Dutch Speaking Customer Service Representative
il y a 2 semaines
Solar Screen International S.A. is a leading European provider of innovative adhesive solutions specializing in window, wall, and furniture applications.
Our company has over 40 years of experience in the industry, with an extensive international network comprising more than 5000 professional installers. Our commitment to exceptional service, product expertise, and innovation has driven double-digit growth annually for the past 6 years.
We are currently seeking an experienced Dutch speaking Customer Service Representative to join our dynamic team. As a key point of contact for our customers in Belgium and the Netherlands, you will be responsible for delivering outstanding service and support throughout their entire journey with us.
Your main responsibilities will include:
- Managing the entire order-to-cash process, from estimates to payment and claims
- Serving as the primary contact person for customers and building trustful, personalized relationships with them
- Processing customer requests and coordinating internal follow-up actions
- Coordinating lead follow-up with customers and other stakeholders
To succeed in this role, you should possess:
- Fluent business-level proficiency in Dutch and English; any additional European languages are a significant advantage
- A strong background in customer service within a fast-paced environment
- The ability to handle stress and manage multiple tasks simultaneously
- Familiarity with MS Office and IT tools
- A teamwork-oriented mindset and flexibility to adapt to changing needs
In return, we offer:
- A chance to work with strong brands in the European market
- An opportunity to join a dynamic and growing international company
- A flat organizational structure with room for initiative and autonomy
- Ongoing training and development opportunities
- A collaborative and inclusive work environment
Estimated annual salary: €45,000 - €55,000 depending on experience and qualifications.
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