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Operations Senior Officer Alternative Funds
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**Summary**:
**Operations Senior Officer | Alternative Funds**
Out client is one of the largest Fund Administrators with over 800 billion dollar under administration for private investors. They are growing significantly in Luxembourg and building a very strong business in the alternative investment fund space (Private Equity and Real Estate)
The role is to support on the client onboarding process and creating an operational future on the Luxembourg entity. Some of the tasks are:
- Participate in client integration project design and implementation as an active and hands on partner to both operations and IT.
- Demonstrate an understanding of the client service operating model and opportunities to gain efficiency within the scope of services.
- Demonstrate expertise in fund administration operations and automation by researching & resolving friction points and proposing possible process and technology solutions.
- Translate business objectives into project step plans towards delivery, assess training needs and act as a central point of contact for advice and support
- Drive execution of approved initiatives through to delivery, including day-to-day hands-on execution.
- Create post-delivery ongoing client integration life-cycle support framework for the business to maintain with appropriate IT support.
- Understand system design and how it is applied. Seek opportunities for others to best utilize the technology effectively and implement and share best practices for client integration.
- Continuously improve the efficiency, control, and client service impact of each process
- Support compliance with local laws & regulations as well as alignment with appropriate market practices
- Review, recommend, and implement agreed changes to business procedures in close coordination with the Quality Control function and our ISAE3402 standards.
**Key requirements**:
- Master’s in Accounting and Finance or similar qualification OR
- 5 years + of relevant experience in fund administration / change management in Luxembourg, or equivalent background
- Fluency in English required
- Excellence in Microsoft Office suite and other general operations management software packages
- Basic understanding of Luxembourg regulation, compliance, tax and financial engineering
- Ability to quickly adapt to changes in process and procedures in a rapidly changing environment
- Strong attention to detail and accuracy
- Experience in driving change management
- Superior problem solving, judgment and decision-making skills
**Package and benefits**:
- Competitive Salary package
- Career progression opportunities
- Very good environment
- Exposure to AIFs
