Outsourcing & 3rd Party Manager

PPRO is building global infrastructure for the payments industry to solve the complexity of local payments around the world. We are driven to create greater access to digital payments for consumers globally and to be a positive force for economic growth by expanding market opportunities for business.

The company culture is very open, highly collaborative and especially international with over 60 nationalities in a team working around the world. We are a regulated financial institution which has significant implications for how we operate and the expertise we require. We are also very much a technology company, aspiring to technology leadership in our segment of the payments market.

in this role, you will own and manage PPRO Group's Outsourcing and 3rd Party Supplier Framework. This includes policies, risk assessments, oversight and review of the intragroup arrangements. You will inluence and help PPRO business functions to improve the level of IT regulatory compliance and performance.

**What you'll be doing**:

- Managing the Outsourcing & 3rd Party Supplier Policy Framework
- Support the business owners, officers or functions to manage the risks associated with outsourcing
- Perform pre-assessment and ongoing assessment on 3rd party suppliers including intra-group relationships and maintain the outsourcing & cloud registers in-line with applicable regulations (e.g. CSSF, FCA, etc.)
- Complete risk assessments of any potential outsourcing, including a description of services, expected results and a detailed evaluation of the risks (financial, operational, legal and reputational)
- Monitor and report to Authorised Managers, Executives and the Board on intragroup SLA performance of each outsourced service across the PPRO Group
- Conduct, as required, onsite audits of material outsourcing providers
- Work with Information Security, Information Technology, Legal, Compliance, Data Protection Officer to fulfil our obligations regarding the protection of outsourced services
- Liaise with applicable regulators for approval on outsourcing activities as required

**You'll need to have**:

- SLA Management & reporting experience
- Regulatory & Compliance experience under EU Financial Services, CSSF etc.
- Several years of Outsourcing and risk management experience
- Ability to communicate effectively with the relevant authorities
- Excellent written and verbal English
- Ability to report and communicate at an Executive level
- Experience drafting and implementing outsourcing policies and frameworks

**What's in it for you?**

**Hybrid working - **We offer flexible working, so you can strike the right balance between office and home working. That’s on top of our generous 30 days holiday allowance.

**Lunch Vouchers - 10,80euros x 18 / month - **Enjoy a moment of conviviality and a good and balanced meal thanks to your Lunch Pass.

**Travel Insurance - **because better safe than sorry - the travel insurance is covering (partially with certain excess amounts): Sickness, Costs in relation to rescission/break-off during a travel, Luggage and Accident.

**Professional and personal development**:

- We provide leadership cafes, on-the-job training, and access to LinkedIn learning to help you gain knowledge beyond your role. We also offer French language courses to our non native speakers employees.

**Free gym membership**
**- **We’ll cover the cost of your gym, so you can look after your physical fitness (and your wallet too)

**Mental Health Platform - **We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more
**.**

**Modern office with fruits and drinks - **we all enjoy snacking, even more when it’s free.

**About us**

We’re PPRO (pronounced “p-pro”). We’re on a mission to make digital payments more effective and accessible in every corner of the planet. After all, most people around the world don’t use international credit cards. In fact, 77% of consumers prefer to use local and alternative payment methods, such as Alipay in China and Boleto Bancário in Brazil.

By helping businesses to offer their consumers more payment choices at the checkout, we are helping to promote
**financial inclusion** in every corner of the globe. We are also
**empowering** local merchants to take part in the global e-commerce boom and compete with established global companies. That means they can hire more people, invest in more suppliers, and ultimately drive economic growth in their country and beyond.

We are a diverse team of over 550 people and 65+ nationalities spread across 11 global locations. Everyone here shares a passion for building - whether that’s forging close relationships with our customers, or constructing a payments infrastructure to accelerate their growth.

We want everyone to make a difference at PPRO. This means owning and seizing opportunities to maximize your impact; having a growth mindset; as well as bu