Customer Service Administrator

Il y a 7 mois


Luxembourg Zurich Insurance Temps plein

Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk.

With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees.

We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.

**Customer Service Administrator -**
**Fixed-Term Contract**

***
**(Part-Time possible)**

This role provides you with the opportunity to join ZEL’s Corporate Pensions team. As a Customer Service Administrator, you will service our existing European portfolio.

You will have extensive interactions with brokers, customers, and internal stakeholders.

**Main Responsibilities**
- Administer existing schemes within the agreed service standards (sustaining relationships with planholders, brokers and colleagues within the Zurich Group)
- Providing support to the planholders in introducing new entities
- Perform Anti Money Laundering (AML) checks/review in accordance with compliance and legal guidelines;
- Communicate any agreed options or solutions to customers and brokers in an efficient, timely and professional manner;
- Manage and maintain good working relationships with existing brokers/customers by ensuring customer/broker expectations are managed and met;
- Responding to queries and acting as a liaison between the customer and the operational teams
- Perform administrative and organizational tasks of the team.

**Your skills and experience**
- Fluent in English is mandatory
- 1-2 years’ work experience within the insurance/ finance industry or a similar position within other industry
- Strong teamwork with excellent interpersonal, written and verbal communication skills
- Computer literate, including knowledge of Microsoft Office packages (e.g. MS Word and MS Excel)
- Good organizational and time management skills with the ability to work accurately and to deadlines
- Constructive approach to dealing with internal and external customers
- Problem solving and ‘can do’ attitude

**We offer**
- Fixed term contract in our friendly and motivated team in Luxembourg
- Full-time position with option to work part-time (minimum of 80%)
- International working environment
- Compensation packages to high standard market rates
- Entitled to 35,5 holidays per year as part of our insurance convention
- A high standard Group health insurance & Pension plan
- Remote working is possible to support your work life balance
- Career path and opportunities within Zurich Group
- Executive Managers whose doors are always open
- A work model based on transparency and recognition
- Training & Development for upskilling your future experience



  • Luxembourg Zurich Insurance Temps plein

    Job Summary- Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders,...


  • Luxembourg Zurich Insurance Temps plein

    Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and...

  • Trading Customer Service

    Il y a 7 mois


    Luxembourg Imerys Temps plein

    The Company The world’s leading supplier of mineral-based specialty solutions for industry with 14,000 employees, operations in more than 40 countries, and €4.3 billion in revenue in 2022. - If you want to grow your skills and develop your career, find out more at The Position Trading Customer Service & Data Administrator Job Summary Role- Manage...


  • Luxembourg CSC (Corporation Service Company) Temps plein

    **HR Services Administrator** **Luxembourg** **8:00 am - 5:00 pm Monday - Friday** **Temporary - 6 Month Contract** **Onsite** The HR Service Partner is part of the regional HR Operations team and reports into the Manager HR Operations & Payroll. The HR Service Partner manages the daily activities linked to the administration of employee data and...


  • Luxembourg CSC (Corporation Service Company) Temps plein

    **Relationship Legal Administrator** **Capital Market, Luxembourg** **Full time, Hybrid **Your missions: As a Relationship Legal Administrator, you play a critical role in the success of our business. Your typical day will see you working on a wide range of diverse and dynamic projects, including: - Working directly with our clients and potential clients,...

  • Corporate Administrator

    il y a 2 semaines


    Luxembourg CSC (Corporation Service Company) Temps plein

    **Ready to change how business gets done? **_So are we. _** **Corporate Administrator, Governance and Transaction Services** **Strassen, Luxembourg** **Monday to Friday 8-5** **There is limited sponsorship available for this position. Time on-site or time zone may be necessary based on business need.** **Some of the things you will be doing**: -...

  • Cmdb Administrator

    il y a 4 jours


    Luxembourg Endeavour Recruitment Temps plein

    Excellent, long term contract opportunity for a CMDB/FLAM Administrator-Remedy-CMDB-Unix to support the planning, architecture, analysis, design, implementation, administration, and operations of CMDB/FLAM solution. The Monitoring/CMDB/FLAM Administrator member operates, implements and maintains in a 24x7-enterprise production environment. **The key...


  • Luxembourg Skillfinder International Temps plein

    **Location** - Luxembourg- **Sector**: - Finance & Banking- **Job type**: - Contract- **Salary/Rate**: - €550-€650 a day- **Contact**: - Laurence Hayward **Job ref**: - 18837USER_77- **Consultant**: - Laurence Hayward**Client Services Administrator - Leudelange, Luxembourg**: - Contract: 3 Months (Extendable) - Work Arrangements: (Hybrid) 3 days...


