Swe Office Manager

il y a 2 semaines


Luxembourg, Luxembourg Lloyds Banking Group Temps plein
End Date

Sunday 17 December 2023

Salary Range

£0 - £0

Agile Working Options

Job Description Summary

Job Description:

Job title:
SWE Office Manager

Salary:
TBC at interview stage

Location:
Luxembourg

Hours & basis:
Full time

Working Pattern:

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office.


About this opportunity:


We have an outstanding opportunity for you to join SWE, a diverse and inclusive team based in Luxembourg, and to work in an international and informal environment.

Note that this Office Manager role is embedded within the business and will report to the SWE Head of Human Resources.


Accountabilities will include:


As Office Manager, you'll be responsible for managing the day to day running of the office of SWE in Luxembourg.

In addition, you'll be responsible for the organization and co-ordination of all office operations, in line with procedures and resources, in order to facilitate organizational effectiveness, efficiency, safety and security in the Luxembourg office.

You'll liaise directly with local management and with colleagues within our UK-based Group functions (IT, People and Places, Sourcing, Communication, etc.)- Act as the first point of contact for all internal and external visitors to the office, and for colleagues facilities requests- Act as point of contact for external suppliers, property managers and landlords,- Manage the day to day running of the Luxembourg office, i.e.

maintaining office supplies, mail duties, etc. and provide support when needed (e.g. catering, event and meeting room management)- Manage projects such as internal and external moves- Keep the office in good order in line with health& safety regulations, monitor compliance with clean desk policy and liaise with the landlord, building maintenance and building manager for any required repairs- Ensure record keeping of the office is kept to a high standard in line with Group policies and standards (act as "Record Management Champion" for electronic and physical records)- Support the compliance team with the review and update of the Register of Processing Activities ("ROPA") as the need arises by European general data protection regulation ("GDPR")- Forecast and monitor office and building charges, handle insurance plans and service contracts- Ensure compliance with health and safety requirements, act as a fire marshal, safety&security officer, first aider and general point of contact, coordinate safety team and the necessary training- Support IT provision and accesses for the team- Check the website is fit for purpose, update the website, check content is accurate and compliant following policy or regulatory changes- Act as 'Travailleur Désigné' in the sense given by Luxembourg 'Code du travail'

Who are we?


SWE is part of Scottish Widows, a 100% subsidiary of LBG and a strong life and pension company in the UK.

Its product range includes life assurance, pensions, investments and savings. The company has been providing financial services to the UK market since 1815. The company sells products through independent financial advisers, direct to customers and through LBG bank branches. Scottish Widows employs around 3,000 people.


Scottish Widows Europe was established in Luxembourg to ensure continuity of servicing for its existing EU business after the UK's exit from the EU, and is authorized to conduct run-off insurance business in Europe ("SWE").


What we need from you:

  • Strong proven track record of working in a similar role,
  • Good organizational and excellent communication skills,
  • Proficient in French and English, German or Italian would be a plus,
  • At ease with standard MS Office (Word, Excel, PowerPoint, Outlook etc.) and Adobe tools, willingness to learn and use more specific IT tools (including builtin software),
  • Open minded, able to demonstrate key behavioural capabilities including teamwork, ownership, agility, proactivity and innovation,
  • Keen to suggest new ideas and implement pragmatic and workable solutions.
About working for us...


Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.


We want our people to feel that they belong and can be their best, regardless of background, identity or culture.


We were one of the first major organisations to set goals on diversity in senior roles, build a menopause health package, and a dedicated Working with Cancer initiative.

We also offer a wide-ranging benefits package, which includes:

  • A discretionary performance related bonus.
  • Cash allowance to reflect lunch vouchers and private medical contributions
  • Pension scheme
  • Annual and special leave according to the collective labour agreement of the insurance sector.
Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're
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