Client Documentation Specialist

il y a 2 semaines


Luxembourg, Luxembourg Axis Temps plein
Activités quotidiennes :Examiner la documentation du client pour l'ouverture, la modification ou la fermeture du compte et s'assurer de la conformité avec les directives et règlements de la banque ;Vérifier l'exhaustivité de la documentation pertinente en fonction de la situation du client ;Mettre à...
**Description**

Activités quotidiennes:

- Examiner la documentation du client pour l'ouverture, la modification ou la fermeture du compte et s'assurer de la conformité avec les directives et règlements de la banque ;
- Vérifier l'exhaustivité de la documentation pertinente en fonction de la situation du client ;
- Mettre à jour les informations relatives aux clients dans les systèmes centraux de la banque ;
- Vérifier l'exactitude des informations saisies par le front office ;
- Effectuer des contrôles 4 yeux et des audits internes ;
- Fournir un service client de qualité avec un retour d'information et des réponses aux questions en temps voulu.

Coordination et point de contact central:

- Faciliter la communication et la collaboration entre le département de la documentation client et les autres départements clés ;
- Chercher à améliorer les processus et faciliter la résolution des problèmes ;
- Créer un environnement d'équipe ouvert et basé sur la confiance.

**Profile**

Formation:

- Maîtrise en droit ou en économie
- Certification en droit ou en économie
- Connaissance des réglementations KYC et AML (CDB16, OBA-FINMA)
- Maîtrise des outils informatiques

Expérience:

- 0-3 ans, avec une première expérience dans un rôle similaire de préférence.
- Une expérience en banque privée est préférable

Langues:
Maîtrise du français et de l'anglais

Compétences personnelles:
Ouverture d'esprit et esprit d'équipe / Esprit de résolution de problèmes / Volonté de partager et de rechercher de l'expertise / Capacité à gérer les priorités / Discrétion et confidentialité / Souci du client et des résultats / Sens de l'organisation et de la gestion du temps / Proactivité et réactivité / Multitâche / Souci du détail.
**Offer**

Notre client offre un contrat permanent.

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