Sales & Rm Support Officer (F/m/d)

il y a 3 semaines


Luxembourg Deutsche Börse Temps plein

**Learn. Develop. Grow. But always: Share value**:
Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because we are the ones shaping it. Let´s do this together by sharing value

**Who we are**:
Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Luxembourg

**Your career at Deutsche Börse Group**:
**Your area of work**

Reporting into the Head of Sales & Relationship Management Support, you will support the daily activity of relationship managers with a technical understanding of all documentation that is used to set up a new customer and maintain existing ones.

**Your responsibilities**
- Perform thorough KYC reviews on Clearstream Fund Centre clients and ensure compliance with regulatory requirements
- Ensure strict adherence to existing AML policies and perform thorough checks on clients with this regard
- Oversee annual reviews in line with Clearstream risk rating and due diligence procedures
- Collaborate with internal teams to ensure compliance with KYC and AML frameworks
- Provide a document list to a customer requesting to open a new account
- Verify completed customer document package for pre-check
- Collect required documents for new customer or service change
- After having reviewed and validated the collected documents, prepare the package for the customer onboarding approval process
- Manage customers on a day-to-day basis and optimize customer processes
- Support RM in respect to escalated customer queries and other customer-related administrative tasks
- Ensure that prospects are turned into satisfied customers by migrating them quickly and efficiently
- Ensure that all commercial propositions are correctly implemented in the system.
- Assist Sales in preparations for their pitches.
- Ensure that the CRM Tool is up to date and enrich the system with new data.
- Preparing slide decks for Management covering revenue forecasts and pipeline

**Your profile**
- Good understanding of the financial services industry and especially the funds industry
- Excellent communication skills, customer focus and service orientation
- An understanding of banking products and processes in the funds industry
- An understanding of Banking, Asset Managers and Global Custodians
- Sensitivity towards cultural differences
- Capacity to work independently, a curious state of mind, results-oriented
- Languages: English Knowledge of French & German would be an additional asset.

**Why Deutsche Börse Group?**:
**Mobility**:
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

**Work environment**:
Collaboration, communication, or deep focus - in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

**Health and wellbeing**:
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

**Financial stability**:
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

**Hybrid work**:
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

**Flexible working hours**:
We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.

**Internationality**:
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

**Development**:
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.


  • Sales Support Officer

    il y a 2 jours


    Luxembourg EFA Temps plein

    We are looking for a qualified and committed Sales Support Officer for our Commercial Team to start as soon as possible. **Your main tasks and responsibilities**: - Acting as a contact person and qualified support for our Sales and Relationship Managers - Provide active support to the Sales and Relationship Managers throughout the entire pitching process -...

  • Sales Support Officer

    il y a 4 semaines


    Luxembourg Cargolux Temps plein

    TASK RESPONSIBILITIES: - Support the commercial performance of Cargolux in Europe, Africa, and Middle East by delivering key management and data insights. - Assist ongoing sales projects and help delivery on financial targets. - Support and follow-up on region’s contracted capacity business (customer allocation agreements). - Stay up-to-date with the...

  • Sales Support Officer

    il y a 2 jours


    Luxembourg Cargolux Temps plein

    TASK RESPONSIBILITIES: - Support the commercial performance of Cargolux in Europe, Africa, and Middle East by delivering key management and data insights. - Assist ongoing sales projects and help delivery on financial targets. - Support and follow-up on region’s contracted capacity business (customer allocation agreements). - Stay up-to-date with the...

  • Sales Support Officer

    il y a 4 semaines


    Luxembourg Spot On Sp. z o.o Temps plein

    Your role - Organise the Sales Consultants agendas and provide administrative support; - Arrange travel, hotel accommodation and itineraries; - Create/ layout sales presentations in Word and/or PowerPoint; - Provide support for monthly reporting, using Excel and our CRM; - Compile and finalise expenses; - Maintain a filing and follow-up system for tasks,...


  • Luxembourg Cargolux Temps plein

    TASK RESPONSIBILITIES: Cargolux Revenue Management (RM) is part of the commercial planning division consisting of Network Management & Planning, Revenue Management, Strategic Alliances & Market Development. Revenue Management is composed by Route Management, Pricing and Support & digital development headed by the Vice-President Revenue Management (VP RM)....


  • Luxembourg Cargolux Airlines International SA Temps plein

    Cargolux Revenue Management (RM) is part of the commercial planning division consisting of Network Management & Planning, Revenue Management, Strategic Alliances & Market Development. Revenue Management is composed by Route Management, Pricing and Support & digital development headed by the VP RM. The position holder will report to the VP RM. The Revenue...

  • Kyc Officer

    il y a 4 semaines


    Luxembourg CANDRIAM Temps plein

    Position description **Business unit**: - Sales and Distribution - Compliance **Job title**: - KYC Officer - Sales desk F/M **Contract type**: - Permanent **Candriam Group Presentation**: - Candriam is a global multi-specialist asset manager and a recognized pioneer and leader in sustainable investment. For more than 25 years, Candriam has offered...


