Itil Incident Manager

il y a 7 jours


Luxembourg Talentuch LLC Temps plein

Join a dynamic infrastructure company headquartered in Luxembourg, making waves in Belgium and France. Specializing in Microsoft cloud services, IP telephony, and managed services, we're on the lookout for an ITIL Incident Manager to join our client's innovative team.

**Role: ITIL Incident Manager**

**Responsibilities**:

- Oversee day-to-day Incident Management process.
- Coordinate activities and monitor KPIs.
- Manage escalations and collaborate with teams.
- Initiate Major Incident Management during critical situations.
- Lead incident reporting and post-incident reviews.
- Identify proposals for process improvement.

**Why our client?**
- **Innovative Projects**: Contribute to groundbreaking projects internationally.
- **Professional Growth**: Join a team that values continuous learning.
- **Dynamic Environment**: Be part of a diverse, collaborative team.

**Job Types**: Full-time, Permanent

Pay: €5,000.00 - €8,000.00 per month

**Language**:

- French (required)

Ability to Commute:

- Luxembourg (required)

Ability to Relocate:

- Luxembourg: Relocate before starting work (required)


  • Itil Incident Manager

    il y a 1 semaine


    Luxembourg BTO spa Temps plein

    BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges. Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation. This...

  • Itil Incident Manager

    il y a 2 semaines


    Luxembourg, Luxembourg BTO spa Temps plein

    BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges.Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation.This...

  • Itil Incident Manager

    il y a 2 semaines


    Luxembourg, Luxembourg Talentuch LLC Temps plein

    Join a dynamic infrastructure company headquartered in Luxembourg, making waves in Belgium and France. Specializing in Microsoft cloud services, IP telephony, and managed services, we're on the lookout for an ITIL Incident Manager to join our client's innovative team.Role: ITIL Incident ManagerResponsibilities: Oversee daytoday Incident Management process....

  • Itil Incident Manager

    il y a 4 semaines


    Luxembourg Talan Temps plein

    **A propos de Talan** Vous êtes passionné par le digital, la data, l'ioT ou l'IA et souhaitez rejoindre une équipe dynamique et ambitieuse à taille humaine ? N'attendez plus et rejoignez Talan ! Depuis plus de 15 ans, nous conseillons les entreprises et les administrations et les accompagnons dans la mise en œuvre leurs projets de transformation au...


  • Luxembourg NSI Temps plein

    **Description de l'offre d'emploi**: Afin de renforcer nos équipes, nous sommes à la recherche d'un** ITIL Incident Manager **parlant **français et anglais.** **Vos principales responsabilités**: - Prise en charge de la gestion opérationnelle du processus - Coordination de toutes les activités du processus - Suivi des indicateurs clés de performance...


  • Luxembourg, Luxembourg NSI Temps plein

    **Description de l'offre d'emploi**:Afin de renforcer nos équipes, nous sommes à la recherche d'un** ITIL Incident Manager **parlant **français et anglais.****Vos principales responsabilités**:- Prise en charge de la gestion opérationnelle du processus- Coordination de toutes les activités du processus- Suivi des indicateurs clés de performance (Key...

  • Itil Operations Manager

    il y a 4 semaines


    Luxembourg Contracts Recruitment Consulting Temps plein

    **ITIL Operations Manager (Incident & Change Management) - Luxembourg (EU Nationals Only)** Major European Institution in Luxembourg (& Belgium) **Activities**: - Coordinates activities that affect IT Operations organisation - Responsible for the production and planning of daily operations - Liaise with the Team leaders but also with the different team...


  • Luxembourg ARHS Cube Temps plein

    **Job Description**: You are **talented**, **motivated** and **ambitious**? Then, we will be more than happy to **meet you**! Arηs Cube is looking for a **ITIL Incident and Problem Manager/Owner (M/F)** ! **Your main responsibilities will be**: - Execute the daily activities of an incident manager : Drive Major incident resolution, communicate on...


  • Luxembourg ARHS Cube Temps plein

    **Job Description**: You are **talented**, **motivated** and **ambitious**? Then, we will be more than happy to **meet you**! Arηs Cube is looking for a **ITIL Incident and Problem Manager/Owner (M/F)** ! **Your main responsibilities will be**: - Execute the daily activities of an incident manager : Drive Major incident resolution, communicate on...


