Facility & Workplace Co-ordinator

il y a 5 jours

Luxembourg City ISS LUXINTERIM Luxembourg Temps plein

Do you like customer contact? Customer satisfaction is your priority? Would you like to make the workplace better? We offer you the opportunity to create value on our customer site by offering employees and visitors an exceptional workplace experience.

You will be working as part of the workplace experience team of our financial services client, curating a workplace environment that increases well-being, productivity and enhances the culture that our users want to be a part of.

Reporting into a Workplace Lead, the position is responsible for building and maintaining effective working relationships with our customer, ensuring a collaborative approach to deliver an exceptional workplace experience.

Key Responsibilities:

  • First point of contact and delivery of Workplace Induction
  • Responsible for delivering the customer workplace experience as the main ‘go to' person, owning the Touchpoint Journey to engage with users for any questions about the services or support provided by the Integrated Facilities Management (IFM) function in the building.
  • Designated to specific business groups occupying different floors in the building, to engage with the business manager and teams on a day-to-day basis, providing support for activities such as employee induction, community events, IFM and/or business group projects.
  • Responsible for ensuring that all procedures and standards are met, raising any issues or requirements of the FM services and working with the wider workplace/IFM teams to ensure resolution.
  • Ensuring effective communication with the nominated business manager(s), proactive with a 'no surprises' principle
  • Ensuring HSE guidelines and regulations are followed at all times.
  • Support client with reporting of IT issues
  • Coordinate digital screen content on floors, working with Communications & Marketing
  • Plan, organise, promote and host events both onsite and online

Profile:

  • 2 years experience in a relevant customer service environment at a 5* service level
  • Numeracy and literacy certification / qualification. Excellent written and verbal communication skills.
  • Strong Microsoft Office skills in the use of word, excel and powerpoint
  • IT Systems Administrator experience is desirable Social media / intranet architecture background for engaging users in online communications
  • Enthusiastic, strong customer focus and dynamic multitasker with can do attitude.
  • Team player, ability to motivate self and work with others to deliver results.
  • Good time management discipline to meet agreed deadlines in a demanding environment

About ISS

ISS was founded in Denmark and has been in business for 122 years. Today, we have become one of the world's leading general services companies, with 350,000 employees in 30 countries. We provide services in the fields of catering, cleaning, support services, technical services, security and facilities management. ISS is a pioneer in the field of Integrated Facility Services (IFS), in which we offer several services in a single solution, with a single point of contact and central control.

ISS in Belgium and Luxembourg

In Belgium and Luxembourg, we employ some 8,500 people. The vast majority of them work for our customers on a daily basis, as kitchen staff, cleaners, receptionists, technical and logistics personnel or facility managers. They are managed and supported by 500 specialists in management, administration, assistance and sales.

See you soon?

Our people

At ISS, it's all about people. It's our people at our customers' sites who create value for our customers' staff and visitors every day. That's why we give them all the training and technical resources they need to deliver perfect service. We teach them to be themselves with the customer and to take the initiative when the situation warrants: it's the Human Touch that makes the difference, for our customers and our employees.


APCT1_LU

  • Facility Manager

    il y a 3 semaines

    Luxembourg GSK Stockmann Temps plein

    **GSK Stockmann**: **Jobbeschreibung**: **Facility Manager (M/F/d)** GSK Stockmann is a leading independent European corporate law firm with over 250 professionals and offices in Germany, Luxembourg and the UK. Drawing on wide-ranging expertise, our dedicated teams find individual solutions for clients´ needs. Our advice combines an economic focus with...

  • Facility Manager

    il y a 3 semaines

    Luxembourg, Luxembourg TMF Group Temps plein

    Job no: 564537Work type: Full timeLocation: Luxembourg, LuxembourgCategories: AdministrationOffice Location: LuxembourgAbout TMF GroupTMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 9,100 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial...

  • Provision of Support to Front-office Activities for

    il y a 3 semaines

    Luxembourg Vector Synergy Temps plein

    **Location**: Luxembourg, Luxembourg **Reference No**: 006 2024-02 OPS/EGPF / Luxembourg **Introduction**: EIB has developed over the past years a specific co-investment product, under which the EIB co-invests equity or quasi-equity alongside funds backed by the EIF or alongside various captive funds. It is a unique product, which can be structured under...

  • Data Analyse Intern

    il y a 3 semaines

    Luxembourg, Luxembourg China Merchants Bank Co., Ltd., Luxembourg Branch Company Location Luxembourg, Luxembourg Temps plein

    Company: China Merchants Bank LuxembourgChina Merchants Bank Co., Ltd., founded in 1987, is China's first joint-stock commercial bank which has been ranked among China's top commercial banks for many consecutive years. CMB set up a branch that provides commercial banking services in Luxembourg in March 2015 and acts as the gateway and regional headquarter of...

  • Senior Technician Tool Support

    il y a 2 semaines

    Luxembourg Cargolux Temps plein

    TASK RESPONSIBILITIES: - Perform, Control and Maintain the Tools and Equipment for the Maintenance & Production departments in accordance with rules and regulations. - Maintain a quality system for tool & equipment management: - Create, update and improve Quality Manual, General Procedures, Specific Procedures, Forms and other quality documents - Support...

