Customer Success Manager with Manufacturing Expertise
il y a 1 semaine
About Husky S.A.
Husky S.A. is a world-class manufacturing organization committed to innovation, collaboration, and excellence.
We strive to be the best in our industry, driven by bold goals, uncompromising honesty, mutual respect, and a passion for environmental responsibility.
Our team is passionate about delivering exceptional results and making a positive contribution to society.
Career Opportunities
As a Customer Success Manager with Manufacturing Expertise at Husky S.A., you will have the opportunity to work with cross-functional teams, drive business growth, and develop your skills in project management, customer service, and sales.
This role offers excellent opportunities for career advancement and professional development in a dynamic and fast-paced environment.
Key Responsibilities:
- Implement and lead contract planning processes, ensuring timely delivery and high-quality services.
- Work closely with key stakeholders to maintain contract commitments and achieve set key performance indicators (KPIs).
- Manage all activities related to contracts, including scheduling, documentation, and communication with customers.
- Develop and deliver progress reports, presentations, and other contract documentation to internal and external stakeholders.
- Build strong relationships with customers, identifying their needs and expectations to ensure alignment with contract objectives.
- Escalate issues promptly and provide solutions to ensure customer satisfaction.
- Schedule upcoming work with field service teams and coordinate all activities related to contract implementation and ongoing activities.
Requirements:
- Familiarity with preform or plastics manufacturing environments and understanding of plants KPIs.
- Project management experience, with a minimum of 5 years' work experience in a similar role.
- Mechanical or electrical engineering or equivalent experience, with knowledge of injection molding machinery and related technologies an asset.
- Excellent communication and coordination skills, with the ability to interact with team members and stakeholders effectively.
- Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines.
- Experience with CRM, ERP, CPQ systems, and MS Office applications.
- A customer-focused attitude, with a passion for delivering exceptional results and making a positive contribution to society.
What We Offer:
Husky S.A. offers a competitive salary range of €60,000 - €80,000 per annum, depending on experience, plus excellent benefits, including a comprehensive health insurance plan, retirement savings plans, life insurance program, and generous vacation policy promoting work-life balance.
We are committed to equal employment opportunity and value diversity in our workplace.
No agency inquiries please.
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