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Customer Service Advisor
Il y a 4 mois
At LeasePlan, we are always asking What's next in mobility.
Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together
DRIVER ADVISOR
(M/F) Full time
At Leudelange - Luxembourg
Our Driver & Customer Care team is currently looking for a Driver Advisor:
Your mission:
- Day to day handling of drivers requests (by phone and mail) in accordance with our procedures
- Resolution and follow-up of customer issues (in relation with other departments if needed)
- Proactive calls to drivers to propose our services
Your profile:
- Being customer satisfaction oriented is the most important aspect
- You are a team player with a positive attitude
- Languages mandatory French and German. English and/ or Luxemburgish are an asset
- Experience in a customer service would be an asset
Why LeasePlan?
LeasePlan is a global leader in Car-as-a-Service, with approximately 1.9 million vehicles under management in 29 countries. LeasePlan purchases, funds and manages new vehicles for its customers, providing a complete end-to-end service for a typical contract duration of three to four years. Through our NextGen Digital strategy, we are transforming from an analogue into a fully digitally-enabled business, delivering digital services at digital cost.
With over 55 years’ experience, LeasePlan's mission is to provide what’s next in sustainable mobility so our customers can focus on what's next for them. We aim to build an ethical, inclusive, and progressive culture in which people can thrive and be themselves regardless of their race, nationality, gender, age, disability, sexual orientation etc.
If you’d like to learn more about our culture, DE&I journey and our way of working, please find out more in our
sustainability section
and our latest
Annual Report
.
