Senior Program Manager, Amazon Freight Ltl
il y a 3 jours
**DESCRIPTION**:
At Amazon, we are always exploring new opportunities to shape our global business. Our Program Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you’ll become an expert in our processes and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.
Key job responsibilities
- Strategy leader for assets (Terminals, Fleet and Yards) and for Value Added Services roadmap in Amazon Freight LTL
- Manage and influence a wide range of stakeholder teams, senior leadership both internally and externally to deliver new initiatives driving topline revenue through enabling new capabilities in the network, while delivering cost savings for the business
- Introduce and optimise multiple flows within Amazon Freight sites, partnering with both finance and legal on contractual work to launch new sites or flows
- Lead network wide, Pan-European continuous improvement initiatives to deliver new asset capabilities and usage optimisation
- Gather requirements from business owners, writs clear and detailed functional specifications, prioritize features, and drive technical scoping as needed to deliver new initiatives
- Responsible for creating and defining a suite of KPIs for your areas of ownership
To be successful in this role, you need a passion for making data driven decisions which will have direct impact on customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental in your role on the team. Our environment is deadline driven, fast paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams (business, technology and operations).
About the team
Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that raise the customer experience bar relative to all existing shipping alternatives. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.
The AF LTL team works externally with service providers, offering business and logistics expertise to ensure optimal delivery of service solutions.
**BASIC QUALIFICATIONS**:
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience in program or project management
- Experience in complex problem solving, and working in a tight schedule environment
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
**PREFERRED QUALIFICATIONS**:
- Python
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