Customer Success Manager with Global Contract Expertise
il y a 6 jours
We are seeking a highly skilled Customer Success Manager to join our team in Luxembourg. As a key member of the Customer Success Management (CSM) Europe team, you will be responsible for managing Advantage + Elite Contracts from order intake to delivery and achieving key performance indicators.
In this role, you will be a key contact for customers to ensure customer satisfaction and contract renewal. You will report to the Director Customer Success and work closely with cross-functional teams throughout the organization.
The successful candidate will have experience in project management, preferably in a manufacturing environment, and a strong understanding of plants KPIs. They will also possess excellent communication and coordination skills, as well as strong organizational and project management skills.
A minimum of 5 years' work experience gained in a similar work environment is required. The ideal candidate will have knowledge of injection molding machinery and related mechanical, hydraulic, and electronic technologies, as well as experience or knowledge of CRM, ERP, CPQ systems.
This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer service and driving business results.
Benefits- A competitive salary ranging from €60,000 to €80,000 per annum, depending on experience
- An excellent benefits package, including life insurance, pension scheme, and comprehensive health insurance
- A generous vacation policy promoting work-life balance
- Opportunities for growth and advancement within the company
Husky Technologies is a world-class manufacturing organization that strives to be the best. We value innovation, collaboration, and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence, and a desire to make a positive contribution, we want you to join our team.
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