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Assisatnt Customer Service
Il y a 4 mois
**Assistant Customer Service (CDI)**:
- Votre mission :_
- Coordonner et planifier les expéditions selon les demandes clients
- Travailler en équipe avec vos collègues approvisionnement et planning de production
- Assurer le suivi des transporteurs et les délais de livraisons dans le respect du cahier des charges ;
- Vous vous assurez de la conformité de vos expéditions avec les règles douanières nationales et internationales ;
- Traiter les litiges clients qui lui sont affectées ;
- Contrôler la facturation et assurer le suivi des réclamations.
- Intervenir et manager au niveau opérationnel des conférences téléphoniques directement avec nos clients
- Votre profil :_
- Vous êtes titulaire d'un diplôme de type BTS Transport & Prestations Logistiques ou Commerce International
- Vous faites preuve de réactivité et êtes doté d'un bon relationnel client
- Vous êtes autonome, rigoureux et organisé
- Vous maîtrisez le Pack Office (Excel en particulier) et les outils de Web conference
- Bilingue Français et Allemand. La connaissance de l'Anglais est un atout.
Si vous êtes disponible et intéressé par cette offre, contactez-nous sans attendre au
Type d'emploi : Temps plein, Durée indéterminée
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Type d'emploi : Temps plein, Durée indéterminée
Date de début prévue : 03/04/2023
