Human Resources Service Center Officer

il y a 2 jours

Senningerberg, Luxembourg Luxair Temps plein

For our department Human Resources within **LuxairGroup**, we are looking for a (an):
**_Human Resources Service Center Officer - CDD 6 mois_**

**_Main duties:_**
- Provide qualified and supportive guidance to employees on information requests, self-service transactions, workflow, and HR portals
- Manage HR employee data entry, data clean-up and ensure the integrity of data on the appointed HRIS to meet quality control and performance metrics
- Prepare and provide all documentation relating the employee life-cycle
- Support end-to-end on
- and off boarding process, participate to the employee experience and process improvement
- Perform various tasks in the HR Service Center including but not limited to transversal trainings, employment check, Timekeeping and similar work scope
- Participate in HR projects, support testing, distribution list requests, reporting, audits and information requests from Authorities, legal team and other HR functional partners
- Liaise with internal and external stakeholders to ensure an enthusiastic employee experience.

**_Required profile:_**

**_Minimum required criteria:_**
- Bachelor’s degree in Human Resources or equivalent work experience
- Knowledge and experience with an HRIS, ideally SAP R3
- Demonstrate strong oral and written communication skills and excellent customer service skills
- Must have ability to effectively utilize MS Word and Excel
- Act with attention to detail, delivering accurate work within timeframes and Service Level Agreements
- Ability to handle tight deadlines and multi-tasking is a must
- Show the capacity to work under pressure and deal with unforeseen and urgent issues
- Be able to identify problem and be committed to action identified issues
- Be able to handle highly confidential material on a continuous basis in an extremely professional manner
- Be accurate, detail oriented and quality driven
- Show excellent communication skills in French and English (oral and written), Luxemburgish and German is considered as an asset.

**_ Desired or to be acquired criteria:_**
- Be familiar with the programs, Collective Agreements and specific procedures of the Human Resources Department
- Respect deadlines and demonstrate ownership.

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