Product Manager, Amazon Freight Partners

DESCRIPTION

Amazon Transportation Services (ATS) is a rapidly growing, global operation unit, which significantly impacts the customer experience.
Within ATS, Amazon Freight Partner is a new program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive and customized learning, ability to hire from their local communities, and long-term growth potential.

We are looking for a Product Manager to help us continuously improve and optimize our Operational performance, generating efficiencies through metrics and tech. You will work cross functionally to gain a global vision on how we operate today and how we can improve the way we operate, leveraging on data and existing or new technology products, innovating and detecting synergies and ways AFP can benefit from solutions already existing within other organizations and partners. You will also have an overview on existing metrics, aligning and enabling one source of information, establishing proper governance mechanisms and deep dives to understand major influencing factors. This role offers an opportunity to make business-critical decisions that will operational performance, to transform the current transportation environment while influencing Senior Leadership on the direction for the Middle Mile business.

Key job responsibilities
As Product Manager you will:

- Design, implement and monitor metrics to track the progress and growth of our operations and programs, and to highlight issues on a timely basis, with proper governance mechanisms.
- Align and collaborate internally and cross organization, to enable one source of information, performing in depth analysis where needed to understand major influencing factors.
- Develop in depth understanding of tools, data, products and teams, working on ambiguous and complex problems involving tech and business performance, innovating and leveraging existing tech products and solutions, to improve overall efficiency.
- Gain global domain expertise and assess on the technology roadmap needed working closely with our tech partners and cross functionally within AFP, detecting common pain points, synergies across the org and value adding initiatives.
- Align and collaborate internally and cross organization, performing in depth analysis to identify main driver and improve our key efficiency metric Loaded Drive Time (LDT)
- Leverage data to drive decision-making, analyzing feedback and results to improve transparency on what our key input metrics are using Excel, Access, SQL or other data management systems

A day in the life
You will work in a cross functional environment with Operations, Program Development, Global Tech, Finance, Legal, Marketing, Carrier management, Network planning teams, and other organizations within ATS Programs and Surface Transportation, to develop initiatives that will step change the way we operate. We are actively seeking a data and technology driven innovator, problem solver, comfortable solving ambiguous problems and focused on delighting our customers. You must have experience and be comfortable working with teams across all levels of the organization on a global scale.

About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority, and we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.

BASIC QUALIFICATIONS
- A degree
- Advanced computer literacy (Excel, Word). Tableau/Quicksight/SQL/Python desired.
- Experience working on strategic and tactical projects.
- Proven experience of product management, program management, or technology experience
- Experience working with cross functional teams and senior stakeholders
- Strong numerical and analytical abilities with experience using qualitative and quantitative skills to develop product/ program strategies

PREFERRED QUALIFICATIONS
- Master’s degree
- Experience owning/driving roadmap strategy and definition
- Ability to think strategically and execute methodically
- High attention to detail and proven ability to manage competing priorities simultaneously