Insurance Service Operations Coordinator
il y a 2 jours
Lombard International Group is the leading European provider of cross-border wealth, estate and succession planning solutions, based on Luxembourg unit-linked life insurance. Our 30+ years' experience combined with our award-winning solutions and services are highly sought after and valued by our clients and their advisers.
We operate in a well-established and fast-growing segment of the financial services industry, sitting at the crossroads of private banking, asset management and insurance. We offer a thriving and entrepreneurial work environment, with the opportunity to work across multiple geographies, learn valuable new skills, develop great expertise, and establish long-lasting relationships.
Job DescriptionThe Insurance Service Operations Coordinator is responsible for the prompt management of all incoming phone calls and emails from our clients and partners, and for carrying out a variety of administrative and clerical tasks.
- Prompt management and organization of the team's mailbox
- Prompt acknowledgment of day-to-day capital transaction requests from clients
- Prompt response to incoming e-mails
- Answering incoming phone calls
- Screening and forwarding incoming phone calls/e-mails to experts where required
- Provide accurate and timely information via phone/email
- Collect, record and send hard copy confirmation letters
While ensuring:
- Respect of Service Level Agreements and deadlines
- Respect of procedures and controls
- Upholding Quality standards
To be successful in this role, you will need:
- University Degree in Communication and/or relevant professional experience/training
- Relevant similar experience would be an asset
- Ability to analyze a situation and obtain information to reach sound conclusions
- Strong organizational skills, with attention to detail and meeting tight deadlines; pro-active, focused attitude towards work
- Excellent communication skills (oral and written): ability to communicate and manage external relationships with clients to a strong professional standard
- Service-oriented and results-focused, capable of ensuring a high service level to high-end clients
- Ability to work independently with strong ability to take ownership
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Professionalism and Customer service attitude
- Problem-solving and solution oriented with the ability to be proactive when issues arise
- Ability to quickly adapt to a fast-paced environment
- Active listening and positive attitude in all situations with great team spirit
Additional assets:
- 1-3 years of experience in the field
- Experience in Finance or Insurance
- Knowledge of Luxembourg AML laws
- Any European language other than English is an absolute asset
We offer a competitive salary: €45,000 per annum, based on your qualifications and experience. Additionally, we provide a range of benefits, including:
- A dynamic and multicultural work environment
- Opportunities for career growth and development
- A comprehensive training program
- A generous bonus scheme
- Access to our state-of-the-art facilities
Lombard International Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, colour, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
-
Corporate Legal Expert for Insurance Operations
il y a 4 jours
Luxembourg City China Taiping Insurance LU S.A. Temps pleinJob DescriptionWe are seeking a highly skilled Senior Legal Officer / Legal Manager to join our team at China Taiping Insurance LU S.A. in Luxembourg. This is an exciting opportunity for an experienced professional to leverage their expertise in insurance law and management.
-
Retail Operations Coordinator
Il y a 7 mois
Luxembourg Smets Temps plein**Retail Operations Coordinator** Le Groupe Smets, présent au Luxembourg et en Belgique, recherche un(e) Retail Operations Coordinator. Lieu de travail: Vous travaillerez au magasin Flagship du groupe SMETS, au 262, route d’Arlon à Strassen Description de l’entreprise: SMETS est un groupe familial créé à Luxembourg en 1986, actif dans le domaine...
-
In-House Counsel for Global Insurance Operations
il y a 3 semaines
Luxembourg City China Taiping Insurance LU S.A. Temps pleinAbout China Taiping Insurance LU S.A.China Taiping Insurance Group Company Limited, established in Shanghai in 1929, is the longest-operating national insurance brand in Chinese history. The company originated from three large national brands: Taiping Insurance, China Insurance, and Ming An Insurance. In the 1930s, the first subsidiary was set up in Hong...
-
Financial Operations Coordinator
il y a 1 semaine
Luxembourg City Transman International Consulting Temps pleinJob DescriptionWe are seeking a highly skilled Financial Operations Coordinator to join our team at Transman International Consulting. As a key member of our finance team, you will be responsible for providing general support and ensuring the smooth operation of our financial processes.Key Responsibilities: Assist in daily financial tasks and maintain...
-
Insurance Documentation Specialist
il y a 3 semaines
Luxembourg City China Taiping Insurance LU S.A. Temps pleinChina Taiping Insurance Group Company Limited, also known as China Taiping, has a rich history dating back to 1929 when it was established in Shanghai. As the longest-operating national insurance brand in Chinese history, China Taiping originated from three large national brands: Taiping Insurance, China Insurance, and Ming An Insurance. The company's first...
-
Operations Delivery and Performance Manager
il y a 1 semaine
Luxembourg Zurich Insurance Temps pleinZurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and...