  • Luxembourg Spuerkeess Temps plein

    **Département**: Global Markets **Service**: Support Reporting Financial Valuations **Vos missions** En tant que Développeur et Support Technique, vous serez chargé(e) d'assurer le développement et le support opréationnel informatique des outils utilisés par le département Global Markets afin de garantir une continuité de service optimale. Vos...


  • Luxembourg Société Générale Temps plein

    **Responsibilities**: **Environment**: Situé au cœur de la Salle des Marchés de Société Générale Luxembourg, l’équipe que vous intégrerez a pour mission d’accompagner le développement de l'offre produits et services du département Market Solutions (MKS), au sein de la Salle des Marchés de SG Luxembourg tout en veillant à la mise en...

  • Risk Officer Internship

    il y a 4 semaines


    Luxembourg Findel Airport ING Temps plein

    As a Fund Risk Officer Intern, you will contribute to the roles and responsibilities of the Risk Management (RM) function. You will be asked to assist the team in various controls, such as: - Participate and support in any projects linked to the ManCo for which the support of the Risk Management Function is required; - Review and analysis of fund risk...


  • Luxembourg Paul Wurth Group Temps plein

    Description We are looking for a **Internship - Support for Sales Process Management (M/F/d)** Are strategic process within a company in the industrial field part of your interest? Are you passionate about Sales? Or are you looking for an opportunity to have a practical experience in how Sales is organised in a large group in the industrial field? Then...

  • Sales Support Officer

    il y a 1 jour


    Luxembourg Anderson RH Temps plein

    BAC+3/4 min en électromécanique - 5 ans d'expérience dans l'assistance technique, l'assistance commerciale ou le service technique à la clientèle, de préférence dans le cadre de l'e-mobilité (Stage/ Alternance pris en compte). - Bilingue Français et Anglais - Gestion administrative des contrats et comptes clients EV (Véhicules Electriques) Assurer...

  • Gestionnaire de Comptes

    il y a 3 semaines


    Luxembourg AMP - Assurances Mutuelles de Picardie Temps plein

    SG Luxembourg Luxembourg, CDI Les missions du poste Mission principale : Fidélisation des clients existants par un service quotidien de première qualité : Génération d'une rentabilité en croissance en fonction du segment clientèle, Responsabilité qualité administrative / maîtrise des risques, Concertation permanente et efficace avec les banquiers...


  • Luxembourg Julius Baer Temps plein

    At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. The Assistant supports the Relationship Manager (RM) with all EAM, EFA and end-client related administrative tasks....

  • Office Support

    il y a 4 semaines


    Luxembourg MV Credit Temps plein

    **Office Support Role - Part-time / Temporary Contract - Luxembourg** **This is the right job for you if** You are highly organised, proactive, and detail-oriented with a “can-do” attitude. You enjoy providing excellent administrative and organisational support while working collaboratively within a professional environment. You are an independent...

  • Analyst Support

    il y a 1 semaine


    Luxembourg Cargolux Temps plein

    TASK RESPONSIBILITIES: This dynamic role places a strong emphasis on driving progress and innovation. As an Analyst, your key responsibilities will include data analysis, process optimization, and the development, maintenance, and continuous improvement of AI-powered Revenue Management & Pricing Systems. Positioned at the core of Revenue Management, you will...

  • Analyst Support

    il y a 5 jours


    Luxembourg Cargolux Temps plein

    TASK RESPONSIBILITIES: This dynamic role places a strong emphasis on driving progress and innovation. As an Analyst, bridge the gap between IT and business by presenting data in a way that helps business leaders make informed decisions quickly. They are skilled in data storytelling, which involves creating visual narratives that highlight key insights and...

  • Market Support Officer

    il y a 4 semaines


    Luxembourg EY Temps plein

    **Market Support - Client experience, Accounts and Pipeline reporting Officer (M/F)** **What if we didn’t focus on who you are now, but who you could become?** Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale...

  • Sales Assistant

    il y a 4 semaines


    Luxembourg Le Grand & Associates Temps plein

    Le Grand & Associates guarantees the protection of your personal data_ - Are you passionate about the business world, possessing excellent organizational and interpersonal skills? Do you thrive on challenges and want to actively contribute to the growth of a dynamic company? - We are currently looking for a talented and motivated Sales Assistant to join my...

  • European Sales

    il y a 2 jours


    Luxembourg ispace, inc. Temps plein

    ispace EUROPE, based in Luxembourg, is seeking a talented and dynamic **European Sales & Business Development Assistant** to join its team. The vision of ispace is to expand and sustain humanity’s presence in space by developing a lunar economy built on the resources available on the Moon. Currently ispace is the first private company having launched and...