Team Leader Customer Service Warehousing
il y a 2 semaines
We are looking for a Team Leader Customer Service to join our Contract Logistics site in Luxembourg.
** Your Responsibilities**:
- Organize workload and monitoring of daily operations within the team;
- Work closely and pro-actively with the customer to enlarge relationship / customer binding and prepare and lead monthly performance review meetings with the customer as well as prepare and perform presentations to the customer regarding business development and performance, business analysis, KPIs, comparison of different approach/solution, etc.
- Define ways to add value to customers’ operation by managing customer requests and changing requirements through initiating and supporting continuous improvement projects;
- Order processing incl. master data management within used WMS;
- Monthly billing according to agreements and control of incoming/outgoing invoices;
- Develop team member’s skills by giving guidance and motivation by continuous training and performance measurement;
- Play an active role in the improvement of operational processes and further development of the customer service department;
- Acting as interface between customers, suppliers, team members and within the Kuehne+Nagel organization.
**Your Skills and Experiences**:
- Apprenticeship in logistics and/or specific industry and relevant job experience;
- Understanding and knowledge of logistics processes and strong affinity with required customer quality standards;
- Structured and analytical way of working and the ability to work under pressure;
- Very good communication skills in German and English; French as a plus;
- Management skills and ability to lead a team;
- Familiar with IT/WMS systems;
- Cost consciousness.
LI-FB2
**Good Reasons to Join **:For us, the Customer Service Team, cooperation within the team, with other colleagues and our customer is the first priority. We enjoy working, with colleagues in the warehouse and from other departments. We would like to have feedback from you in the form of appreciation as well as development opportunities, fairness and support. Be our role model and move us forward as a team and thus the entire organization. Give us clear structures and goals, but also have the courage to simply try something out. Make suggestions on how we can make our daily work even easier. We will be happy to help you You can also expect regular and appreciative feedback from us and your future supervisor. Every employee in our company also receives clear goals and an individual development plan. We like to work in flat hierarchies in a constantly growing, challenging and international environment. Take advantage from our monetary as well as non-monetary benefits (such as direct train connection, free parking, company events). We are looking forward to you
**About Kuehne+Nagel***
With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Fabiola Balboa
+49-30-403637-1315
-
Team Leader Customer Service Warehousing
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Team Leader Customer Service to join our Contract Logistics site in Luxembourg. - ** Your Responsibilities**: - Organize workload and monitoring of daily operations within the team; - Work closely and pro-actively with the customer to enlarge relationship / customer binding and prepare and lead monthly performance review meetings with...
-
Team Leader Customer Service Warehousing
il y a 3 heures
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Team Leader Customer Service to join our Contract Logistics site in Luxembourg. - ** Your Responsibilities**: - Organize workload and monitoring of daily operations within the team; - Work closely and pro-actively with the customer to enlarge relationship / customer binding and prepare and lead monthly performance review meetings with...
-
Team Leader Customer Service
il y a 2 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Team Leader Customer Service to join our Contract Logistics site in Luxembourg.- Your Responsibilities: Organize workload and monitoring of daily operations within the team; Work closely and proactively with the customer to enlarge relationship / customer binding and prepare and lead monthly performance review meetings with the customer...
-
Team Leader Customer Service
il y a 1 mois
Contern, Luxembourg Kuehne Nagel Temps pleinBecome part of a team that focuses on collaboration and development. Expand your potential and constantly broaden your horizons in a collegial and professional environment. Be the direct point of contact for our customers and together increase the added value for them and our company. We, the Customer Service Team in Contract Logistics in Contern,...
-
Team Leader Customer Service
il y a 4 semaines
Contern, Luxembourg Kuehne Nagel Temps pleinBecome part of a team that focuses on collaboration and development. Expand your potential and constantly broaden your horizons in a collegial and professional environment. Be the direct point of contact for our customers and together increase the added value for them and our company. We, the Customer Service Team in Contract Logistics in Contern,...
-
Team Leader Customer Service
il y a 2 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Team Leader Customer Service to join our Contract Logistics site in Luxembourg.- ** Your Responsibilities**: - Organize workload and monitoring of daily operations within the team; - Work closely and pro-actively with the customer to enlarge relationship / customer binding and prepare and lead monthly performance review meetings with...
