Ebanking Administration Officer

il y a 2 jours


Luxembourg Findel Airport Quintet Private Bank Temps plein

**Purpose of the Job**: **Quintet Private Bank** is a leading private bank in the wealth management sector; we are committed to our clients and their families, and pride ourselves on our personalised service based on a deep understanding of what clients want to achieve. We are a bank headquartered in Luxembourg, with branches in Belgium, Denmark, Germany, Netherlands and a subsidiary in the UK and supervised by the ECB with an ambition to stay true to our purpose to be the most trusted fiduciary of family wealth. When you join Quintet you are joining a company that values diversity of background, equal access to opportunities, career development, collaboration and inclusiveness. We want our employees to feel proud of being part of a company that is committed to do the right thing. You will have the opportunity to grow your career while developing personally and professionally through various resources and programmes. The eBanking Administration Officer provides support for "myQuintet"and "myQuintetPro" to internal and external clients. They keep all the contracts and documentation up to date and are the point of contact for CRM / CA/ CAA’s. **Key Accountabilities**: - Management and updating of myQuintet and myQuintetPro contracts and documentation - Manage customer access, send codes and access cards - Create / modify the rules in Notification Admin in order to setup the reports - Manage the competence graphs in order to setup the validation of the 4 eyes in cash payment of G2PRO - Management of relations and problems with LO access team - Manage and resolve client queries on myQuintet and myQuintetPro - Contribute to the daily management of the helpdesk mailbox and the telephone and ensure backup. - Keep procedures updated in our Knowledge Base and propose improvements - Participate in various controls to ensure compliance with audit and legal requirements - Ensure timely and accurate communication with clients regarding their access and any issues they encounter **Knowledge and Experience**: - Knowledge of banking processes - Experience with an eBanking tool - G2 Pro - Having worked in a helpdesk or call center is considered an asset **Attributes and Qualities**: - Excellent written and verbal communications skills - Customer-service oriented with a problem-solving attitude - Ability to work independently and as part of a team - Attention to detail and strong organizational skills **Technical Skills**: - Business Skills - MS- Office 365 **Languages Skills**: - French - English



  • Luxembourg, Luxembourg Post Group Temps plein

    Gestionnaire Middle Office eBankingDate: 10 déc. 2025Lieu: Luxembourg, LuxembourgEntreprise: POST LuxembourgActeur majeur dans les secteurs télécoms, postaux et financiers, le groupe POST Luxembourg est un pilier incontournable de l'économie luxembourgeoise. L'entreprise propose, à travers son métier POST Finance, des services de paiement via des...

  • Policy Administration Officer

    il y a 2 semaines


    Findel, Luxembourg Utmost Temps plein 25.000 £GB - 40.000 £GB par an

    About Utmost InternationalUtmost International is a leading provider of insurance-based wealth solutions operating across the UK, Europe, Latin America, Asia, and the Middle East. Its' solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.On a proforma...

  • Policy Administration Officer

    il y a 2 semaines


    Findel,, Luxembourg Utmost Group Temps plein 25.000 £GB - 40.000 £GB par an

    About Utmost InternationalUtmost International is a leading provider of insurance-based wealth solutions operating across the UK, Europe, Latin America, Asia, and the Middle East. Its' solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.On a proforma...


  • Findel,, Luxembourg Utmost Group Temps plein 40.000 € - 80.000 € par an

    About Utmost InternationalUtmost International is a leading provider of insurance-based wealth solutions operating across the UK, Europe, Latin America, Asia, and the Middle East. Its' solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.On a proforma...


  • Luxembourg, Luxembourg POST Luxembourg Temps plein

    Acteur majeur dans les secteurs télécoms, postaux et financiers, le groupe POST Luxembourg est un pilier incontournable de l'économie luxembourgeoise. L'entreprise propose, à travers son métier POST Finance, des services de paiement via des comptes courants, transferts d'argent et cartes bancaires à une large clientèle de particuliers, d'entreprises...

  • Policy Administration Intern

    il y a 1 semaine


    Findel, Luxembourg Lombard International Temps plein

    **About Lombard International Assurance** Lombard International Assurance is a leading Luxembourg-based provider of insurance-based wealth solutions across Europe. A part of Utmost Group, Lombard International’s solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth...


  • Findel,, Luxembourg Utmost Group Temps plein

    About Utmost InternationalUtmost International is a leading provider of insurance-based wealth solutions operating across the UK, Europe, Latin America, Asia, and the Middle East. Its' solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.On a proforma...

  • Chargé Middle Office

    il y a 10 heures


    Luxembourg POST Luxembourg Temps plein

    Acteur majeur dans les secteurs télécoms, postaux et financiers, le groupe POST Luxembourg est un pilier incontournable de l'économie luxembourgeoise. L’entreprise propose, à travers son métier POST Finance, des services de paiement via des comptes courants, transferts d’argent et cartes bancaires à une large clientèle de particuliers,...


  • Findel,, Luxembourg Utmost Group Temps plein 120.000 € - 150.000 € par an

    About Lombard International AssuranceLombard International Assurance is a leading Luxembourg-based provider of insurance-based wealth solutions across Europe. A part of Utmost Group, Lombard International's solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW)...


  • Luxembourg A&O Shearman Temps plein

    **Department purpose** The team implements the firm’s HR strategy and provides a first-class service to the business for all strategic and operational HR aspects, advises and is very close to its members. The team provides quality support services in the full range of HR functions such as recruitment, induction, learning and development, career...