Customer Experience Representative
Il y a 2 mois
Global Water Solutions is looking for a **Customer Experience Representative** to join our committed workforce. GWS is one of the world’s largest pressure tank and water enhancement product manufacturers. Since its founding, GWS is focused on improving people’s lives by providing clean water worldwide and facilitating access to it. We are looking for a team player and result-driven professional with a forte to build relationships with customers and keep them informed of their orders at every step, while also being responsible for the order process and more. If you have a proactive and detail oriented attitude and enjoy interacting with people in an internationally growing company with flat organization and amazing colleagues, we are keen to hear from you
At GWS, you will have global exposure with a dynamic and friendly environment. We foster a fair and achievement-oriented work culture, where employees are highly valued and motivated, encouraged to explore the full potential of their skillsets and grow further. Being a people-oriented organization, GWS nurtures a flexible, engaging, collaborative and yet challenging and autonomous work environment with hybrid and remote working options.
**Your Responsibilities would be**:
- Taking care of the after sales process for an assigned group of European customers;
- Communicating with customers, vendors, freight forwarders and colleagues around the world daily;
- Processing inquiries and orders, ranging from entering orders in our ERP system (NetSuite) to the successful delivery of our high-quality products;
- Working together with our vendors to ensure a smooth processing of the orders from our customers;
- Working closely with our sales managers to provide the best service to our customer by understanding their needs and identifying sales opportunities;
- Becoming the first point of contact for our customers. Being able to answer any question or forward them to the responsible person within our organization;
- Guided by our Sales Managers, making outbound calls to potential customers and following up on leads as well as the improvement of the office showroom coordinating the Sales;
- Taking over some administrational tasks of the local office in Luxembourg;
- Assisting the advancement and maintenance of our database of current and potential customers thereby contributing to the further growth of the company.
**Your profile**:
- 2 years minimum of experience in customer service, export/import, sales support, purchase assistance
- Good written and verbal communication skills in English and German is a must; any other language especially French is considered an asset
- Experience in working with an ERP software
- Able to work precisely with strong organizational skills
- Customer
- orientated and the ability to resolve day-to-day challenges
- Able multi-task and think proactively
- Self-motivated, flexible, willingness to work both - in a team and individually
- Live close enough to our office to commute without issues.
Last but not least, if you’re curious to learn more about our products, check the company website and LinkedIn page below. We are looking forward to meeting you
Home | Global Water Solutions
(1) Global Water Solutions Ltd.: Company Page Admin | LinkedIn
-
Customer Experience Representative
Il y a 2 mois
Contern, Luxembourg Global Water Solutions s.à r.l. Temps pleinGlobal Water Solutions is looking for a Customer Experience Representative to join our committed workforce. GWS is one of the world's largest pressure tank and water enhancement product manufacturers. Since its founding, GWS is focused on improving people's lives by providing clean water worldwide and facilitating access to it. We are looking for a team...
-
Customer Service Representative
Il y a 6 mois
Contern, Luxembourg Global Water Solutions Temps pleinGlobal Water Solutions is looking for a Customer Sales Representative to join our committed workforce. GWS is one of the world’s largest pressure tank and water enhancement product manufacturers. Since its founding, GWS is focused on improving people’s lives by providing clean water worldwide and facilitating access to it. We are looking for a team...
-
Customer Service Representative
Il y a 6 mois
Contern, Luxembourg Global Water Solutions Temps pleinGlobal Water Solutions is looking for a **Customer Experience Representative** to join our committed workforce. GWS is one of the world’s largest pressure tank and water enhancement product manufacturers. Since its founding, GWS is focused on improving people’s lives by providing clean water worldwide and facilitating access to it. We are looking for a...
-
Customer Service Ambassador
il y a 3 semaines
Contern, Luxembourg Global Water Solutions s.à r.l. Temps pleinOverviewGlobal Water Solutions s.à r.l., a world leader in pressure tank and water enhancement products, seeks an experienced professional to join our team as a Customer Experience Representative. Based in Contern, Luxembourg, this role will play a vital part in ensuring seamless customer interactions and driving business growth.
-
Customer Service Expert for International Orders
il y a 1 mois
Contern, Luxembourg Global Water Solutions s.à r.l. Temps pleinAt Global Water Solutions, we are seeking an experienced Customer Experience Representative to join our team. As a key member of our workforce, you will be responsible for delivering exceptional customer service and ensuring the smooth processing of international orders.Job DescriptionThe ideal candidate will possess excellent communication skills in English...
-
Customer Service
Il y a 6 mois
Contern, Luxembourg Kuehne+Nagel Temps plein** Your Role**: As an employee in Customer Service, you are the direct contact for the customer and carrier and work closely with the responsible Warehouse Manager and colleagues in the warehouse. ** Your Responsibilities**: - Own the process of **order processing** and manage our master data within our Warehouse Management System, ensuring seamless...
