Incident Manager
il y a 5 jours
Contract Duration: 6 Months (Extension Potential)
Start Date: Mid-April to Early-May
One day per week of remote work
Seeking an experienced Incident Manager. Key role: leading and coordinating critical incident response, minimizing service disruption, driving continuous improvement of incident management processes.
Responsibilities
Incident lifecycle management.
Incident response coordination.
Process optimization (ITIL).
Root cause analysis (Pirs).
Required skills
Incident Manager experience.
ITIL knowledge.
Strong communication/problem-solving.
Incident tool experience (ServiceNow, Omni Tracker).
Fluency in English, French is an asset
If you are interested in pursuing this opportunity, we would appreciate receiving your CV, contact details, and availability at your earliest convenience.
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