Call Desk Agent
il y a 1 semaine
Would you like to evolve in a structure where professional self-fulfillment and career development are key words ? CTG was founded in 1966 in Buffalo, USA. CTG is an international IT solutions & services company, back over 50 years of experience. CTG is the most reliable IT service provider, built on 50 years of meeting our commitments to make technology work for our clients and deliver real business value. CTG Luxembourg PSF has more than 25 years' service in the Luxembourg market, and the company's continued success can be attributed to its dedicated employees. On a daily basis, the company strives to have a stronger relationship with these employees and provide them with a great work environment. CTG's Human Resources policy has always included a dedicated career management team, which ensures a strong link between the company and its consultants. This approach, unique within an IT consulting company, is proving to be effective, particularly in terms of career development. The Competence Developer establishes and maintains a lasting relationship between employer and employee. CTG Luxembourg PSF is one of the only companies in Luxembourg repeatedly recognized as "Bestworkplace ®" As a CTG team member, you will help to deliver high-value, industry-specific IT services with clear alignment on our client's goals and metrics for each project. **In Luxembourg, we offer career opportunities in**: Infrastructure Support Softawre development Testing Financial services (business analysis...) Compliance CTG offers our team members competitive compensation and benefits packages, and provides many training opportunities for our employees - from computer-based training to a training program for different certifications. At CTG, we also know that connections make us stronger - both connecting to your clients to create and deliver the right IT services, and connecting with your colleagues to create a positive work environment. We are proud to be R-E-L-I-A-B-L-E at CTG We are currently hiring a Call desk Agent FR/UK/LUX/GER (M/W) for our delivery center. Your tasks **In charge of user support**: you are the first point of contact for users. You are in charge of encoding and resolving tickets in the tracking software. You dispatch the tickets to the expert teams if necessary. You are able to respect the contractual call deadlines. **Profile**: You are fluent in French, English, Luxembourgish and German. You are able to use a computer as well as the usual office tools such as Microsoft Suite. You are client oriented and appreciate contact with users. You idealy have a first experience in a call center. Knowledge of ticketing tools is a real asset. You appreciate teamwork and working in an international environment. **Offer**: A 13th month at the end of the year or each month Meal Vouchers or financial compensation A dedicated training program with personal development plans Extra-legal advantages (IT material, banks,...) **Regular events with the CTG team**: learning lunches, Staff meeting, Xmas, Marathons,... Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.
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Un Call Desk Officer
il y a 2 semaines
Luxembourg CK Office Technologies Temps pleinEn bref Profil Homme Langue(s) Type de poste CDI Début du contrat Niveau hiérarchique Fonction **CK Group est une société luxembourgeoise fondée en 1946. Depuis sa création, CK est actif dans deux domaines d’activités qui ont façonné le succès de son fondateur : le monde bureautique professionnel et le sport.** **À travers notre marque...
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Multilingual Call Desk Agent in Luxembourg
il y a 4 jours
Luxembourg infeurope S.A. Fairmar Consulting GmbH Temps plein**Job Type(s)**:CDI/Permanent **Location(s)**:Luxembourg - Bertange For a renowned international organization, infeurope is looking for a **Multilingual Call Desk Agent in Luxembourg**to join its team in Luxembourg with strong communication skills. **Tasks and Responsibilities**: - First point of contact for the international customers of a prestigious...
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Customer Call Center Support Agent
il y a 1 semaine
Luxembourg Everience Luxembourg Temps plein**Job Title**: **Multilingual Call Center Agent (LU/FR/DE/EN) - On-Site | Luxembourg Gare** **Job Type**: **Full-Time | Fixed-Term (13 Months) | On-Site (Luxembourg)** **About the Role**: Everience Luxembourg is recruiting **five (5) Multilingual Call Center Agents** to support a health provider in the public sector. This role is ideal for **customer...
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Call Desk Officer
il y a 2 semaines
Luxembourg infeurope S.A. Fairmar Consulting GmbH Temps plein**Job Type(s)**:CDI Permanent Contract**Location(s)**:Luxembourg - LuxembourgFor a renowned international organization, infeurope is looking for a Call Desk Officer (F/M) join its team in Luxembourg with strong communication skills. **Tasks and Responsibilities**: - First point of contact for the international customers of a prestigious International...
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Service Desk Analyst
il y a 6 jours
Luxembourg Ogier Temps plein**Service Desk Analyst (M/F)**: Contribute to the smooth running of the IT Service Desk Support team by providing IT service support across all jurisdictions, adhering to IT procedures and standards. **Key Responsibilities** - Provide Hardware and Software support both locally and remotely for all Ogier Jurisdictions and Escalating appropriately. - Provide...
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Service Desk Agent
il y a 3 jours
Luxembourg CTG IT Solutions Temps pleinCTG is an international IT solutions and services company, back over 50 years of experience. CTG IT Solutions, part of the CTG Group is dedicated specifically to the European Institutions. More than 200 colleagues are working within multicultural teams in Brussels, Luxembourg, and Strasbourg. We provide to the European Institutions all kind of IT services,...
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Service Desk Agent
il y a 1 semaine
Luxembourg CTG IT Solutions Temps pleinCTG is an international IT solutions and services company, back over 50 years of experience. CTG IT Solutions, part of the CTG Group is dedicated specifically to the European Institutions. More than 200 colleagues are working within multicultural teams in Brussels, Luxembourg, and Strasbourg. We provide to the European Institutions all kind of IT services,...
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Assistant Customer Care Desk
il y a 2 semaines
Luxembourg OTIS Temps plein**Customer Care Desk Agent (h/f/x) - Luxembourg** **Otis renforce son département en charge de la relation et satisfaction clients.** Dans ce département, une équipe d’ambassadeurs d'Otis enthousiastes, proactifs et orientés vers le client, dirigée par un(e) chef d'équipe, s'efforcera de fournir des solutions et un service de qualité...
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HR Officer Front Desk
il y a 1 semaine
Luxembourg Université du Luxembourg Temps pleinThe University of Luxembourg is an international research university with a distinctly multilingual and interdisciplinary character. Created in 2003, it strives today to meet tomorrow's major societal challenges, by nurturing an interdisciplinary approach and international outlook, investing in scientific quality and innovation, as well as offering...
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Gestionnaire D’équipe Service Desk
il y a 20 heures
Luxembourg GovJobs Temps plein**Statut** : Fonctionnaire **Qui recrute ?**: L'Administration parlementaire accompagne l'action de la Chambre des Députés dans ses fonctions législatives et politiques. Ainsi, les 60 députés peuvent, au quotidien, compter sur le soutien de plus de 160 fonctionnaires et salariés. Si vous souhaitez mettre votre talent, votre engagement et votre...