  • Luxembourg CSC (Corporation Service Company) Temps plein

    **Ready to change how business gets done? **_So are we. _** **Legal and Corporate Administrator** **Strassen, Luxembourg** **Monday - Friday, 8:00 a.m. to 5:00 p.m.** CSC® is the world’s leading provider of business, legal, tax, and digital brand services to companies around the globe. Our clients include many of the Fortune 500, FTSE100, CAC 40, and...

  • Sales Administrator

    Il y a 7 mois


    Luxembourg Plansee Group Temps plein

    100.000 Produkte und Werkzeuge aus den starken Metallen Wolfram und Molybdän: das ist seit über 100 Jahren unsere Mission und unsere Leidenschaft, die 11.000 Mitarbeiter:innen aller Welt teilen. Wir von der Plansee Group haben noch viel vor - und werden mit Ihnen noch besser! Werden Sie Teil unseres Teams! TASKS AND RESPONSIBILITIES As part of our...


  • Luxembourg CSC (Corporation Service Company) Temps plein

    **Transaction Administrator Legal & Corporate Services Capital Markets** **CSC Luxembourg** **40h/week** **Hybrid We’re hiring a Transaction Administrator Legal & Corporate Services for the Capital Markets department of our CSC Luxemburgish team. Services of this team include researching and processing legal documents and conducting online research. We...

  • Sharepoint Administrator

    Il y a 7 mois


    Luxembourg Blackridge Group Temps plein

    **SHAREPOINT ADMINISTRATOR** We are looking for a SharePoint Administrator to support our Project Teams to integrate modern solutions in our Infrastructure. **Main topics**: - Support Project Teams during Integration; - Be the referent of SharePoint Services; - SharePoint’s Product Lifecycle (patching, improvements). **TECHNICAL COMPETENCIES** -...


  • Luxembourg JTC Group Temps plein

    **ROLE OVERVIEW** **PURPOSE OF JOB** JTCL introduced its full depositary services offering in 2019. The offering supports Regulated investment funds in the EU that are required to appoint a depositary to comply with the Alternative Investment Fund Managers Directive (AIFMD). The Senior Depositary Administrator will work closely with the Depositary Manager...

  • Sharepoint Administrator

    Il y a 7 mois


    Luxembourg BlackRidge Group Temps plein

    **Job Information**: Work Experience - 5+ years Salary - . Industry - IT Services City - Luxembourg Country - Luxembourg Province - Luxembourg (fr) Postal Code - L-1116 **SHAREPOINT ADMINISTRATOR** We are looking for a SharePoint Administrator to support our Project Teams to integrate modern solutions in our Infrastructure. **Main topics**: -...


  • Luxembourg Redbridge Recruitment Temps plein

    Job Title: Corporate Senior Administrator - Reference: Corporate Senior Administrator - Town/City: Luxembourg - Contract Type: Permanent Redbridge Recruitment is helping an international company that deliver a wide range of accounting and administrative services to a growing number of corporate customers in Real Estate and Private Equity. They are listed on...

  • Customer Service Advisor

    il y a 1 semaine


    Luxembourg Wheels, Inc. Temps plein

    At LeasePlan, we are always asking What's next in mobility. Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together! DRIVER ADVISOR (M/F) Full time At Leudelange - Luxembourg Our Driver & Customer Care team is currently looking for a Driver Advisor: Your mission: - Day to day handling of drivers...

  • Customer Service

    Il y a 7 mois


    Luxembourg Le Grand & Associates Temps plein

    Le Grand & Associates : Votre partenaire en recrutement axé sur l'excellence. Spécialisés dans différents secteurs clefs, nous mettons en relation des professionnels talentueux avec des entreprises prospères. Forts de nos valeurs d'intégrité et de confidentialité, nous visons à créer des collaborations fructueuses. Votre succès est notre...

  • Customer Service Specialist

    il y a 4 semaines


    Luxembourg City Randstad Luxembourg Temps plein

    About the RoleAt Randstad Luxembourg, we are looking for a skilled Customer Service Specialist to join our team in Strassen. As a key member of our sales support team, you will play a vital role in ensuring exceptional customer service and driving business growth.


  • Luxembourg Redbridge Recruitment Temps plein

    Job Title: Transfer Agency Senior Administrator - Reference: Transfer Agency Senior Administrator - Town/City: Luxembourg - Contract Type: Permanent Redbridge Recruitment is helping an international service provider that deliver a wide range of accounting and administrative services to a growing number of corporate customers in Real Estate and Private...


  • Luxembourg City Randstad Luxembourg Temps plein

    For one of our clients located in Strassen, we are looking for a : Customer service representative (m/f) Your role : Ensure and provide outstanding service to our customers. The service level must promote a professional image (reliability, responsiveness, assurance & empathy) of our company by meeting or going beyond customer's expectations  Follow up...