-
Global Operations Coordinator
il y a 1 mois
Luxembourg City Michael Page Temps pleinAbout the RoleWe are seeking a highly skilled Global Operations Coordinator to join our team in Luxembourg. As a key member of our global operations, you will play a vital role in ensuring seamless workflows and providing exceptional support to our clients.As a Corporate Support Officer, you will be responsible for managing corporate housekeeping, including...
-
Insurance Document Management Professional
il y a 4 jours
Luxembourg City China Taiping Insurance LU S.A. Temps pleinJob DescriptionChina Taiping Insurance (LU) S.A. is a subsidiary of China Taiping Insurance Group, established in 2022, with its headquarters in the EU to implement the internationalisation strategy.We are dedicated to delivering high-quality services to the local community and outbound Chinese enterprises, offering a diverse range of insurance products and...
-
Global Operations Coordinator
il y a 3 semaines
Luxembourg City Michael Page Temps pleinAbout the Role:The Global Operations Coordinator will play a vital role in supporting the operations of a private equity firm with a strong global presence. This hybrid role combines paralegal and accounting responsibilities, offering a dynamic opportunity to collaborate with international teams while contributing to key legal, compliance, and financial...
-
Business Operations Coordinator
il y a 4 semaines
Luxembourg City Robert Half International Temps pleinJob DescriptionWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team in Luxembourg. This is an exciting opportunity to work with a global leader in commercial real estate services.In this role, you will be responsible for:Managing the Office and Occupiers department's administrative tasks, including preparing...
-
Insurance Issuance and Document Specialist
il y a 1 mois
Luxembourg City China Taiping Insurance LU S.A. Temps pleinChina Taiping Insurance Group Company Limited, or China Taiping for short, is the longest-operating national insurance brand in Chinese history. With origins dating back to 1929, the company has undergone significant growth and expansion, establishing itself as a prominent player in the global insurance market.As a subsidiary of China Taiping Insurance...
-
Facilities Operations Coordinator
il y a 6 jours
Luxembourg, Luxembourg Manpower Luxembourg Intérim SA Temps pleinAbout the JobThis position is an excellent opportunity to work in a dynamic team as a key player in the management of facilities operations.Job DescriptionWe are seeking a highly organized and detail-oriented individual to join our team as a Facilities Operations Coordinator. The successful candidate will be responsible for coordinating daily facility...
-
Financial Operations Coordinator
il y a 1 mois
Luxembourg City Transman International Consulting Temps pleinAbout the RoleWe are seeking a highly skilled and detail-oriented Financial Operations Coordinator to join our team at Transman International Consulting.Key Responsibilities:Daily Support to Finance TeamProcess invoices related to investment vehicles in an accurate and timely manner.Prepare payments through various banking platforms, ensuring seamless...
-
In-House Legal Expert for Insurance Regulations
il y a 1 mois
Luxembourg City China Taiping Insurance LU S.A. Temps pleinAt China Taiping Insurance Group Company Limited, we are committed to delivering high-quality services to the local community and outbound Chinese enterprises. We offer a diverse range of insurance products and comprehensive financial solutions.We are seeking an experienced Senior Legal Officer / Legal Manager to join our team in Luxembourg. The successful...
-
Epic Project Coordinator
il y a 1 semaine
Luxembourg City Amazon Europe Temps pleinAbout the RoleWe are seeking a talented Project Coordinator to join our team at Amazon Europe. As a key member of our operations team, you will play a crucial role in supporting our projects and driving business growth.
-
Customer Service Administrator
Il y a 7 mois
Luxembourg Zurich Insurance Temps pleinZurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and...
-
Administrative Services Coordinator
il y a 3 semaines
Luxembourg City Centralis SA Temps pleinJob DescriptionWe are currently recruiting an Administrative Services Coordinator for our Luxembourg office. This role requires a flexible and proactive individual who is eager to learn and work in a dynamic environment.Main Responsibilities:Refill office supplies, including water bottles, coffee, and refreshments.Maintain office equipment and installations,...
-
Customer Service Administrator
Il y a 7 mois
Luxembourg Zurich Insurance Temps pleinJob Summary- Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders,...
-
Corporate Secretarial Service Coordinator
Il y a 4 mois
Luxembourg CSC (Corporation Service Company) Temps pleinCoordinator Corporate Secretarial Services CSC, Luxembourg Full Time, Hybrid **Opportunity** You will have the opportunity to work and collaborate with some of the best minds in fund services. Together with your team of (Junior/Senior) Associates Fund, you will oversee a diverse range of administrative and financial responsibilities for our international...
-
Junior Customer Service Administrator
Il y a 7 mois
Luxembourg Zurich Insurance Temps pleinZurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 53,000 employees serving customers in more than 170 countries, we aspire to become the best global insurer as measured by our shareholders, customers and...
