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De-at 3rd Party Network Manager, Hub Pickup and Return Points
il y a 2 semaines
DESCRIPTION
Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon Hub is growing and we are working to create a world class delivery experience for customers through alternate delivery options - Lockers, Counters and 3rd Party Pickup Points. If you are passionate about delivery operations and look around corners for ways to serve customers, we want your help.
- Manage strategic relationships with internal and external partners
- Drive business development opportunities with existing and new 3rd party PARP networks.
- Become an expert on delivery operations and drive continuous improvement in performance while the business continues its rapid growth
- Monitor performance of delivery partners and escalate issues as needed
- Identify and execute on opportunities for improving customer experience and reducing delivery cost through data analysis
- Lead and participate in strategic projects, including new product and feature launches, process improvements, and geographic expansion
- Partner with global Operations Managers to innovate on behalf of the business and develop best practices
- Report on daily, weekly, monthly KPIs and projects to senior leadership and C-Level external stakeholders
- Define 3P PARP network and GTM strategy and participate in partner contract negotiations
- Promote and develop an environment which is receptive and adaptable to business change
Role could require travel up to 10% of the time.
Role can be based out of Luxembourg (LU) or Munich (DE).
BASIC QUALIFICATIONS
- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- German language skills
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
