Central Billing Manager

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KPMG Luxembourg is looking for a **Central Billing Manager** to oversee and drive excellence in our billing operations. In this role, you will manage a team of billing officers and the Central Billing Supervisor, ensuring accurate, timely, and compliant invoicing in line with internal policies and external regulations. You will play a key role in driving digitalization, supporting the firm’s financial objectives, and leading strategic process improvements, including the successful implementation of a new billing tool.

**What you will be working on**:
Leadership & Team Management
- Lead, coach, and develop a team of billing officers and the Central Billing Supervisor to ensure high performance and engagement.
- Allocate responsibilities across local and externalized team members to maintain optimal workload balance.
- Conduct performance reviews, assess training needs, and cultivate a culture of continuous learning and process improvement.

Billing Operations Management
- Oversee the end-to-end billing cycle, ensuring accurate, timely, and efficient invoicing.
- Ensure adherence to contractual terms, internal policies, and relevant regulations.
- Resolve billing discrepancies, minimize financial risks, and enhance overall process integrity.
- Promote onboarding of client service teams to the centralized billing model and provide proactive support.

Reporting & Performance Monitoring
- Monitor billing KPIs including billing cycle times, error rates, and outstanding invoices.
- Prepare and deliver performance reports to senior finance stakeholders.
- Ensure alignment with revenue recognition and cash flow forecasting objectives.

Process Improvement & Digital Transformation
- Identify and implement billing process improvements and standardization opportunities.
- Maintain and enhance data quality within the PMS tool.
- Support the digitalization of billing operations and lead the rollout of a new integrated billing system in collaboration with Finance and Digital teams.
- Collaborate closely with internal teams to automate and optimize billing workflows.

Stakeholder Collaboration & Communication
- Act as a key point of contact for billing matters with internal teams, external service providers, and clients.
- Foster strong collaboration with finance leaders, client service teams, and management.
- Provide guidance and resolution to client billing inquiries and ensure a positive client experience.

Regulatory Compliance & Risk Management
- In partnership with the Accounting Director, ensure full compliance with tax, VAT, and other financial regulations.
- Maintain and implement robust internal controls to reduce errors, mitigate risks, and prevent revenue leakage.
- As business owner of the PMS tool, lead risk-related process development and compliance implementation.

**What we look for**:

- Proven experience in billing operations, preferably in a professional services environment.
- Strong leadership skills with a track record of managing cross-functional teams. At least 5 years of working experience in a management role is required.
- Deep understanding of billing systems, financial regulations, and digital transformation tools.
- Excellent communication, organizational, and analytical skills. Fluency in English; French or German is considered an asset.**What you will get**

We offer more than just a job. With our flexible work model, you can work, rest and recharge. Our competitive compensation packages, paid time off, recognition bonuses and dedicated programs for personal development and well-being help to keep you refreshed and motivated.

We will accompany you on a journey of professional growth, offering an expansive spectrum of prospects to elevate your career in Luxembourg, an emerging financial center. Feel a sense of belonging by enjoying year-round celebrations and engaging events that bring us all together.

Join our next generation

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KPMG is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. Our recruiting decisions are based on your experience and skills.