-
Customisation Technician CNC
Il y a 7 mois
Contern, Luxembourg GH Interim Temps plein**Position**: **GH intérim Sàrl** is a company created and managed by two partners who are experienced in the field of human resources for many years now. The teams of **GH intérim** are made up of passionate people, speaking French, German, English, Dutch, Luxembourgish, etc. and with several years of experience in HR in Luxembourg. **GH Interim is...
-
Customer Service Employee
Il y a 6 mois
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a new Customer Service Employee to join our team in Luxembourg! ** Your Role **:The Customer Service Employee is responsible for the correct accomplishment of customer relevant tasks to the maximum customer satisfaction. ** Your Responsibilities**: - Handling of customer requests, complaint handling and reporting in case of deviations...
-
Customer Onboarding Project Manager
Il y a 6 mois
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Customer Onboarding Project Manager to join our Contract Logistics team in Contern, Luxembourg. - ** Your Role **:You will be responsible to deliver customer onboarding project implementations and ensure all customer onboarding projects are delivered on time, in scope, and within budget. You will manage and pro-actively follow-up and...
-
Team Leader Customer Service
Il y a 6 mois
Contern, Luxembourg Kuehne+Nagel Temps plein** Your Role**: For us, cooperation within the team, with other colleagues and our customer is the first priority. We enjoy working, with colleagues in the warehouse and from other departments. We would like to have feedback from you in the form of appreciation as well as development opportunities, fairness and support. Be our role model and move us forward...
-
Customisation Technician CNC
Il y a 7 mois
Contern, Luxembourg GH intérim Temps plein**Customisation Technician CNC (M/F)**: **Position**: **GH intérim Sàrl** is a company created and managed by two partners who are experienced in the field of human resources for many years now. The teams of **GH intérim** are made up of passionate people, speaking French, German, English, Dutch, Luxembourgish, etc. and with several years of experience in...
-
Airfreight Operations and Customer Service
Il y a 6 mois
Contern, Luxembourg Schenker Luxemburg GmbH Temps pleinFor immediate start, we are looking for an experienced and energetic support for our Airfreight department in Luxembourg. At DB Schenker, you are part of a global logistics network, which connects the world. A network that allows you to actively shape your career and encourages you to break new grounds. With more than 76,000 colleagues worldwide, we welcome...
-
Airfreight Operations and Customer Service
Il y a 7 mois
Contern, Luxembourg Schenker Luxemburg GmbH Temps pleinFor immediate start, we are looking for an experienced and energetic support for our Airfreight department in Luxembourg. At DB Schenker, you are part of a global logistics network, which connects the world. A network that allows you to actively shape your career and encourages you to break new grounds. With more than 76,000 colleagues worldwide, we welcome...
-
Customer Account Manager Ii
Il y a 6 mois
Contern, Luxembourg Syniverse Temps pleinSyniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...
-
Team Leader Customer Service Warehousing
Il y a 6 mois
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Team Leader Customer Service to join our Contract Logistics site in Luxembourg. ** Your Responsibilities**: - Organize workload and monitoring of daily operations within the team; - Work closely and pro-actively with the customer to enlarge relationship / customer binding and prepare and lead monthly performance review meetings with...
-
Customer Service Supervisor
Il y a 6 mois
Contern, Luxembourg DHL Temps plein**Key accountabilities**: - According to the available resources, daily monitors the team planning and defines the work priorities in order to achieve the set targets (working time schedule, holidays / sicknesses.). - Ensures the good onboarding, training, regular coaching / 1-2-1 and evaluation of the team according to the business guidance - Monitors the...
-
Key Account Desk
Il y a 6 mois
Contern, Luxembourg DHL Temps plein**Key accountabilities**: - Collects and checks all the transport required documentation and updates all the applicable tools with the relevant data in due time - When applicable, coordinates with the Customs authorities the achievement of the appropriate customs clearance of the shipments within the agrees delays - Keeps on informing Customer on their...
-
Field Sales
Il y a 6 mois
Contern, Luxembourg Schenker Luxemburg GmbH Temps pleinAs Outside Sales in our sales team, you are responsible for achieving your volume targets. With your knowledge, experience and intuition, you will be able to understand our customers' needs and link them to our solutions. In this role, you will build up your own client portfolio. To do this, you will use your network effectively, picking up leads from the...
-
Road Brokerage Employee
Il y a 3 mois
Contern, Luxembourg Schenker Luxemburg GmbH Temps pleinAre you ready to help shape the future of Schenker Luxembourg? Then become part of our team with immediate effect as **Road Brokerage Employee (M/F/d)** At DB Schenker, you are part of a global logistics network that connects the world. A network that enables you to actively shape your career and encourages you to break new ground. With more than 70,000...
-
Road Brokerage Employee
Il y a 4 mois
Contern, Luxembourg Schenker Luxemburg GmbH Temps pleinAre you ready to help shape the future of Schenker Luxembourg? Then become part of our team with immediate effect as **Road Brokerage Employee (M/F/d)** At DB Schenker, you are part of a global logistics network that connects the world. A network that enables you to actively shape your career and encourages you to break new ground. With more than 70,000...