Maintenance Customer Support
il y a 3 jours
Job description
To meet the needs of our constantly growing company, we are looking for an Maintenance Customer Support in order to join our Technical department.
**AOG and Unscheduled Maintenance**
- Provide real-time technical support during AOG and unscheduled maintenance events
- Communicate with clients, providing updates and obtaining cost approvals
- Collaborate with OEMs and MROs to find timely solutions
- Oversee troubleshooting, part orders, and shipping with technicians
**Scheduled Maintenance**
- Lead project planning with clients, including upgrades and modifications
- Negotiate quotes and compare maintenance proposals
- Supervise maintenance progress and track costs
- Provide regular client updates and ensure budget oversight
- Conduct pre
- and post-maintenance inspections
- Oversee flight tests to ensure aircraft functionality
**Cost Control**
- Control and negotiate additional work during maintenance
- Review and validate invoices to justify costs
- Ensure financial transparency by working with the assigned controller
Job requirements
- Proven experience in aircraft maintenance or hotline support
- Strong knowledge of aircraft systems, troubleshooting, and maintenance
- Excellent communication skills to coordinate with clients, crew, OEMs, and MROs
- Detail-oriented with expertise in cost control and budgeting
- Ability to handle pressure and manage multiple projects, especially during AOG
- Flexible to work outside regular hours for urgent maintenance
-
Customer Support Representative
il y a 2 semaines
Luxembourg City Essence Coaching Group Temps pleinCustomer Support Representative - German & English Are you a German-speaking professional ready to support corporate travel clients with outstanding service? We're looking for a dedicated Customer Support Representative (German + English) to join our international team On-Site in Bulgaria. Start your career with a major welcome bonus and a great base salary...
-
Customer Support Analyst
il y a 1 semaine
Luxembourg FE Fundinfo Temps plein**_Rated 4.3 on Glassdoor, with a 95% CEO approval rating _** **Role**:Customer Support Analyst **Location**:Luxembourg FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. **What you can expect from joining...
-
Customer Support Representative
il y a 2 semaines
Luxembourg City Essence Coaching Group Temps pleinCustomer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We're looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual...
-
Customer Support Specialist
il y a 2 semaines
Luxembourg, Luxembourg Cross Border Talents Temps pleinAre you ready for your next career step under the Portuguese sun? Were hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon.In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.Your ResponsibilitiesAssist customers via phone,...
-
Customer Support
il y a 2 semaines
Luxembourg Salonkee Temps pleinAt Salonkee, we're transforming the beauty and wellbeing industry with cutting-edge digital solutions that streamline operations and elevate client experiences for hair and beauty businesses across Europe As a Customer Support Specialist, you'll deliver exceptional support in our clients local language, helping our customers maximize the value of our...
-
Customer Support
il y a 5 jours
Luxembourg Salonkee Temps pleinLocation - Luxembourg HQ Employment Type - Full time Location Type - On-site Department Customer Support (CS) Overview Application - Salonkee is one of Europe’s fastest-growing **beauty-tech companies**, helping thousands of salons simplify their daily operations and offer an outstanding experience to their clients. Our all-in-one software...
-
Customer Support
il y a 5 jours
Luxembourg Salonkee Temps pleinLocation - Luxembourg HQ Employment Type - Full time Location Type - On-site Department Customer Support (CS) Overview Application - Salonkee is one of Europe’s fastest-growing **beauty-tech companies**, helping thousands of salons simplify their daily operations and offer an outstanding experience to their clients. Our all-in-one software...
-
Customer Call Center Support Agent
il y a 1 semaine
Luxembourg Everience Luxembourg Temps plein**Job Title**: **Multilingual Call Center Agent (LU/FR/DE/EN) - On-Site | Luxembourg Gare** **Job Type**: **Full-Time | Fixed-Term (13 Months) | On-Site (Luxembourg)** **About the Role**: Everience Luxembourg is recruiting **five (5) Multilingual Call Center Agents** to support a health provider in the public sector. This role is ideal for **customer...
-
Senior Support People Manager, Mechatronics
il y a 5 jours
Luxembourg Amazon EU Sarl - A84 Temps pleinBachelor’s degree (BS) - Years proven experience leading or managing large cross-functional teams with maintenance, testing, operation and process integration expertise - Proven experience in fulfillment systems with storage equipment, material handling systems, automated sortation system, and related automation equipment - Excellent time management skills...
-
German Technical Customer Support Advisor in Spain
il y a 2 semaines
Luxembourg, Luxembourg Cross Border Talents Temps pleinStep into the Role of a Technical Customer Support SpecialistJoin a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment. This is the career move you've been looking forAbout Us:We're committed to providing outstanding technical support to our clients and their customers. With innovation and quality at our...