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Travel Agency Support Assistant
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Description
- A propos de Travel Group Luxembourg_
Travel Group Luxembourg (TGL) est le plus grand réseau d’agence de voyages au Luxembourg et dans les environs, avec plus de 30 agences au Luxembourg et en France. Le groupe compte plus de 140 employés et exploite les marques de voyages
We love to travel, Voyages Emile Weber, Fensch Voyages et Jerry Travel. La création de Travel Group Luxembourg a eu lieu début de l'année 2021, lorsque les deux entreprises familiales Voyages Emile Weber et SLG (anciennement Sales-Lentz Group) ont uni leurs forces pour offrir une grande variété de services de voyage dans la Grande Région autour de l'aéroport de Luxembourg.
- Description du poste_
Le Travel Agency Support Assistant travaille en étroite collaboration avec la Head of Sales et la Sales Manager ainsi que les départements Business Development, Marketing et Shared Services afin de garantir le bon fonctionnement des agences.
Il/elle est la personne de contact pour toute question commerciale des agences et trouve des solutions adéquates en respectant les consignes de TGL.
Le lieu de travail est au siège de TGL à Luxembourg avec la possibilité de télétravail.
- Hiérarchie_
Le Travel Agency Support Assistant dépend du Head of Sales et a accès à toutes les conditions et avantages du niveau N3 de TGL.
- Principales responsabilités_
Support pour les Head of Sales et Sales Manager du Travel Group Luxembourg
Contact pour nos agences de voyages
Gestion des dossiers litiges en collaboration avec les assurances ou diverses institutions
Gestion des plannings des agences de voyages
Gestion des demandes d’emploi et de stages en collaboration avec les services concernés.
Organisation de réunions et autres petits évènements
- Qualifications_
Formation en gestion, administration et commerce ou similaire
Esprit d’initiative et réactivité
Esprit de service
Maitrise de MS Office 365
Langues : allemand et français, anglais, des efforts doivent être faits pour être à l'aise en luxembourgeois
Attitude positive
Esprit d'équipe
Sens des responsabilités, confidentialité et autodiscipline
- Ce qui vous attend_
Une équipe de personnes partageant les mêmes idées, passionnées par ce qu'elles font et capables de faire la différence.
Une atmosphère de travail ouverte et positive, code vestimentaire décontracté
De nombreux défis à résoudre et à démontrer votre expertise
Des horaires de travail flexibles
Nous mettons à votre disposition un ordinateur portable, un espace de travail confortable
Diverses réductions pour les employés
Une rémunération attrayante liée aux performances
- Lieu de travail_
Luxembourg
Langues German French English Education Technique