Market Support Officer

il y a 4 semaines

Luxembourg EY Temps plein

**Market Support - Client experience, Accounts and Pipeline reporting Officer (M/F)**

**What if we didn’t focus on who you are now, but who you could become?**

Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and, in the future, - all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.

**The exceptional EY experience. It's yours to build.**

**The opportunities: your next adventure awaits**
- Do you like challenges?
- Do you want to work in an exceptional and multicultural team in the financial services or in the industrial, commercial, or technological companies?
- Do you enjoy a fast-paced, high energy environment?
- Are you interested in business development and go-to-market strategies?

If you answered “Yes” to all the above, we want to meet you

As part of the Markets team (Accounts, Industries and Business Development), your mission will be to help EY on the go-to-market strategy. In that frame you will collaborate with EY’s industries teams on challenging projects:

- Update our CRM (client relationship Management tool) data regarding companies and contact persons up to date.
- Take care of administrative aspects related to our Client experience program.
- Update the Client experience data.
- Take care of all administrative aspects related to our CRM tool.
- Play a strong role in the data migration to our new global system.
- Ensure accurate data of our Sales & Pipeline (opportunity management).
- Train our new Managers & ups on our CRM tool and be the daily point of contact.
- Work closely with some departments like Marketing, Risk Management or Finance.
- Work closely with Service lines and client facing professionals.
- Support and promote AIBD internal communications/campaigns.

**What we look for**
- **You have an agile, growth-oriented mindset. **What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world**.**:

- **You are curious and purpose driven.** We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
- **You are inclusive.** We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

**Qualifications**: eligibility requirements include the following:

- Bachelor’s degree.
- Excellent command of spoken and written English, the knowledge of other languages such as French or German will be considered as a strong asset.
- You are curious and results driven.
- You have a strong interest on data analytics tools such as Power BI/analytical tools in order to provide impactful messages to support decision making.
- You are curious about the experience of our clients.
- Excellent MS office skills including Excel and PowerPoint are required.
- Experience in CRM tool is an asset.
- Experience in account management and Backoffice is a plus.
- Ability to work independently in a fast-paced, dynamic team-oriented environment and to coordinate multiple projects and initiatives at one time.
- Time Management skills - ability to meet deadlines, prioritize and manage projects to the end.
- Ability to build strong networks with internal stakeholders.
- Excellent accuracy and high level of detail.
- Excellent verbal and written communication skills.

**What’s in it for you**
- Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.
- Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds — both professionally and culturally.
- Bring out the best in yourself with continuous investment in your personal well-being and career development.
- Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society - building a better working world, together.

**What you can expect**
- _HR Interview_
- _ Technical interview with hiring managers_

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