Head of Business Support

Il y a 5 mois


Luxembourg KPMG Temps plein

**Find your purpose at KPMG Luxembourg**

We see a world of opportunity. We connect the dots between the insights we uncover and the tangible ways those insights can transform clients’ organizations. We are diverse and dedicated problem solvers, part of the worldwide network of high-quality audit, tax and advisory services. We offer excellent career prospects that balance autonomy, flexibility and responsibility. Our comprehensive benefits inspire our people do and feel their best. Right now, we have more than 1800 employees from over 70 nationalities. Join our growing group of young and youthful innovators to uncover a world of opportunity together.

**We are seeking a Head of Business Support**

Business Services are the backbones of KPMG, crucial to setting our business on the path to success. Our Business Services staff connect the dots, converging the right people and the right technologies to ensure an exemplary, effective and signature client experience.

**What you will be working on**

We are looking for an enthusiastic, confident and committed Head of Business Support to work in a very fast paced and international environment and join our Business Services team. This is an exciting opportunity for someone seeking to oversee the important pillars such as the optimization of our process, the onboarding, the development, the performance and the retention of our talents, As a key member of our Business Services team, you will be contributing to the design of the Business Support key deliveries.

This role requires a unique blend of human resources expertise, business acumen, and a deep understanding of the specific needs and nuances of the management assistant profession which can be detailed on different pillars but not only:
**Operations process optimization**
- Lead the firm strategic roadmap and drive the innovation agenda within the business support
- Implement change and innovation in line with the business needs and business support priorities.
- Assess the need of new developments/procedures in the business support.
- Set the priorities and identify the key resources
- Meet on a regular basis with the CFOO to report on current actions and adjust the strategy if any.
- Close contact with the Leadership regarding transversal projects/processes in line with business support agenda
- Monitor and control the budget/resources in accordance with the firm context, the firm policies and procedures

**Talent Acquisition & Onboarding**:

- Liaise and collaborate with the Recruitment Team to deploy a comprehensive recruitment strategy to attract skilled and qualified talents
- Collaborate with the Leadership to understand the staffing needs (and goals, ensuring a seamless and efficient recruitment process)

**Employee Development**:

- Design and implement training and development programs tailored to enhance the skills and capabilities of the assistant audience
- Work closely with department Heads of Functions/Partners to identify skill gaps and implement solutions for ongoing professional development.
- Foster a culture of continuous learning and growth within the Personal/ Engagement assistants
People Performance Management:

- Support the performance management process, providing guidance to management assistants and leaders on goal setting, feedback, and professional development.
- Collaborate with managers to address performance issues and implement improvement plans when necessary
- Collaborate with the Talent Business Partner in providing guidance on career development
- Upskill our assistants to deliver quality deliverables to our external and internal clients
- Act as a Performance Manager for the different Management Team Leaders and Assistants
- Conduct with the Leadership sensitive discussions on various matters

**Retention Strategies**
- Develop and implement retention initiatives to ensure high-performing Management Assistants are engaged
- Conduct regular check-ins and performance reviews to identify areas for improvement and growth opportunities
- Collaborate with the Leadership to create a positive and supportive work environment

**What we look for**
- You hold a Bachelor’s degree in Human Resources, Business Administration, or a related field.
- A proven experience of minimum 10 years as a Head of Business Support or similar role with a focus on business & operations transformation with a minimum of 3 years in a management role
- Strong understanding and requirements of the Business support function
- Exceptional communication and interpersonal skills.
- Ability to build strong relationships
- Knowledge of Luxembourg employment laws and regulations
- Project Management/ Change Management certifications could be considered as an asset

**What you will get**

This is an ideal position to gain solid technical knowledge, supported by KPMG’s tailored learning program. We provide a high standard of professional training to strengthen your technical expertise and ensure your developmen



  • Luxembourg Bank of China Luxembourg Temps plein

    **Company Description** As a Luxembourg-incorporated bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With 45 years of expertise and...

  • Head of HRis

    Il y a 5 mois


    Luxembourg ProPosition Management Search Temps plein

    ProPosition Management Search has been working in the HR Consultancy since 1997, supporting Client Companies in the Head Hunting of C-Level, Executive and Manager profiles, Market Mapping, Scouting, as well as deep Assessment processes, across different sectors. Over the years, we have developed business partnerships with multinational Companies...

  • Head of HRis

    Il y a 5 mois


    Luxembourg ProPosition Management Search Temps plein

    **Company Description**: ProPosition Management Search has been working in the HR Consultancy since 1997, supporting Client Companies in the Head Hunting of C-Level, Executive and Manager profiles, Market Mapping, Scouting, as well as deep Assessment processes, across different sectors. Over the years, we have developed business partnerships with...


  • Luxembourg EFG International Temps plein

    **Main duties and responsibilities**: - Oversee the production and submission of regulatory reporting for the bank and its branches (FINREP, COREP, LCR, NSFR, etc.) - Provide leadership to the regulatory reporting team for all related issues - Works closely with the regulatory reporting team of the direct parent of the Bank to provide timely all necessary...

  • Head of Finance

    Il y a 5 mois


    Luxembourg Manhattan Group Temps plein

    **Opportunity: Head of Finance** Our prestigious client is seeking a dynamic and experienced Head of Finance to join and lead all finance and accounting purposes for the property, including hotel rooms and apartments. **Considering Assistant Financial Controllers or Assistant Finance Managers for the role.** **Key Responsibilities**: Lead a dedicated and...


