Incident Manager

A career at _Lombard Odier_ means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF_ - 300 billion and operating from over 25...

LuxembourgTMC Luxembourg is a company which is built on the principles of transparency & entrepreneurship. Our business model “the employeneurship” is truly unique and to strengthen the team, we are currently looking for an Incident Manager **| Your challenges?**: - Design, deploy, and continually improve Incident management processes adhering to ITIL...

Hikma-Solutions recherche pour l'un de ses clients : "Incident manager (H/F)" en CDI. **Votre mission**: - Vous êtes en charge du pilotage des incidents majeurs et crises 24/7 ; - Vous assurez la qualité du service et la communication permettant aux différents acteurs de l'entreprise d'avoir une plus grande réactivité ; - Vous identifiez les écarts...

**Job Information**: Work Experience - 4-5 ans Salary - . Industry - IT Services City - Luxembourg Country - Luxembourg Province - Luxembourg (fr) Postal Code - L-1119 **MAJOR INCIDENT MANAGER** **What is the opportunity?** We are looking for a Major Incident Manager who can drive consistent Incident management. - operational framework and processes...

Join a dynamic infrastructure company headquartered in Luxembourg, making waves in Belgium and France. Specializing in Microsoft cloud services, IP telephony, and managed services, we're on the lookout for an ITIL Incident Manager to join our client's innovative team. **Role: ITIL Incident Manager** **Responsibilities**: - Oversee day-to-day Incident...

BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges. Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation. This...

CogniWave Dynamics est une société de consulting avec un esprit Start-up et des projets en Intelligence artificielle. Nous intervenons sur les métiers de la banque et de l’assurance, de l’IT et de la BI, des nouvelles technologies, de la cybersécurité et de l’intelligence artificielle. 1) Nous avons développé un outil interne qui...

**About Satispay** At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision**:simplifying...

**Description de l'offre d'emploi**: Afin de renforcer nos équipes, nous sommes à la recherche d'un** ITIL Incident Manager **parlant **français et anglais.** **Vos principales responsabilités**: - Prise en charge de la gestion opérationnelle du processus - Coordination de toutes les activités du processus - Suivi des indicateurs clés de performance...

**Job Description**: In order to join one of our teams in Luxembourg, Arηs Cube is looking for a **Process and Major Incident & Request Manager (M/F) **to lead the Service Management processes. Your Main Responsibilities: - Design, deploy, and maintain ITIL processes - Monitors the performance of processes and composes reports - Develop initiatives for...

**Lux-Advisory **is a company specialized in IT Services and Finance. Our consultants take part in European or International projects. To support the increase of our activity, we are currently looking for an **Incident Management and Business Continuity Consultant.** **Mission** In support of the Corporate Governance and Internal Policies team, the...

Afin de renforcer les équipes de DEEP au sein de la Business Line Customer Support and Operations, nous recherchons actuellement un(e) **Service Manager** **(M/F/n)** **Vos missions**: - Pour l’ensemble de nos services et solutions, vous supportez au quotidien nos clients grâce : à la résolution rapide des incidentsde hautes priorités, au traitement...

**DEEP - Service Manager**: **Date**:8 nov. 2024 **Lieu**: Luxembourg, Luxembourg **Entreprise**:POST Luxembourg Afin de renforcer les équipes de DEEP au sein de la Business Line Customer Support and Operations, nous recherchons actuellement un(e) **Service Manager** **(M/F/n)** **Vos missions**: - Pour l’ensemble de nos services et solutions, vous...

**DESCRIPTION** The Workplace Incident Management (WIM) Threat Manager is part of the Corporate WIM team and is responsible for supporting Corporate WIM across Europe, the Middle East. The Threat Manager will assess physical security threats and conduct workplace investigations related to threats of violence, suicidal ideation, physical and verbal assault,...

A career at _Lombard Odier_ means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF_ - 300 billion and operating from over 25...

Nous recherchons pour l'un de nos clients un Problem & Knowledge Manager **Mission principale**: Le Problem et Knowledge Manager est responsable de la mise en œuvre efficace et de la gestion quotidienne des processus Problem Management et Knowledge Management. Il joue un rôle central dans l'identification des causes profondes des incidents et dans...

**Mission** In support of the Corporate Governance and Internal Policies team, the consultant will provide the following services: - Training Delivery: Provide training to IMT alternates, covering basic IMT principles, the client’s BCP framework, and procedures in person at the client’s premises - Tabletop Exercise Development: Design and deliver a...

Bachelor's degree or Project management and delivery experience - Experience in industry risk assessment and resilience processes The Senior Risk Manager (People Risk), leads a program that enables a comprehensive threat and risk management framework and the development of commensurate mitigation measures and capabilities to cope with various levels of...

**Lux-Advisory **est un cabinet de conseil spécialisé en gestion de projets et organisation. Nos consultants interviennent sur des projets à très forte valeur ajoutée dans des contextes internationaux. Dans le cadre de notre développement nous recherchons un ou une **Project Manager - PMO**_._** **Mission** Le/la consultant(e) aura la charge de...

**Mission** Le/la consultant(e) aura la charge de plusieurs projets et assurera notamment les activités suivantes: - Suivre opérationnellement les principales composantes des projets (périmètre, budget, planning, risques et gouvernance) - Établir des rapports réguliers sur l’avancement des projets et communiquer efficacement avec les parties...