Maintenance Customer Support

il y a 4 jours


Worldwide LU Luxembourg Global Jet Luxembourg Temps plein
Job description

To meet the needs of our constantly growing company, we are looking for an Maintenance Customer Support in order to join our Technical department.

AOG and Unscheduled Maintenance

  • Provide real-time technical support during AOG and unscheduled maintenance events

  • Communicate with clients, providing updates and obtaining cost approvals

  • Collaborate with OEMs and MROs to find timely solutions

  • Oversee troubleshooting, part orders, and shipping with technicians

Scheduled Maintenance

  • Lead project planning with clients, including upgrades and modifications

  • Negotiate quotes and compare maintenance proposals

  • Supervise maintenance progress and track costs

  • Provide regular client updates and ensure budget oversight

  • Conduct pre- and post-maintenance inspections

  • Oversee flight tests to ensure aircraft functionality

Cost Control

  • Control and negotiate additional work during maintenance

  • Review and validate invoices to justify costs

  • Ensure financial transparency by working with the assigned controller

Job requirements
  • Proven experience in aircraft maintenance or hotline support

  • Strong knowledge of aircraft systems, troubleshooting, and maintenance

  • Excellent communication skills to coordinate with clients, crew, OEMs, and MROs

  • Detail-oriented with expertise in cost control and budgeting

  • Ability to handle pressure and manage multiple projects, especially during AOG

  • Flexible to work outside regular hours for urgent maintenance

All done

Your application has been successfully submitted

Other jobs
  • Maintenance Customer Support

    il y a 2 semaines


    Luxembourg Global Jet Temps plein

    Job description To meet the needs of our constantly growing company, we are looking for an Maintenance Customer Support in order to join our Technical department. **AOG and Unscheduled Maintenance** - Provide real-time technical support during AOG and unscheduled maintenance events - Communicate with clients, providing updates and obtaining cost...

  • Customer Support Agent

    il y a 1 semaine


    Luxembourg Proximus Group Temps plein

    **About Proximus Luxembourg** Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Telindus and more recently Codit. With PSF support status, the company has almost 750 employees. All these experts share a passion for digital...


  • Luxembourg, Luxembourg Manpower Luxembourg S.A. Temps plein

    We are recruiting, on behalf of an international digital services company based in Leudelange, a Customer Support Agent to reinforce a customer support team for a 6-month assignment.Your missions: Manage customer requests via email, phone and live chat, ensuring a high level of service qualityHandle complex and escalated cases, acting as a support point for...


  • Luxembourg DNXCORP Temps plein

    DNX Network is seeking for a dedicated and responsible Support Representative to join our team, focusing on providing exceptional mail and chat support to clients and content providers on the various streaming websites under our brands. The company has been in business since the year 2000, dynamically advancing in different aspects of the worldwide...

  • Helpdesk Customer Support

    Il y a 46 minutes


    Luxembourg Défi Express Sàrl Temps plein

    Pour les besoins de notre partenaire à Bertrange, après votre formation interne, vous intégrez une équipe de spécialistes du Helpdesk Customer Support et fournissez un support aux clients marchands ou porteurs de carte. **Vos missions**: - Technique : créer, transmettre et suivre les tickets liés aux problèmes rencontrés par le client. - Support...


  • Luxembourg Salonkee SA Temps plein

    **Join us on our mission to digitalise the beauty and wellbeing industry!** Salonkee is a leading European software company providing the hair and beauty industry with high-end digital solutions, such as calendars, client database, online bookings, point of sale, online - and terminal payments and much more. Are you energised by the potential of...


  • Luxembourg, Luxembourg Cross Border Talents Temps plein

    Step into the Role of a Technical Customer Support SpecialistJoin a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment. This is the career move you've been looking forAbout Us:We're committed to providing outstanding technical support to our clients and their customers. With innovation and quality at our...

  • Customer Support Specialist

    il y a 2 semaines


    Luxembourg Salonkee SA Temps plein

    **Join Salonkee and revolutionise the beauty and wellbeing industry!** Are you passionate about transforming the beauty and wellbeing industry through digital innovation? Look no further than Salonkee! As a leading European software company, we provide cutting-edge digital solutions to hair and beauty businesses, revolutionising the way they operate. At...


  • Luxembourg H-Tech Supports Temps plein

    **Company Description** H-Tech Supports (HTS) is a leading provider of modern IT and network solutions to enterprise markets worldwide. With a team of IT engineers globally, HTS offers professional consulting, data solutions, and maintenance services to meet the evolving technology needs of clients. The company specializes in design, engineering,...


  • Luxembourg Transman Consulting Temps plein

    **Company**: Our client is a leading financial technology company offering onsite, online and mobile merchants, the ”One Stop Solution” to their Point of Sale, e-Payment and credit card processing transactions. Having been granted the license to operate as a payment institution by the Luxembourg regulator, our client is now searching to recruit the...