  • Luxembourg Findel Airport Quintet Private Bank Temps plein

    **Purpose of the Job**: Quintet Private Bank is a leading private bank in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. We are a bank headquartered in Luxembourg, with branches in Germany, Netherlands and Belgium...


  • Luxembourg RateHawk Temps plein

    We are looking for an experienced **Head of Business Development France, BeNeLux & North Africa **to join our international B2B brand RateHawk, develop our business and make the travel world better together! **Responsibilities**: - Actively promote our international project; - Develop, implement and support sales & marketing activities to expand and...


  • Luxembourg Fondation LHoFT Temps plein

    Finologee is a Luxembourg homegrown FinTech and RegTech specialist. We run a trusted and versatile digital platform that simplifies connectivity between financial institutions and a variety of FinTech solution providers. Finologee was set up in 2017 by 3 passionate founders and has passed the 40-employee mark. We are still looking to the future by further...


  • Luxembourg Goeres Hotels Temps plein

    **Head of Business Development (H/F/X)** Pour notre groupe, composé de 5 hôtels (Parc Belair, Parc Belle-Vue, Parc Plaza, Parc Beaux-Arts et The Rose) et 3 restaurants (Le Bistrot, Le Bec Fin, La Gëlle Klack) tous situés à Luxembourg-ville, nous recherchons, pour entrée immédiate, un(e): **_ Head Of Business Development_** Le Head of Business...

  • Head of Private Banking

    Il y a 7 mois


    Luxembourg VP Bank (Luxembourg) SA & VP Fund Solutions (Luxembourg) SA Temps plein

    **Head of Private Banking - Swedish Business**: Do you always go the extra mile? Are you a natural communicator, focused on clients and driven by results? Then let's work together to exceed the expectations of our clients and to continue to write the success story of VP Bank. We will give you the room you need to pursue your passion for innovation and to...

  • Head of Eu Tendering

    Il y a 4 mois


    Luxembourg Gcore Temps plein

    **Head of EU Tendering** Here at Gcore, our mission is to make the Internet faster, more reliable, and more secure. We are currently seeking a Head of EU Tendering to join our dynamic team of over 500+ professionals spanning 30+ locations worldwide! **What you will do**: **LOCATION**:Luxembourg / le Grand Est (France) / Wallonia (Belgium) **Your...

  • Head of Project

    Il y a 5 mois


    Luxembourg Luxembourg Stock Exchange Temps plein

    Description Located in the heart of Luxembourg city, the Luxembourg Stock Exchange (LuxSE) is home to over 40,000 international securities and an equally international variety of teams covering listing, trading, information services and of course, the Luxembourg Green Exchange (LGX) - the world’s first and still leading platform dedicated to sustainable...

  • Head of Project

    Il y a 2 mois


    Luxembourg Luxembourg Stock Exchange Temps plein

    Description Located in the heart of Luxembourg city, the Luxembourg Stock Exchange (LuxSE) is home to over 44,000 international securities and an equally international variety of teams covering listing, trading, information services and of course, the Luxembourg Green Exchange (LGX) - the world’s first and still leading platform dedicated to sustainable...


  • Luxembourg State Street Corporation Temps plein

    State Street Corporation LuxembourgPosted 1 day ago Permanent Competitive - Head of Delegation Oversight - Vice President **INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)** IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and...

  • Head of Group Treasury

    Il y a 4 mois


    Luxembourg Ad Idem Consulting Temps plein

    **Luxembourg, Luxembourg**: - Posted 57 mins ago Our PE backed client, based in numerous sites in Central Europe is looking for a new Head of Group Treasury to join the organization. Reporting to Head of Corporate Finance, the Head of Group Treasury will lead the Treasury team to manage liquidity, safeguard financial stability and support the businesses...


  • Luxembourg State Street Corporation Temps plein

    Head of Private Markets EMEA, SVP **Location: Open (Preferred Luxembourg or London)** Across the globe, institutional investors rely on State Street to help them manage risk, respond to challenges through solutions, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged professionals are essential...


  • Luxembourg ArcelorMittal Temps plein

    The Head of HR Development has to contribute to following Mining HR team objectives: - Support to create an HR vision on people and capability development for AM Mining - Implement Group Objectives and Policy into relevant Mining strategies and policies - Support management of Mining segment leadership development, talent management and D&I programs -...


  • Luxembourg Mangopay Temps plein

    At Mangopay, our mission is to power the payment infrastructure and payment operations of the world's biggest and most exciting marketplaces & platforms. We provide marketplaces and platforms with powerful modular payment and regulatory solutions. Since 2013, we have enabled the success of some of the biggest names in e-commerce, retail, and cutting-edge...


  • Luxembourg EFG International Temps plein

    **Responsibilities** - Lead and drive the Private Banking Support team and coordinate all activities **Main Tasks of the PBS team** - Advise and support Customer Relationship Officers (CROs) in the preparation of account /review files in order to facilitate the related processes. - Execute and supervise ex-ante controls with focus on internal processes and...


  • Luxembourg ArcelorMittal Temps plein

    **About us** ArcelorMittal is the world’s leading steel company. Our material is part of the fabric of life. What we produce makes a difference - to individuals, communities, businesses, and society. Supporting the ArcelorMittal vision and strategy, Group Human Resources ensure coordination and synergies across the regions to promote leading HR...