks You are in charge to support the T24 environments and solve business and IT incidents. You...
-
Cronos Europa
il y a 4 semaines
Luxembourg Cronos Europa Temps pleinWe are currently looking for an "Application support" to strengthen the Cronos Europa team.Responsabilities Monitoring of Application related Alerts On-premises and on-Cloud, Creation of Applications Dashboard using Kibana (Elastic), reception of requests from Application teams, registering into the ticketing system(s) (Jira / ServiceNow) ...