  • Provision of Support to Front-office Activities for

    il y a 3 semaines

    Luxembourg, Luxembourg Vector Synergy Temps plein

    Location:Luxembourg, LuxembourgReference No:OPS/EGPF / LuxembourgIntroduction:EIB has developed over the past years a specific co-investment product, under which the EIB co-invests equity or quasi-equity alongside funds backed by the EIF or alongside various captive funds. It is a unique product, which can be structured under various mandates or the Bank's...

  • Executive Assistant

    il y a 3 semaines

    Luxembourg LHH Temps plein

    Our client, an Investment Bank, is looking for its future** Executive Assistant.** This job offer is a temporary contract for 1 year. LHH Recruitment Solutions offers extensive HR solutions through one unique brand. We are specialised in the employment of middle and top management and highly qualified professionals in contracting, temporary and permanent...

  • Mandate Officer

    il y a 3 semaines

    Luxembourg, Luxembourg European Investment Bank Temps plein

    The EIB, the European Union's bank, is seeking to recruit for its Operations Directorate (OPS), Business Planning and Mandate Management Department (BPMM), Mandate Services Division (4-MS), Mandate Remuneration and Portfolio Monitoring Unit (MRPM) at its headquarters in Luxembourg, a (Senior) Mandate Officer.This is a full-time temporary position at grade...

  • EHS Methane

    il y a 4 semaines

    Luxembourg Amazon EU Sarl - A84 Temps plein

    Bachelor's degree - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - A University Degree in Geology, Environmental Science, Chemistry, Chemical or Environmental Engineering, Civil Engineering, Process Engineering, or related field of study. - Proven experience serving as an environmental technical...

  • Soft Service Manager

    il y a 3 semaines

    Luxembourg, Luxembourg CBRE Temps plein

    Posted- 03-Jul-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- Bastogne - Luxembourg - Belgium, Luxembourg - Luxembourg - LuxembourgWe are looking for a Soft Service Manager for our client European Space Agency in Redu (Luxembourg-Belgium).Deliver best practice facilities management which are...

  • Building Operation Officer

    il y a 2 semaines

    Luxembourg Deutsche Börse Temps plein

    **Learn. Develop. Grow. But always: Share value**: Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because...

  • EHS Methane

    il y a 3 semaines

    Luxembourg, Luxembourg Amazon EU Sarl - A84 Temps plein

    Bachelor's degree Experience owning program strategy, end to end delivery, and communicating results to senior leadership A University Degree in Geology, Environmental Science, Chemistry, Chemical or Environmental Engineering, Civil Engineering, Process Engineering, or related field of study. Proven experience serving as an environmental technical resource,...

  • Consultant, Fund Acctng

    il y a 2 semaines

    Luxembourg Northern Trust Corp. Temps plein

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...

  • Senior Facilities Manager

    il y a 2 semaines

    Luxembourg Northern Trust Corp. Temps plein

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...

  • Specialist Tool

    il y a 3 semaines

    Luxembourg, Luxembourg Cargolux Airlines International SA Temps plein

    TASK RESPONSIBILITIES:Perform, control and maintain the tools and equipment for the Maintenance & Production departments in accordance with rules and regulations;Maintain a quality system for tool & equipment management;Create, update and improve Quality Manual, General Procedures, Specific Procedures, Forms and other quality documents;Support the...

  • Cost Controller

    il y a 2 semaines

    Luxembourg Arhis People Solutions Temps plein

    Arhis People Solutions is your trusted partner for all your human resources needs. With a tailor made approach and a commitment to integrity, we offer comprehensive services, from recruitment to talent management Cost controller About our Client Our client is a leader in the automotive industry and is seeking passionate professionals to join their team....

  • Specialist Tool

    il y a 1 mois

    Luxembourg, Luxembourg Cargolux Airlines International SA Temps plein

    TASK RESPONSIBILITIES:Perform, control and maintain the tools and equipment for the Maintenance & Production departments in accordance with rules and regulations;Maintain a quality system for tool & equipment management;Create, update and improve Quality Manual, General Procedures, Specific Procedures, Forms and other quality documents;Support the...

  • Building Operation Officer

    il y a 3 semaines

    Luxembourg, Luxembourg Deutsche Börse Temps plein

    LearnDevelop Grow But always:Share value:Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We're excited about the future because we are the...

  • Private Equity Investor Services Officer

    il y a 4 semaines

    Luxembourg PICTET Temps plein

    **Your team**: - The - **Pictet Group** is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented in 30 offices in financial centres worldwide, currently employing over 5200 people. Pictet has been present in Luxembourg since 1989 where it employs over 700...

  • Bmc Solution Architect

    il y a 1 semaine

    Luxembourg Lukardi Temps plein

    **We are looking for BMC Solution Architect for our client in Luxembourg.** B2B Onsite in Luxembourg with remote working possible in a hybrid way (2 days remote, 3 days onsite) **The tasks will include**: - Using appropriate tools to lead the development of solution architecture. - Ensuring that appropriate tools & methods are available, understood and...