Cargo Customer Experience Agent

Bachelor's degree - Relevant experience in Air Cargo, and Charter Flights Sales and Operations Key job responsibilities - Acquire, engage and accelerate high potential customers to Amazon AIR. - Maintain a high level of engagement from potential customers and proactively identify the challenges they are facing. Build relationships with key stakeholders...

Bachelor's degree - Experience working cross functionally with tech and non-tech teams - Experience in program or project management - Experience managing, analyzing and communicating results to senior leadership - Experience implementing repeatable processes and driving automation or standardization - Experience defining program requirements and using data...

TASK RESPONSIBILITIES: - Provide support to all customer issues regarding their cargo shipments (according to the given guidelines and processes) - Deliver customer service excellence by timely responses and follow up to all customer requests - Oversee best possible flight offers or reservations and exchange same with the customer to reach a maximum...

TASK RESPONSIBILITIES: - Coordinate the cargo build up/preparation and optimize the space utilization with the handling agent - Coordinate operations with other departments within Luxembourg Hub - Supervise the cargo flow through Luxembourg Hub - Instruct and share processes with the handling agent - Assist and escort customers when required - Keep all the...

TASK RESPONSIBILITIES: - Provide support to all customer issues within their responsibility to maintain consistent Customer Service (according to the given guidelines and processes) - Deliver customer service excellence by timely responses and follow up to all customer requests - Oversee best possible flight offers or reservations and exchange same with the...

CLdN CARGO is one of Europe’s leading multimodal logistics providers. With local presence in various countries, we act as a logistics provider with European reach. We supply door-to-door transport solutions tailored to our customers’ needs. We are part of CLdN, a vertically integrated provider of ro-ro shipping, port and land logistics services. **Are...

CLdN CARGO is one of Europe’s leading multimodal logistics providers. With local presence in various countries, we act as a logistics provider with European reach. We supply door-to-door transport solutions tailored to our customers’ needs. We are part of CLdN, a vertically integrated provider of ro-ro shipping, port and land logistics services. Are you...

SIX drives the transformation of financial markets. What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us. ***Customer Support Agent***: Luxembourg |...

**Vacancy Name** Agent Customer Service [m/w/d] / Agent Customer Service [M/F/d] **Vacancy No** VN1249 **Work Location** Kockelscheuer - Um unser Team der Zentralen Terminierung am Standort Kockelscheuer zu verstärken, suchen wir ab sofort eine/einen: **Agent Customer Service [m/w/d]** **Deine Aufgaben** - Du bist für die Terminvergabe und die...

**Vacancy Name** - Agent Customer Care **Vacancy No** - VN962 **Work Location** - Kockelscheuer - Um unser Team am Standort Kockelscheuer zu verstärken, suchen wir ab sofort einen: **Agent Customer Care (w/m)** **Ihre Aufgaben**: - Ansprechpartner für Anfragen und Reklamationen von Endkunden - Erfassung, Bearbeitung und Koordination der...

**Vacancy Name** - Agent Customer Service [m/w/d] **Vacancy No** - VN1091 **Work Location** - Kockelscheuer - Um unser Team der **Zentralen Terminierung** am Standort **Kockelscheuer **zu verstärken, suchen wir ab sofort eine/einen: - **Agent Customer Service [m/w/d]** **Deine Aufgaben**: - Terminvergabe und Vorbereitung für die Werkstatt, ganz egal...

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea roll-on / roll-off (ro-ro) connections between the European continent, the United...

TASK RESPONSIBILITIES: Our Cargolux Customer Experience department is currently looking for a dynamic intern to support the team. - Support on Customer Experience projects - Support on Research for specific pain points - Coordination to set up elements for the team - Handling data and administrative tasks - Support and communication with employees about...

**Notre environnement de travail** Fière d'appartenir au Groupe AXA, une marque d'assurance internationale et un leader mondial des services financiers, la société AXA Assurances Luxembourg est un acteur majeur du secteur des assurances au Grand-Duché. Nous aidons nos clients à traverser les petites et grandes difficultés de la vie. Chaque jour, nous...

**Value Proposition Manager - Customer experience expert**: **Notre environnement de travail** Fière d'appartenir au Groupe AXA, une marque d'assurance internationale et un leader mondial des services financiers, la société AXA Assurances Luxembourg est un acteur majeur du secteur des assurances au Grand-Duché. Nous aidons nos clients à traverser les...

Fière d'appartenir au Groupe AXA, une marque d'assurance internationale et un leader mondial des services financiers, la société AXA Assurances Luxembourg est un acteur majeur du secteur des assurances au Grand-Duché. Nous aidons nos clients à traverser les petites et grandes difficultés de la vie. Chaque jour, nous agissons ensemble pour inventer la...

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and...

Bachelor's degree or equivalent - 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience - Experience handling confidential information Key job responsibilities - Develop program metrics, KPIs, and benchmarking that will track the global cargo claims program - Reporting business metrics to...

Job Description:The Ground Operations Training team at Cargolux Airlines International S.A. is a dynamic group of professionals working in a multicultural environment. As an instructor, you will be responsible for delivering on-site and virtual trainings with subject-matter expertise, creating instructional training material, and ensuring that all training...

CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1929, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea connections between the European continent, the United Kingdom, Ireland, Iberia and...