-
Team Leader Customer Service
il y a 3 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Team Leader Customer Service to join our Contract Logistics site in Luxembourg. - ** Your Responsibilities**: - Organize workload and monitoring of daily operations within the team; - Work closely and pro-actively with the customer to enlarge relationship / customer binding and prepare and lead monthly performance review meetings with...
-
Team Leader Customer Service
il y a 3 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Team Leader Customer Service to join our Contract Logistics site in Luxembourg. - ** Your Responsibilities**: - Organize workload and monitoring of daily operations within the team; - Work closely and pro-actively with the customer to enlarge relationship / customer binding and prepare and lead monthly performance review meetings with...
-
Team Leader Customer Service
il y a 3 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWe are looking for a Team Leader Customer Service to join our Contract Logistics site in Luxembourg. - ** Your Responsibilities**: - Organize workload and monitoring of daily operations within the team; - Work closely and pro-actively with the customer to enlarge relationship / customer binding and prepare and lead monthly performance review meetings with...
-
Team Leader Customer Service
il y a 1 mois
Contern, Luxembourg Kuehne Nagel Temps pleinBecome part of a team that focuses on collaboration and development. Expand your potential and constantly broaden your horizons in a collegial and professional environment. Be the direct point of contact for our customers and together increase the added value for them and our company. We, the Customer Service Team in Contract Logistics in Contern,...
-
Team Leader Customer Service
il y a 4 semaines
Contern, Luxembourg Kuehne Nagel Temps pleinBecome part of a team that focuses on collaboration and development. Expand your potential and constantly broaden your horizons in a collegial and professional environment. Be the direct point of contact for our customers and together increase the added value for them and our company. We, the Customer Service Team in Contract Logistics in Contern,...
-
Team Leader Customer Service Warehousing
il y a 2 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinNext steps to joining our teamStep 1- Step 2Speak with your Kuehne+Nagel recruiting specialistStep 3Meet our hiring teamStep 4Decide if you will accept the offer
-
Team Leader Customer Service
il y a 3 heures
Contern, Luxembourg Kuehne+Nagel Temps plein** Your Role**: For us, cooperation within the team, with other colleagues and our customer is the first priority. We enjoy working, with colleagues in the warehouse and from other departments. We would like to have feedback from you in the form of appreciation as well as development opportunities, fairness and support. Be our role model and move us forward...
-
Team Leader Customer Service Warehousing
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinNext steps to joining our teamStep 1 - Step 2 Speak with your Kuehne+Nagel recruiting specialist Step 3 Meet our hiring team Step 4 Decide if you will accept the offer
-
Customer Service
il y a 4 semaines
Contern, Luxembourg Kuehne+Nagel Temps plein** Your Role**: As an employee in Customer Service, you are the direct contact for the customer and carrier and work closely with the responsible Warehouse Manager and colleagues in the warehouse. ** Your Responsibilities**: - Own the process of **order processing** and manage our master data within our Warehouse Management System, ensuring seamless...
-
Customer Service
il y a 3 heures
Contern, Luxembourg Kuehne+Nagel Temps plein** Your Role**: As an employee in Customer Service, you are the direct contact for the customer and carrier and work closely with the responsible Warehouse Manager and colleagues in the warehouse. ** Your Responsibilities**: - Own the process of **order processing** and manage our master data within our Warehouse Management System, ensuring seamless...
-
Teamleiter Customer Service Warehousing
il y a 2 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWerde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...
-
Teamleiter Customer Service Warehousing
il y a 2 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWerde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...
-
Teamleiter Customer Service Warehousing
il y a 2 semaines
Contern, Luxembourg Kuehne+Nagel Temps pleinWerde Teil eines Teams, für das Zusammenarbeit und Entwicklung im Vordergrund stehen. Baue dein Potenzial aus und erweitere in einem kollegialen und professionellen Umfeld stetig deinen Horizont. Sei direkter Ansprechpartner für unseren Kunden und steigere gemeinsam den Mehrwert für ihn und unser Unternehmen. Wir, das Customer Service Team in der...
-
Customer Service
il y a 1 mois
Contern, Luxembourg Kuehne Nagel Temps pleinBecome part of a team that prioritises collaboration and development. Expand your potential and constantly broaden your horizons in a collegial and professional environment. Be a direct point of contact for our customers and increase the added value for them and our company. We, the Customer Service Team in Contract Logistics, are looking for a new...
