Head of Eu Delivery Service Partner Learning

il y a 3 jours


Luxembourg Amazon EU SARL Temps plein

Bachelor’s degree - Proven experience/ track record effectively facilitating classroom learning and developing training materials and formats (facilitation is a large part of this role). - Experience consulting with business partners to identify needs and develop innovative solutions. - Excellent written and verbal communications skills and a high bar for accuracy. - Previous program management and administration experience: organization, managing details, keeping multiple tasks/projects on track, and managing change. - Experience in leading a cross European team - Knowledge of E-Learning Platforms

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we are constantly looking to take to a new level is how we fulfil and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. Come build the future with us

Location of the role is flexible across EU.

Key job responsibilities
- Lead a team of learning managers and specialists to develop complete learning solutions. Participate in the design, delivery and measurement of leadership development events, learning programs and performance support initiatives for our business providers in last-mile.
- Participate in project teams to build positive, collaborative partnerships among SMEs, team members and stakeholders to scale learning and performance solutions.
- Supporting our business development team by presenting our overall DSP program in front of groups, large and small, including a strong ability to answer complex questions on the fly.
- This role requires flexibility to travel to accommodate business need - up to 50% in peak onboarding periods.



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