Customer Program Manager with Arabic/turkish and

Il y a 3 mois


Luxembourg Husky Technologies Temps plein

Are you looking to join a world-class manufacturing organization? At Husky TechnologiesTM, we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution - we want you to join the Husky TechnologiesTM team

**What we offer**
- Excellent benefits package and retirement savings plans as well as life insurance program
- Competitive vacation policy promoting work-life balance
- Challenging career opportunities and growth
- Opportunity to work, innovate and collaborate with passionate people who drive change
- Amazing team - we are the best in the world at what we do

**Husky Technologies**TM** Campus**
- Large, beautiful campus with clean, state-of-the-art air-conditioned offices and manufacturing facilities with high air quality, climate control and outstanding safety records
- Onsite fitness and wellness center
- Organized out
- and indoor sports activities such as beach volleyball, running teams, and bicycle teams
- Access to onsite medical practitioners
- Onsite cafeterias with fresh and healthy meal options
- Free parking

As a member of the Customer Success Management (CSM) Europe team, you will be responsible for managing Advantage + Elite Contracts from order intake to delivery as well as to achieve the key performance indicators of the product. In this role, you will be a key contact for customers to ensure customer satisfaction and contract renewal.

You will report to the Director Customer Success located in Luxembourg.

**Responsibilities**
- Implements and leads the Contract planning process, its implementation and sustainment, responsible to achieve the stated KPI (availability, cycle time, energy consumption, quality, resin usage)
- Work with key cross-functional teams throughout the Organization with the goal of maintaining the Contract commitments on a continuous basis
- Project Manages all activities and services provided within the Contract, ensuring they are done on time, based on a predefined timetable, in an efficient way
- Ensures all services included in the Contract are well defined, properly documented (in the proper Husky systems), and properly scheduled
- Manages customer expectations to ensure complete alignment with the Contract objectives and goals Plan and schedule Contract timelines and milestones using the appropriate tools. Responsible for the milestones and deliverables.
- Develop and deliver progress reports, presentations, and other Contract documentation, internally and to the customer.
- Coordinate all activities related to the Contract implementation and ongoing activities.
- Focus should be in the involvement and awareness of the daily activities and issues related to the Contract. Key contact, both internally and customer.
- Ensure customer is satisfied with contract Manage and lead weekly call with customer Escalate issues when required Builds relationship with customers Schedule upcoming work with Field Service teams

**Qualifications**
- Familiar with preform or plastics manufacturing environment. Understands plants KPI.
- Project Management experience
- Mechanical or electrical engineering or equivalent experience
- A minimum of 5 years’ work experience gained in a similar work environment
- Knowledge of injection molding machinery and related mechanical, hydraulic, and electronic technologies considered an asset
- Customer-focused attitude
- Excellent communication and coordination skills
- Strong organizational and project management skills
- Strong negotiation, facilitation, conflict management skills and the ability to professionally interact with team members
- Experience or knowledge of CRM, ERP, CPQ systems
- Sales attitude and capacity to judge business requirements
- Logical thinking capabilities and continuous improvement attitude
- Fluent in English; Arabic and/or Turkish command is a must

Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. No agency or telephone inquiries please.



  • Luxembourg City Husky S.A. Temps plein

    Are you looking to join a world-class manufacturing organization? At Husky Technologies TM, we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a...


  • Luxembourg Amazon EU Sarl Temps plein

    Bachelor's degree - Program or project management experience - Experience working cross functionally with tech and non-tech teams experience - Experience defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level - Experience defining program requirements and...


  • Luxembourg Husky Technologies Temps plein

    Are you looking to join a world-class manufacturing organization? At Husky TechnologiesTM, we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a...


  • Luxembourg Amazon EU SARL Temps plein

    University Degree, Master in Engineering (or science/technology) - Proven technical leadership experience in development and implementation of large scale, complex projects - Excellent working knowledge using MS Excel, MS Project - Flexibility to travel up to 25% across projects in Europe **Responsibilities**: - Work with internal Amazon teams and external...


  • Luxembourg Talkwalker Temps plein

    The **Customer Success team** is the face and voice of Talkwalker, reflecting the company's core values in its strategic collaboration with customers. The CSM’s role is to consult customers in their initial steps in onboarding and provide meaningful support thereafter. The goal is to help customers truly leverage the powerful analytics available to them in...

  • Arabic Translator

    Il y a 5 mois


    Luxembourg Fisher Investments Europe Temps plein

    Overview: **The Opportunity**: As part of the firm’s in-house translation team, the FIL Arabic Translator will provide translation services to internal clients across Sales, Service, Research, Content, Marketing, Legal and Compliance, and other groups. You will be involved in translating, editing, and proofreading content in Modern Standard Arabic. You...


