Global Insurance Operations Coordinator

il y a 1 mois


Luxembourg City Lombard International Assurance S.A. Temps plein

About Lombard International Group

Lombard International Group is a leading European provider of cross-border wealth, estate and succession planning solutions. With 30+ years of experience, our award-winning solutions and services are highly sought after and valued by clients and their advisers.

We have an internationally diversified footprint serving over 15 markets across Europe, with a dynamic international team of 450+ experienced wealth structuring specialists speaking over 30 languages.

As a proud multicultural, diverse, and inclusive company, we are driven by a values-based culture of performance, ambition, and curiosity. We invest in talented teams who develop their expertise through support and training, fostering a people-centered culture.

Our two divisions operate:

Insurance Carrier

Lombard International Assurance S.A. is an insurance carrier specializing in manufacturing unit-linked life insurance solutions distributed by regulated intermediaries.

Distribution Companies

The Group has wholly owned investment and insurance distribution businesses marketing and advising on unit-linked life assurance products manufactured by Lombard International Assurance S.A.

To learn more about Lombard International Group, visit our website.

Your Role

The Senior Account Officer - UK Market ensures the timely and effective day-to-day processing of onboarding and servicing activity for UK policies. This includes ensuring compliance obligations are met and service standards are maintained.

You will be responsible for handling daily operations related to onboarding new clients and policyholders, as well as complex due diligence requirements.

Key responsibilities include:

  • Acting as the primary contact for partner and client queries received via email, post, or telephone;
  • Responding effectively, professionally, and timely to queries from partners, clients, or sales colleagues;
  • Embracing a risk-aware mindset and identifying any issues or risks that require management attention;
  • Processing policy transactions, servicing, and query resolution throughout the policy lifecycle, including document management;
  • Assisting in processing due diligence reviews in line with corporate standards;
  • Developing and maintaining strong working relationships with sales consultants and business partners;
  • Maintaining awareness of services, review procedures, and quality improvements.

Your Profile

We seek a University graduate in Economics, Finance, Business Management, or a relevant field with at least 5 years of experience in the financial/insurance sector.

A minimum of 5 years' experience in Client Services is preferred, along with awareness of developments within the financial/insurance sector and competence in dealing with queries relating to funds and financial instruments.

You must be able to work in a challenging, fast-paced environment, prioritizing tasks effectively and delivering high-quality service to internal and external clients.

What We Offer

Lombard International Assurance S.A. offers a competitive salary: £45,000 - £60,000 per annum.

In addition to a stimulating work environment, you will enjoy reward and recognition packages and opportunities to shape your professional career in line with your goals and interests.

Lombard International Assurance S.A. is an equal opportunity employer committed to extending equal employment opportunities to all qualified applicants without regard to gender, colour, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.


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