Call Desk Agent
il y a 2 jours
Would you like to evolve in a structure where professional self-fulfillment and career development are key words ? CTG was founded in 1966 in Buffalo, USA. CTG is an international IT solutions & services company, back over 50 years of experience. CTG is the most reliable IT service provider, built on 50 years of meeting our commitments to make technology work for our clients and deliver real business value. CTG Luxembourg PSF has more than 25 years' service in the Luxembourg market, and the company's continued success can be attributed to its dedicated employees. On a daily basis, the company strives to have a stronger relationship with these employees and provide them with a great work environment. CTG's Human Resources policy has always included a dedicated career management team, which ensures a strong link between the company and its consultants. This approach, unique within an IT consulting company, is proving to be effective, particularly in terms of career development. The Competence Developer establishes and maintains a lasting relationship between employer and employee. CTG Luxembourg PSF is one of the only companies in Luxembourg repeatedly recognized as "Bestworkplace ®" As a CTG team member, you will help to deliver high-value, industry-specific IT services with clear alignment on our client's goals and metrics for each project. **In Luxembourg, we offer career opportunities in**: Infrastructure Support Softawre development Testing Financial services (business analysis...) Compliance CTG offers our team members competitive compensation and benefits packages, and provides many training opportunities for our employees - from computer-based training to a training program for different certifications. At CTG, we also know that connections make us stronger - both connecting to your clients to create and deliver the right IT services, and connecting with your colleagues to create a positive work environment. We are proud to be R-E-L-I-A-B-L-E at CTG We are currently hiring a Call desk Agent FR/UK/LUX/GER (M/W) for our delivery center. Your tasks **In charge of user support**: you are the first point of contact for users. You are in charge of encoding and resolving tickets in the tracking software. You dispatch the tickets to the expert teams if necessary. You are able to respect the contractual call deadlines. **Profile**: You are fluent in French, English, Luxembourgish and German. You are able to use a computer as well as the usual office tools such as Microsoft Suite. You are client oriented and appreciate contact with users. You idealy have a first experience in a call center. Knowledge of ticketing tools is a real asset. You appreciate teamwork and working in an international environment. **Offer**: A 13th month at the end of the year or each month Meal Vouchers or financial compensation A dedicated training program with personal development plans Extra-legal advantages (IT material, banks,...) **Regular events with the CTG team**: learning lunches, Staff meeting, Xmas, Marathons,... Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.
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Call Desk Agent Fr/uk/ger
il y a 7 jours
Luxembourg CTG Temps plein**CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector.** **We are currently hiring a Call desk Agent - German speaking (M/F) for our Internal Services.** **Your missions** - In charge of **user support**: you are the first point of contact for users. - You are in charge of **encoding and resolving tickets** in the...
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Call Desk Agent Fr/uk/lux/ger
il y a 1 semaine
Luxembourg CTG Temps plein**IT SERVICE MANAGEMENT** **LUXEMBOURG**: **Andrea Miguel** **Recruiter** **_CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector._** **_ We are currently hiring a Call desk Agent (M/F) for our Internal Services._** **YOUR MISSIONS**: - In charge of **user support**: you are the first point of contact for...
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Service Desk Agent L1 Fr/uk
il y a 1 semaine
Luxembourg Blackridge Group Temps plein**SERVICE DESK AGENT L1 FR/UK** **Your Mission**: **Your responsibilities**: As a **Service Desk** **team member you will be: - Maintaining an Asset Database and track changes; - 1st and 2nd line support - troubleshooting of IT related problems from software to hardware, such as Mobile device, Desktop and Printers, Infrastructure Management (Server,...
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Un Call Desk Officer
il y a 4 jours
Luxembourg CK Office Technologies Temps pleinEn bref Profil Homme Langue(s) Type de poste CDI Début du contrat Niveau hiérarchique Fonction **CK Group est une société luxembourgeoise fondée en 1946. Depuis sa création, CK est actif dans deux domaines d’activités qui ont façonné le succès de son fondateur : le monde bureautique professionnel et le sport.** **À travers notre marque...
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Call Desk Officer
il y a 3 jours
Luxembourg infeurope S.A. Fairmar Consulting GmbH Temps plein**Job Type(s)**:CDI Permanent Contract**Location(s)**:Luxembourg - LuxembourgFor a renowned international organization, infeurope is looking for a Call Desk Officer (F/M) join its team in Luxembourg with strong communication skills. **Tasks and Responsibilities**: - First point of contact for the international customers of a prestigious International...
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Call Center Employee Lu Ger Fr
il y a 1 semaine
Luxembourg Netregie Sarl Temps plein**About** We - Netregie Sarl - a medium-sized IT consulting partner in Luxembourg, are looking for a new colleague for our Agent of Call Center project team. The position is carried out in a French-speaking environment with many other nationalities. Fluency in Luxembourgish, German, and English is imperative. Any other fluent language (e.g. Dutch) is an...
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Support & Service Desk Agent L1-l2
il y a 7 jours
Luxembourg LHH Temps pleinUn de nos très bons clients recherche **un(e) Support & Service Desk Agent L1-L2** pour intégrer leur équipe "Support / service Desk". Cette opportunité est à pourvoir **dès que possible**, avec une **possibilité d'embauche en CDI** à terme. LHH, au travers d’une marque unique, offre des solutions complètes de Gestion des Talents. Nous sommes...
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Service Desk Agent
il y a 6 jours
- Rue du Chateau d'Eau, Leudelange, Luxembourg SopraSteriaSandbox Temps pleinCompany Description A positive future for all – that's what we at Sopra Steria work towards. With over colleagues in 30 countries, we are Europe's leading digital solutions provider. We believe it's not only technology that powers transformation. It's people who are at the core of change. That's why it's people that are at the heart of everything we do,...
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Service Desk Agent
il y a 2 jours
Luxembourg CTG IT Solutions Temps pleinCTG is an international IT solutions and services company, back over 50 years of experience. CTG IT Solutions, part of the CTG Group is dedicated specifically to the European Institutions. More than 200 colleagues are working within multicultural teams in Brussels, Luxembourg, and Strasbourg. We provide to the European Institutions all kind of IT services,...
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Agent Service Desk
il y a 7 jours
Luxembourg ARHS Cube Temps plein**Description du poste** ARHS Cube est à la recherche d'un **Agent Service Desk**(_h/f_)**pour fournir une assistance technique rapide et efficace sur les systèmes informatiques. Vous répondrez aux questions d'ordre de problèmes techniques et offrirez des conseils pour les résoudre. **Vos responsabilités**: - Effectuer le dépannage à distance ou...