  • Luxembourg Hootsuite Temps plein

    We're looking for a **Senior Customer Success Manager** to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you'll consult customers in their initial steps in onboarding and provide meaningful support thereafter. The goal is to help customers truly...


  • Luxembourg Amazon EU Sarl Temps plein

    Degree in engineering, surveying, architecture or construction management or related - Significant experience as a construction professional and experience in leading Sustainability projects/programs. - Project Management experience from design phase through implementation and operation for Sustainability-focused projects/programs. - Experience negotiating...

  • Aml Compliance Analyst

    Il y a 6 mois


    Luxembourg Amazon Payments Europe S.C.A. Temps plein

    Fluency in Turkish and English - Bachelor’s degree preferably in Business, Law, Science, Compliance or Economics. - 1-2 years previous AML/Compliance experience. - Strong working knowledge of Compliance, AML and KYC related laws and other relevant regulations. - Good working knowledge of Microsoft office programs. AML Compliance Analyst - Risk and...

  • Sr. Tpm

    Il y a 5 mois


    Luxembourg Amazon EU Sarl Temps plein

    BS/MS required in Mechanical/Electrical engineering - Proven experience leading large-scale power and energy programs from start to completion utilizing a multidisciplinary team - Experience in solar system, battery storage, microgrid systems and other renewable energy system design and implementation - Experience with energy system modelling including solar...


  • Luxembourg City Husky S.A. Temps plein

    Job DescriptionWe are seeking a highly skilled Senior Customer Success Manager to join our team at Husky TechnologiesTM. In this role, you will be responsible for developing accounts strategic initiatives promoting Customer Success Management (CSM) solutions in North Africa.The ideal candidate will have a strong background in the Injection Molding Industry...


  • Luxembourg Amazon Europe Core Sarl - D40 Temps plein

    Proven experience managing cross-functional roles, including external and internal stakeholders. - Excellent communication skills and analytical capabilities, ability to simplify complex topics for broad audiences. - Customer Experience Evangelist and role model on Customer Obsession. Sweden (SE) Customer Experience & Insights team is looking for a Customer...


  • Luxembourg Amazon EU Sarl - A84 Temps plein

    Bachelor’s degree in Real Estate, Business Administration, Finance, Engineering, Architecture, Planning, Industrial Engineering or equivalent experience. - Experience in design change or project management and implementation with proven ability to design workable solutions and drive projects to successful implementation. - Core project management...


  • Luxembourg Amazon EU SARL Temps plein

    Bachelor’s Degree - Relevant experience in operations, supply chain, and logistics - Relevant experience in data management and reporting - Experience working with tech teams to build technology-based tools/solutions - Experience working cross functionally across several teams experience - Proven ability to drive decisions through data and analytics,...


  • Luxembourg Amazon EU Sarl - A84 Temps plein

    Proven Project/Program Management experience in comparable industrial environments - Experience using MS Excel, CAD\BIM related softwares, MS Project - Advanced proficiency in verbal and written in English and German. - Flexibility to travel up to 50% across projects in Europe - Knowledge about automated material handling systems, packaging technologies and...


  • Luxembourg Amazon EU Sarl Temps plein

    Proven Project/Program Management experience in comparable industrial environments - Experience using MS Excel, CAD\BIM related softwares, MS Project - Advanced proficiency in verbal and written in English - Flexibility to travel up to 50% across projects in Europe - Knowledge about automated material handling systems, packaging technologies and storage...


  • Luxembourg Amazon Services Europe SARL (LU) - A61 Temps plein

    Experience defining and executing program requirements - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience in complex problem solving, and working in a tight schedule environment - 3+ years of experience in program or...


  • Luxembourg Amazon EU Sarl Temps plein

    Bachelor's degree - Excellent command of the English language. - Strong analytical and problem-solving skills. - Significant experience in Cost Management, Capital Governance, Cost Estimation or related Finance fields. - Proven ability to perform complex financial analysis, including financial modeling, cost forecasting, and variance analysis. - Proficiency...


  • Luxembourg Amazon EU Sarl - A84 Temps plein

    Bachelor's degree or equivalent - Proven experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent, with strong analytical skills - Experience establishing successful Fluency in English and French (Common European Framework of Reference C1), both spoken and written. Want to help Earth’s most...


  • Luxembourg City Amazon Europe Temps plein

    About the RoleAs a Safety and Compliance Program Manager at Amazon Europe, you will play a pivotal role in establishing our company as the world's most reliable shopping platform for safe and compliant products.This is an opportunity to partner with our innovative Rufus team, a generative AI-powered shopping assistant, to protect our customers from products...