Emplois actuels liés à Customer Support Europe West Lead - Leudelange - SIX
-
Product Marketing
il y a 4 jours
Leudelange, Luxembourg Sopra Steria Temps pleinCompany Description Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due...
-
Chapter Lead
il y a 5 jours
Leudelange, Luxembourg Sopra Steria Temps pleinCompany Description Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due...
-
Customer Service Agent
il y a 6 jours
Leudelange, Luxembourg Spot On Sp. z o.o Temps pleinYour role **Responsibilities**: Support to clients (pre - and after sales) Call and Ticket handling, solving, tracking, dispatching and escalation Maintaining procedures and FAQs, monitoring changes and continuously improving processes Acting as single point of contact for the company Handling of customer requests Skill requirements Customer Care...
-
Client Administration Officer
il y a 5 jours
Leudelange, Luxembourg Jetfly Temps pleinWith 25 years of experience and 250,000 hours of flight time, Jetfly is a leader of fractional ownership in Europe for both business and private aviation. Our fleet of 65 Pilatus aircrafts is truly beyond comparison and is now the largest Pilatus fleet in the world. Our company is a leader in its business and provides a high quality of service which has...
-
Global Sales Manager
il y a 5 jours
Leudelange, Luxembourg OQ Technology Temps pleinWith our groundbreaking satellite 5G constellation, OQ Technology is a global leader in the domain of IoT communication connectivity and associated services. We are a venture capital backed company with a successful track record of satellite launches and the first company in the world to disrupt the telecommunication industry by merging cellular 5G with...
-
Claims & Customer Service Manager (M/F)
il y a 6 jours
Leudelange, Luxembourg Foyer Temps pleinDescription Foyer Global Health was established in 2014 and is the specialist brand for globally mobile people from Luxembourg's leading insurance company Foyer. Since its foundation, Foyer has become Luxembourg's primary insurance. Today, the European Union poses many new challenges while at the same time opening up a host of new opportunities. In an...
-
Service Desk Team Leader
il y a 2 semaines
Leudelange, Luxembourg Sopra Steria Temps plein**Sopra Steria Group**, a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed, and delivering utmost quality and performance in the services provided, Sopra Steria Group...
-
Purchasing Manager
il y a 2 jours
Leudelange, Luxembourg EBRC Temps plein**A real challenge in an international high-tech environment** EBRC is an undisputed leader in Luxembourg and in the Greater Region. Its integrated "Data Centre, Cloud and Managed Services" have made it a reference model in Europe with the aim of becoming a centre of excellence and confidence in the management of sensitive information. In the development of...
-
Sales Officer
il y a 5 jours
Leudelange, Luxembourg Jetfly Temps pleinJetfly is a shared business aviation company based in Luxembourg on behalf of 450 co-owners. Our fleet is composed of 60 Pilatus aircraft (PC12 and PC24). The Pilatus has come to exemplify the unique combination of Swiss engineering and dedicated craftsmanship, yielding a superior flight, passenger and operator experience that is truly beyond comparison....
-
Accountant - Receivable
il y a 6 heures
Leudelange, Luxembourg Jetfly Temps pleinWith 25 years of experience and 250,000 hours of flight time, Jetfly is a leader of fractional ownership in Europe for both business and private aviation. Our fleet of 65 Pilatus aircrafts is truly beyond comparison and is now the largest Pilatus fleet in the world. Our company is a leader in its business and provides a high quality of service which has...
Customer Support Europe West Lead
il y a 2 semaines
We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides.
***Customer Support Europe West Lead****:
Leudelange | working from home up to 60% | Reference 4925
**What You Will Do**:
- ensuring market-driven services and support for our products, and enhanced customer satisfaction and collaboration with our key and strategic customers across the region
- build on your leadership capabilities to steer technical and personnel management, and drive continuous professional and personal development across your regional teams
- active gathering of customer needs and development of adapted support solutions
- ensuring effective cross-team collaboration with internal units such as Product Management, Marketing, Sales and IT departments to jointly develop customer friendly services and solutions
- driving transformation efforts and implementing new ways of working across Europe West
- continuous development of Customer Support into a competitive advantage for SIX Financial Information in the relevant markets through active networking with customer-facing functions and colleagues across geographies
**What You Bring**:
- strong leadership personality with a proven track record of managing support teams in a complex financial environment
- pronounced customer orientation and strong communication and presentation skills to build-up a powerful formal and informal global network
- ability to clearly represent opinions and ideas, and implement them in a strategic and structured way across locations
- passion for working in a dynamic and international environment and closely collaborating with internal experts, customers, and external partners
- goal-oriented team player who is driven and motivated by our purpose to become a best in class customer support organization
- balanced, curious, team
- and customer-oriented personality with a positive ‘can-do’ attitude
- excellent English as well as solid French language skills, further languages are an advantage
If you have any questions, please call Jake Browne at +44 207 550 5415.
**What We Offer**:
**Flexible Work Models**
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
**Personal Development**
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
**Agile Working Methods**
Whether through scrum or design thinking,
we solve exciting tasks together in teams.