  • Luxembourg ARHS Cube Temps plein

    **Job Description**: You are **talented**, **motivated** and **ambitious**? Then, we will be more than happy to **meet you**! Arηs Cube is looking for a **ITIL Incident and Problem Manager/Owner (M/F)** ! **Your main responsibilities will be**: - Execute the daily activities of an incident manager : Drive Major incident resolution, communicate on...

  • Major Incident Manager

    il y a 3 semaines


    Luxembourg BlackRidge Group Temps plein

    **Job Information**: Work Experience - 4-5 ans Salary - . Industry - IT Services City - Luxembourg Country - Luxembourg Province - Luxembourg (fr) Postal Code - L-1119 **MAJOR INCIDENT MANAGER** **What is the opportunity?** We are looking for a Major Incident Manager who can drive consistent Incident management. - operational framework and processes...

  • Incident Manager

    Il y a 2 mois


    Luxembourg HIKMA-SOLUTIONS Temps plein

    Hikma-Solutions recherche pour l'un de ses clients : "Incident manager (H/F)" en CDI. **Votre mission**: - Vous êtes en charge du pilotage des incidents majeurs et crises 24/7 ; - Vous assurez la qualité du service et la communication permettant aux différents acteurs de l'entreprise d'avoir une plus grande réactivité ; - Vous identifiez les écarts...

  • Incident Manager

    il y a 3 jours


    Luxembourg HIKMA-SOLUTIONS Temps plein

    Hikma-Solutions recherche pour l'un de ses clients : "Incident manager (H/F)" en CDI. **Votre mission**: - Vous êtes en charge du pilotage des incidents majeurs et crises 24/7 ; - Vous assurez la qualité du service et la communication permettant aux différents acteurs de l'entreprise d'avoir une plus grande réactivité ; - Vous identifiez les écarts...

  • Incident Manager

    il y a 3 semaines


    Luxembourg Lombard Odier & Cie Temps plein

    A career at _Lombard Odier_ means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF_ - 300 billion and operating from over 25...


  • Luxembourg, Luxembourg ARHS Cube Temps plein

    Job Description:You are talented, motivated and ambitious? Then, we will be more than happy to meet youArηs Cube is looking for a ITIL Incident and Problem Manager/Owner (M/F) Your main responsibilities will be: Execute the daily activities of an incident manager : Drive Major incident resolution, communicate on incident resolution progress, escalate...

  • Incident Manager

    il y a 2 semaines


    Luxembourg, Luxembourg HIKMA-SOLUTIONS Temps plein

    Hikma-Solutions recherche pour l'un de ses clients : "Incident manager (H/F)" en CDI.**Votre mission**:- Vous êtes en charge du pilotage des incidents majeurs et crises 24/7 ;- Vous assurez la qualité du service et la communication permettant aux différents acteurs de l'entreprise d'avoir une plus grande réactivité ;- Vous identifiez les écarts et...

  • Incident Manager

    Il y a 2 mois


    Luxembourg TMC Temps plein

    LuxembourgTMC Luxembourg is a company which is built on the principles of transparency & entrepreneurship. Our business model “the employeneurship” is truly unique and to strengthen the team, we are currently looking for an Incident Manager **| Your challenges?**: - Design, deploy, and continually improve Incident management processes adhering to ITIL...

  • Incident Manager

    il y a 19 heures


    Luxembourg TMC Temps plein

    LuxembourgTMC Luxembourg is a company which is built on the principles of transparency & entrepreneurship. Our business model “the employeneurship” is truly unique and to strengthen the team, we are currently looking for an Incident Manager **| Your challenges?**: - Design, deploy, and continually improve Incident management processes adhering to ITIL...

  • Incident Manager

    il y a 2 semaines


    Luxembourg Cronos Luxembourg Temps plein

    We are currently looking for an Incident Manager to strengthen the Cronos Europa team. **Responsabilities**: You will lead and prioritise all incidents based on impact and urgency, as well as assessing resources and capacity. Address recommendations for improvement Ensuring that all IT teams follow the incident management process for every incident - Inc....


  • Luxembourg CogniWave Dynamics Temps plein

    CogniWave Dynamics est une société de consulting avec un esprit Start-up et des projets en Intelligence artificielle. Nous intervenons sur les métiers de la banque et de l’assurance, de l’IT et de la BI, des nouvelles technologies, de la cybersécurité et de l’intelligence artificielle. 1) Nous avons développé un outil interne qui...