Customer Service Agent Atl

il y a 2 semaines

Luxembourg Spot On Sp. z o.o Temps plein

Full Time, Permanent Contract

**Task Responsibilities**:
- Attains and maintains ability to find schedules, rates and trucking data sufficient to efficiently deal with customer requests and follow ups.
- Be thoroughly conversant in booking, ALERT, SPH, and LUX-reservation notification procedures relevant to bookings, as well as how to find relevant data for destination import restrictions.
- Has a working knowledge of MS Word and Excel programs, able to correctly record booking information, and process related billing transactions in Cargoluxs’ revenue accounting system.
- Represents Cargolux with decorum, dress and demeanor reflective of high standards in a pleasant, business-like manger while discharging the duties of his/her position with optimum efficiency.
- In addition to responsibilities otherwise enumerated herein, the Sales-Customer Service Agent shall perform other assignments as directed by the Sales or Station/Regional Managers.

**Essential Requirements**:
- Must be found qualified/acceptable by government agencies for issuance of airport ID.
- Must have a valid driver’s license and a current passport. Must also be willing to travel for Cargolux domestically and internationally for business requirements.
- Must be willing to relocate to the designated geographical area.

**Working Conditions**:
- A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection
- Position based in Atlanta

**Reports to**:
- Assistant Sales Manager

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