Call Desk Agent
il y a 6 jours
Would you like to evolve in a structure where professional self-fulfillment and career development are key words ? CTG was founded in 1966 in Buffalo, USA. CTG is an international IT solutions & services company, back over 50 years of experience. CTG is the most reliable IT service provider, built on 50 years of meeting our commitments to make technology work for our clients and deliver real business value. CTG Luxembourg PSF has more than 25 years' service in the Luxembourg market, and the company's continued success can be attributed to its dedicated employees. On a daily basis, the company strives to have a stronger relationship with these employees and provide them with a great work environment. CTG's Human Resources policy has always included a dedicated career management team, which ensures a strong link between the company and its consultants. This approach, unique within an IT consulting company, is proving to be effective, particularly in terms of career development. The Competence Developer establishes and maintains a lasting relationship between employer and employee. CTG Luxembourg PSF is one of the only companies in Luxembourg repeatedly recognized as "Bestworkplace ®" As a CTG team member, you will help to deliver high-value, industry-specific IT services with clear alignment on our client's goals and metrics for each project. **In Luxembourg, we offer career opportunities in**: Infrastructure Support Softawre development Testing Financial services (business analysis...) Compliance CTG offers our team members competitive compensation and benefits packages, and provides many training opportunities for our employees - from computer-based training to a training program for different certifications. At CTG, we also know that connections make us stronger - both connecting to your clients to create and deliver the right IT services, and connecting with your colleagues to create a positive work environment. We are proud to be R-E-L-I-A-B-L-E at CTG CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector. We are currently hiring a Call desk Agent for our delivery center. Your Missions **In charge of user support**: you are the first point of contact for users. You are in charge of encoding and resolving tickets in the tracking software. You dispatch the tickets to the expert teams if necessary. You are able to respect the contractual call deadlines. **Profile**: You are fluent in French and English. You are able to use a computer as well as the usual office tools such as Microsoft Suite. You have a first experience or interest in the IT field. Knowledge of ticketing tools is a real asset. You appreciate teamwork and working in an international environment. **Offer**: A 13th month at the end of the year or each month Meal Vouchers or financial compensation A dedicated training program with personal development plans Extra-legal advantages (IT material, banks,...) **Regular events with the CTG team**: learning lunches, Staff meeting, Xmas, Marathons,... Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.
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Call Desk Agent Fr/uk/ger
il y a 2 semaines
Luxembourg CTG Temps plein**CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector.** **We are currently hiring a Call desk Agent - German speaking (M/F) for our Internal Services.** **Your missions** - In charge of **user support**: you are the first point of contact for users. - You are in charge of **encoding and resolving tickets** in the...
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Service Desk Agent L1 Fr/uk
il y a 2 semaines
Luxembourg BlackRidge Group Temps plein**Job Information**: Work Experience - 5+ years Salary - . Industry - IT Services City - Luxembourg Country - Luxembourg Province - Luxembourg (fr) Postal Code - L-1116 **SERVICE DESK AGENT L1 FR/UK** **Your Mission**: **Your responsibilities**: - As a **Service Desk** **team member you will be: - Maintaining an Asset Database and track changes; -...
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Call Desk Officer
il y a 1 semaine
Luxembourg infeurope S.A. Fairmar Consulting GmbH Temps plein**Job Type(s)**:CDI Permanent Contract**Location(s)**:Luxembourg - LuxembourgFor a renowned international organization, infeurope is looking for a Call Desk Officer (F/M) join its team in Luxembourg with strong communication skills. **Tasks and Responsibilities**: - First point of contact for the international customers of a prestigious International...
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Support & Service Desk Agent L1-l2
il y a 2 semaines
Luxembourg LHH Temps pleinUn de nos très bons clients recherche **un(e) Support & Service Desk Agent L1-L2** pour intégrer leur équipe "Support / service Desk". Cette opportunité est à pourvoir **dès que possible**, avec une **possibilité d'embauche en CDI** à terme. LHH, au travers d’une marque unique, offre des solutions complètes de Gestion des Talents. Nous sommes...
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Service Desk Agent
il y a 6 jours
- Rue du Chateau d'Eau, Leudelange, Luxembourg SopraSteriaSandbox Temps plein 40.000 € - 60.000 € par anCompany Description A positive future for all – that's what we at Sopra Steria work towards. With over colleagues in 30 countries, we are Europe's leading digital solutions provider. We believe it's not only technology that powers transformation. It's people who are at the core of change. That's why it's people that are at the heart of everything we do,...
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Service Desk Agent
il y a 7 jours
Luxembourg NTT Data Temps pleinAre you looking for the next step in your career? Join NTT Data! Would you like to pursue your career in Public Institutions? We are currently looking for a Service Desk Agent to join our growing client in Luxembourg. Project Recording incidents and requests in the Service Management Tool. Logging all relevant incidents/service request details allocating...
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Agent Service Desk
il y a 2 semaines
Luxembourg ARHS Cube Temps plein**Description du poste** ARHS Cube est à la recherche d'un **Agent Service Desk**(_h/f_)**pour fournir une assistance technique rapide et efficace sur les systèmes informatiques. Vous répondrez aux questions d'ordre de problèmes techniques et offrirez des conseils pour les résoudre. **Vos responsabilités**: - Effectuer le dépannage à distance ou...
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Service Desk
il y a 3 jours
Luxembourg LHH Temps pleinI am looking for a IT Service Desk for my client for an assignment of 6 months. The start-up is to be expected urgently. LHH Recruitment Solutions offers extensive HR solutions through one unique brand. We are specialised in the employment of middle and top management and highly qualified professionals in contracting temporary and permanent placement. At...
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Gestionnaire D’équipe Service Desk
il y a 1 jour
Luxembourg GovJobs Temps plein**Statut** : Fonctionnaire **Qui recrute ?**: L'Administration parlementaire accompagne l'action de la Chambre des Députés dans ses fonctions législatives et politiques. Ainsi, les 60 députés peuvent, au quotidien, compter sur le soutien de plus de 160 fonctionnaires et salariés. Si vous souhaitez mettre votre talent, votre engagement et votre...
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Agent Call Center
il y a 2 semaines
Luxembourg GovJobs Temps plein**Statut** : Employé de l'État **Qui recrute ?**: Centre commun de la sécurité sociale **Missions**: - Gérer de grandes quantités d’appels entrants; - Identifier les besoins de nos parties prenantes, clarifier les informations, enquêter sur les problèmes et fournir des solutions; - Assurer des tâches administratives en relation avec le centre...
