Sales Manager Airline

il y a 1 jour

Luxembourg, Luxembourg Luxair Temps plein

For our Airline Sales department, within Airline Commercial, we are looking for a:

Sales Manager Airline (m/f/x)

Main Duties : 

  • Manage and run the commercial B2B collaboration, trainings and visits of B2B clients in Luxembourg and abroad on a daily basis. Be responsible for the indirect sales channel growth, KPIs and results.
  • Manage, plan and realise sales actions based on analytical insights, sales data and objectives – including travel agency partners, corporate clients and institutions.
  • Negotiate contracts and agreements with B2B partners in accordance with the guidelines and processes in place. Identify and acquire potential new B2B clients for Luxair and LuxairTours.
  • Plan, prepare and run sales trips, organise workshops, and commercial events on Luxair and LuxairTours products and services. Represent Luxair at trade fairs and events.
  • Manage requests for commercial & goodwill gestures and the handling of sensitive files in collaboration with the backoffice, customer service and claims departments.
  • Support and contribute to the development of B2B sales projects, such as Luxair PRO, the Miles & More program, LuxairTours PRO and B2B Portal, CRM and future sales tools.
  • Prepare monthly reports of the sales visits & activities. Manage the dedicated B2B marketing funds in line with guidelines and processes in place. Act as a backup for other Sales Team members if necessary.
  • Monitor, analyse and evaluate B2B sales results, market developments and trends. Contribute proactively to the development of the overall Luxair and LuxairTours commercial strategy.



Profile : 

Minimum required criteria : 

  • University degree in Business Administration, Tourism or similar line of studies and/or proven experience in a similar position
  • Have a good experience in sales, management of B2B sales channels and/or CRM management.
  • Be proficient in current computer programs and office tools and demonstrate good statistical software skills.
  • Have a strong analytical spirit, good problem solution skills, and be able to proactively identify new sales potentials.
  • Accept duty travel, conference and event attendance.
  • Be proactive, show the flexibility to adapt to changing market dynamics and priorities - together with good presentation and interpersonal skills.
  • Show very good communication skills in English, as well as skills in French and/or German (spoken and written)

Desired or to be acquired criteria :

  •  Be able to identify sales potentials, make proposals and show willingness to take ownership.
  • Develop very good skills in all aspects of Sales Management (Booking systems, B2B sales, key account management, campaigns, negotiation, CRM, Analytics tools, etc.)
  • Be able to work team-oriented and independently, have good organizational skills, as well as communication & negotiation skills.
  • Show assertiveness and stress resistance.
  • Show a very good spirit to synthesize, have very good analytical and listening skills.
  • Have a notion of Luxemburgish and develop the deficient work language (French or German)Avoir une présentation soignée 

The ideal candidate :

  • Luxemburgish or any other language is considered as an asset.
  • Tourism & travel industry experience is beneficial, ideally with a proven track record of +3 years experience.

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