Customer Service Representative Dach

il y a 2 semaines

Luxembourg Keter Luxembourg Sarl Temps plein

Wir suchen für unsere Geschäftseinheit DACH INDOOR in unserer Niederlassung in Niedercorn (L) eine/n:
**Customer Service Representative DACH (m/w/d)**

**Ihre Aufgaben**:

- Sofortige und einwandfreie Bearbeitung aller Kunden-Anfragen, Bestellungen und Korrespondenz
- Koordination und Verantwortung für die laufenden Promotion
- und Werbeaktionen unserer Kunden
- Vollständige Bearbeitung der eingehenden Kundenreklamationen und Pönalen in Zusammenarbeit mit den verschiedenen betroffenen Abteilungen,
- Professionelles Verwalten der Preise, Konditionen und regelmäβige Kundenstammdatenpflege
- Analyse von Produktverfügbarkeiten und Lieferbereitschaft in Zusammenarbeit mit dem Planning und der Logistik

**Unsere Anforderungen**:

- Erfolgreich abgeschlossene kaufmännische Ausbildung
- Mehrjährige Berufserfahrung im Bereich Customer Service und/oder Order Management
- Hervorragende Kommunikationsfähigkeit als Voraussetzung zur engen Zusammenarbeit mit dem Vertrieb und Kunden
- Freundliches und proaktives Auftreten gegenüber unseren Kunden und deren Anfragen
- Umfassende Kenntnisse in MS-Office, SAP von Vorteil
- Gutes Organisationsvermögen
- Akkurates und detailorientiertes Arbeiten bei gleichzeitiger Flexibilität
- Team-Player und immer bereit, einen Schritt weiterzugehen
- Fließende Deutsch-und gute Englishkenntnisse in Wort und Schrift (europäisches Niveau C1)

**Unser Angebot**:

- Start: zum nächstmöglichen Zeitpunkt
- 40-Stunden-Woche mit teilweiser Flexibilität bei der Gestaltung
- Ein unbefristeter Vertrag
- Flache Hierarchien und eine offene Unternehmenskultur mit familiärer Atmosphäre
- Entwicklungsmöglichkeiten in einem internationalen Unternehmen
- Hochmotivierte, engagierte Kollegen und viel Spaß bei der Arbeit

**SIE HABEN FRAGEN ZU DIESEM JOB? SIE MÖCHTEN SICH DIREKT BEWERBEN?**

Art der Stelle: Vollzeit, Festanstellung

Gehalt: ab €42.000,00 pro Jahr

Sprache:

- Deutsch (Erforderlich)

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