Emplois actuels liés à Call Desk Agent - Luxembourg - CTG Luxembourg PSF
-
Multilingual Call Desk Agent in Luxembourg
il y a 2 semaines
Luxembourg infeurope S.A. Fairmar Consulting GmbH Temps plein**Job Type(s)**:CDI/Permanent **Location(s)**:Luxembourg - Bertange For a renowned international organization, infeurope is looking for a **Multilingual Call Desk Agent in Luxembourg**to join its team in Luxembourg with strong communication skills. **Tasks and Responsibilities**: - First point of contact for the international customers of a prestigious...
-
Service Desk Team Leader
il y a 7 jours
Luxembourg NTT DATA Temps plein**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** As a...
-
Welcome Desk Agent
il y a 6 jours
Luxembourg KPMG Temps plein**Find your purpose at KPMG Luxembourg** We are diverse and dedicated problem solvers, part of the worldwide network of high-quality audit, tax and advisory services. We offer excellent career prospects that balance autonomy, flexibility and responsibility. Our comprehensive benefits inspire our people do and feel their best. Right now, we have more than...
-
Service Desk Agent
il y a 3 jours
Luxembourg AXIANS EI Temps pleinThe world is more connected than ever before and the pace of change is bewildering. We deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. By fostering a deeply and personal relationship with our clients, we want to improve the lives of people and organizations. Axians is the VINCI...
-
Service Desk Agent
il y a 2 semaines
Luxembourg CTG IT Solutions Temps pleinCTG is an international IT solutions and services company, back over 50 years of experience. CTG IT Solutions, part of the CTG Group is dedicated specifically to the European Institutions. More than 200 colleagues are working within multicultural teams in Brussels, Luxembourg, and Strasbourg. We provide to the European Institutions all kind of IT services,...
-
Service Desk Agent
il y a 3 jours
Luxembourg CTG IT Solutions Temps pleinCTG is an international IT solutions and services company, back over 50 years of experience. CTG IT Solutions, part of the CTG Group is dedicated specifically to the European Institutions. More than 200 colleagues are working within multicultural teams in Brussels, Luxembourg, and Strasbourg. We provide to the European Institutions all kind of IT services,...
-
Agent Service Desk
il y a 3 jours
Luxembourg ARHS Cube Temps plein**Description du poste** ARHS Cube est à la recherche d'un **Agent Service Desk** **(_h/f_)** **pour fournir une assistance technique rapide et efficace sur les systèmes informatiques. Vous répondrez aux questions d'ordre de problèmes techniques et offrirez des conseils pour les résoudre. **Vos responsabilités**: - Effectuer le dépannage à distance...
-
Deep - Service Desk Officer
il y a 5 jours
Luxembourg POST Group Temps plein**DEEP - Service Desk Officer**: **Date**:8 avr. 2025 **Lieu**: Luxembourg, Luxembourg **Entreprise**:POST Luxembourg Afin de renforcer les équipes de DEEP au sein la division Customer Support & Operations, nous recherchons actuellement un(e) Agent Service Desk (M/F/n) à temps plein. **Vos missions**: - Créer, assigner des tickets et/ou participer au...
-
Assistant Customer Care Desk
il y a 7 jours
Luxembourg OTIS Temps plein**Customer Care Desk Agent (h/f/x) - Luxembourg** **Otis renforce son département en charge de la relation et satisfaction clients.** Dans ce département, une équipe d’ambassadeurs d'Otis enthousiastes, proactifs et orientés vers le client, dirigée par un(e) chef d'équipe, s'efforcera de fournir des solutions et un service de qualité...
-
Gestionnaire D’équipe Service Desk
il y a 1 semaine
Luxembourg GovJobs Temps plein**Statut** : Fonctionnaire **Qui recrute ?**: L'Administration parlementaire accompagne l'action de la Chambre des Députés dans ses fonctions législatives et politiques. Ainsi, les 60 députés peuvent, au quotidien, compter sur le soutien de plus de 160 fonctionnaires et salariés. Si vous souhaitez mettre votre talent, votre engagement et votre...
Call Desk Agent
il y a 3 semaines
Would you like to evolve in a structure where professional self-fulfillment and career development are key words ?
CTG was founded in 1966 in Buffalo, USA. CTG is an international IT solutions & services company, back over 50 years of experience.
CTG is the most reliable IT service provider, built on 50 years of meeting our commitments to make technology work for our clients and deliver real business value.
CTG Luxembourg PSF has more than 25 years' service in the Luxembourg market, and the company's continued success can be attributed to its dedicated employees. On a daily basis, the company strives to have a stronger relationship with these employees and provide them with a great work environment.
CTG's Human Resources policy has always included a dedicated career management team, which ensures a strong link between the company and its consultants.
This approach, unique within an IT consulting company, is proving to be effective, particularly in terms of career development. The Competence Developer establishes and maintains a lasting relationship between employer and employee.
CTG Luxembourg PSF is one of the only companies in Luxembourg repeatedly recognized as "Bestworkplace ®"
As a CTG team member, you will help to deliver high-value, industry-specific IT services with clear alignment on our client's goals and metrics for each project.
**In Luxembourg, we offer career opportunities in**:
Infrastructure
Support
Softawre development
Testing
Financial services (business analysis...)
Compliance
CTG offers our team members competitive compensation and benefits packages, and provides many training opportunities for our employees - from computer-based training to a training program for different certifications.
At CTG, we also know that connections make us stronger - both connecting to your clients to create and deliver the right IT services, and connecting with your colleagues to create a positive work environment.
We are proud to be R-E-L-I-A-B-L-E at CTG
We are currently hiring a Call desk Agent FR/UK/LUX/GER (M/W) for our delivery center.
Your tasks
**In charge of user support**: you are the first point of contact for users.
You are in charge of encoding and resolving tickets in the tracking software.
You dispatch the tickets to the expert teams if necessary.
You are able to respect the contractual call deadlines.
**Profile**:
You are fluent in French, English, Luxembourgish and German.
You are able to use a computer as well as the usual office tools such as Microsoft Suite.
You are client oriented and appreciate contact with users.
You idealy have a first experience in a call center.
Knowledge of ticketing tools is a real asset.
You appreciate teamwork and working in an international environment.
**Offer**:
A 13th month at the end of the year or each month
Meal Vouchers or financial compensation
A dedicated training program with personal development plans
Extra-legal advantages (IT material, banks,...)
**Regular events with the CTG team**: learning lunches, Staff meeting, Xmas, Marathons,...
Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.
