Sales Manager

**Company**

Vodafone Roaming Services (VRS) is the world's trusted and reliable roaming provider of global wholesale connectivity. Our mission is to make connectivity work for everyone, wherever they are. Since 2009, we have brought Vodafone’s local wholesale roaming capabilities to all our markets and businesses all over the world, providing them with an easy, convenient, and innovative way to connect with their people and customers. An award-winning roaming partner, we support our customers by providing best-in-class solutions. We work with cutting-edge technologies - from 5G and eSIMs to blockchain and machine learning - enabling our customers to operate competitively while giving them the flexibility to choose from multiple coverage options and speeds, leveraging our wholesale trading scale.

At the heart of everything, VRS does is our commitment to supporting our customers and our global communities. Vodafone's purpose is to connect for a better future by enabling inclusive and sustainable digital societies - acts as a framework for everything we do, driving us to continually innovate and bring new solutions to the market.

**Role Purpose**

The Sales Manager is accountable for sales and account management for a portfolio of VRS products, and services contributing to revenue and margin increases for the organization. They will understand the commercial sales strategy, developing deep and wide cross-functional customer relationships to handle the customer base, drive sales and customer satisfaction and cross-sell to achieve sales goals.

**Responsibilities**

• Develop and deliver a documented sales plan for each account, with clear milestones & performance tracking to monitor performance against the agreed contract terms.
• Handle escalations and problem-solve with existing customers, including taking measures when performance is not as expected.
• Build and sell a qualified pipeline of attractive VRS propositions across the product and services portfolio for existing customers.
• Win, develop, and retain roaming business in accounts.
• Develop and maintain strategic deep and wide cross-functional relationships across their accounts.

**Core Competencies**

• Understand sales methodologies and processes (i.e., selling business outcomes, strategic sales approaches).
• Experience managing complex relationships in a B2B environment.
• Proven record of success with the entire sales process, from planning to closing.
• Strong negotiation skills and ability to handle objections.
• Strong sales experience in Technology.
• Knowledge of global roaming services, Carrier Wholesale dynamics, and key players.
• Ability to maintain good working relations with customers and management.
• Excellent communication, interpersonal, and organizational skills.
• Ability to understand, communicate with, and effectively interact with people across cultures.
• Commitment to ensuring the team succeeds with all tasks, duties, and projects.
• English language proficiency (both written and spoken).

**It would be nice if you have...**

• Knowledge of the additional language is an asset.
• Having competitor awareness and understanding of cross-selling.
• Willingness to learn is the desire to gain knowledge and develop skills to improve your work performance.

**What's in it for you?**

**Learning & Development**

• Long-term full-time career opportunities within Vodafone.
• Access to Vodafone University and LinkedIn Learning.

**Flexibility & Leaves**

• Flexible working schedule.
• 28 days holiday (with the option to buy 5 days) plus 11 public holidays.
• 5 paid days leave for charity projects.

**Benefits**

• State pension matching scheme of up to 8%.
• Voluntary AXA Health Insurance.
• Voluntary AXA Pension Scheme.

**Our Committment**

Vodafone is committed to attracting, developing, and retaining the best people by offering a flexible, motivating, and inclusive workplace in which talent is truly recognized, developed, and rewarded.

Groupresourcing

**Not a perfect fit?**