Datacentre Support Specialist

Company Description You are **talented, motivated** and **ambitious**? Then, we will be more than happy to meet you Arηs Cube actively looking for a skilled and brilliant **Datacentre Support Specialist (M/F)** to work in a dynamic team to maintain, organise, guarantee, supervise and evolve **Job Description**: **Your main responsibilities**: - Guarantee the availability of the following basic services for IT operations: electricity, air conditioning, connectivity and security - Ensuring the documentation of network connections, on a regular basis - Provide customer support - Ensure the follow-up of the study, construction and delivery phases by ensuring compliance with the technical constraints related to sensitive environments - Provide technical interface between clients and external stakeholders - Establish documentation (e.g. concerning connections, etc.) - Monitor the quality of work in execution - Track access requests - Track inventory Advise clients on the right solutions - Write technical reports and 'reporting' - Read and know how to interpret technical plans (electrical, mechanical or other) - Track incidents and work in progress - Ensure technical permanence 24/7 - Ensure team shift coverage (7:00 - 19:00) - Administrative follow-up of current tasks and possibly tasks of the team - Participate in the definition of "monitoring" parameters, interpret the results of the monitoring and take the actions that depend on it - Supervise all the speakers and answer the technical need - Training and certification of people for the work in the room - Control of infrastructure and stakeholder behaviour (compliance with rules) - Operational control of the room and escalation of infrastructure anomalies **Qualifications**: **Your Profile**: - Bachelor's degree - Experience in a similar function of at least 5 years is wished - Datacentre certification is considered as an asset - ITIL Knowledge, Incident & Service Management - Notions of IT infrastructure monitoring - Knowledge in management and control of physical access in the machine room - San & General Knowledge in IT Infrastructure - Knowledge in inventory tracking of IT equipment and life cycle management of it (Capacity planning) - Autocad and Visio knowledge - LAN Knowledge (IP Addressing, VLAN) - Copper / Optical fiber cabling knowledge - DC patching (copper/fiber) - IT/Network equipment installation, relocation, removal activities - Patching inventory management - Electricity & Air conditioning knowledge - Knowledge of fire protection system - Be familiar with standard techniques and tools for project planning and monitoring - Know how to read and understand manuals and technical plans - French and English are essential Additional Information **ARȠS?** Arηs is a fully **independent** group of companies specialized in managing complex **IT projects and systems** for **large organisations**, focusing on state-of-the-art software development, business intelligence and infrastructure services. We are composed of 17 entities across 9 countries that are unified by the Arηs Group, with more than **2500 consultants**. This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy. Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework. **_ Our Vision and Values_** Our vision is to be the most caring and reliable IT company on the market place for both clients and our people. Our values are**:caring, agility, excellence, innovation, continual improvement, and reliability**. Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability. **_ Our Culture_** We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization. **_ Our Brand_** The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War - in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business. **Don’t hesitate Join our team** **_ What you’ll get:_** An **informal hierarchy **and work environment: Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests. An **attractive salary package**: With an attractive salary and benefits package - including advantageous fringe benefits - you’ll be paid for what you love to do. A strong **corporate culture**: You’ll join a **dynamic team **of smart and ambitious people. From the way we hire, to the way we relate to