Account Manager
il y a 2 jours
**Responsibilities**: - Responsible for a portfolio of top clients acting as their advocate and owning the client experience relationship end to end across geographies and products. - Simplifies the client experience and eliminates delays by taking ownership of cross-regional and cross-functional issues, navigating the global organization, and mobilizing the appropriate resources to ensure a timely and satisfactory resolution. - Strengthens the client relationship and ensures the delivery of market-differentiating service by acting as the client’s advocate, anticipating client needs, and developing client confidence in Citi’s products and processes. - Delivers proactive service management through relationship, scorecard, and billing analysis, combined with a detailed understanding of the client’s business and unique requirements. - Takes global ownership of client servicing issues and facilitates resolution through engaging Citi business partners. - Leads the client experience by identifying issues and opportunities that further differentiate Citi as an industry-leading service provider. - Provides support and guidance to service partners to ensure a seamless client experience across regions. - Delivers client metrics and participates in communication sessions with all constituents (i.e. Regional single points of contact & Service Delivery partners). - Establishes, provides input, and tracks operational metrics and service level requirements to achieve business goals. - Acts as client advisor in the client’s interest while driving cross-regional & cross-functional process improvement opportunities **Qualifications**: - Relevant experience in Fund Accounting on client-facing roles - Previous experience in client facing level 1 tech support or client service - Bachelors/University degree or equivalent experience - Excellent attention to detail and strong problem solving skills - Excellent interpersonal and verbal & written communication skills - Ability to thrive in a high volume team environment - Ability to educate clients on navigation and functionality in a virtual environment - Experience working directly with clients - Ability to analyze potential issues, document the relevant details and escalate to the appropriate tech/product/etc. teams - Excellent organizational, time management, and prioritization skills**Job Family Group**: Customer Service - **Job Family**: Institutional Client Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Key Account Manager
il y a 1 semaine
Bertrange, Luxembourg Worldline Temps plein**Job Description**: - Key Account Manager **The Opportunity** Are you a dynamic and strategic sales professional with a passion for developing new business and nurturing long-term client relationships ? Worldline Luxembourg is seeking a proactive Key Account Manager to join our team. In this role, you will be instrumental in not only managing and growing...
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Service Account Manager
il y a 2 semaines
Bertrange, Luxembourg Proximus Group Temps plein**About Proximus Luxembourg** Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Telindus and more recently Codit. With PSF support status, the company has almost 750 employees. All these experts share a passion for digital...
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Key Account Manager B2B
il y a 1 semaine
Bertrange, Luxembourg Comfort Energy Temps plein**Les défis**: - Comfort Energy - le fournisseur de mazout le plus chaleureux du pays - est une société du groupe Hasco Invest dont l’activité ne cesse de se développer. - Soucieux de l’impact environnemental, de nombreux projets relatifs à la transformation énergétique et à la réduction d’émissions de CO2 font également partie des défis...
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Account Manager
il y a 1 semaine
Bertrange, Luxembourg Select Luxembourg Temps plein**Organisation and department description** Our client is a service company specialized in Human Resources based in Luxembourg. Present in more than 100 countries, this company is active and recognized internationally. Making every effort to offer quality services to its customers, the company has been able to stand out and make a name for itself in...
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Key Account Manager
il y a 4 jours
Bertrange, Luxembourg Seco Luxembourg Temps plein11-12-22 CDI Key Account Manager **Votre rôle** - Initier/organiser le développement des relations commerciales/prospections et rentrer des commandes - Créer et maintenir l’excellence pour l’établissement d’offres compétitives (sur le long terme) - Premier point de contact pour les clients nationaux et internationaux - Augmenter la visibilité...
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Sales & Account Manager - Fleet
il y a 2 jours
Bertrange, Luxembourg Autopolis Temps pleinDescription Autopolis, leader automobile, recherche pour renforcer ses équipes, un(e) Sales & Account Fleet Manager H/F sur Bertrange. **I. MISSION DU POSTE** Le Sales & Account Manager Fleet est le garant du développement commercial fleet de sa ou ses marques. Il a également la gestion des comptes entreprises pour les flottes automobiles. Il joue un...
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Key Account Manager
il y a 2 semaines
Bertrange, Luxembourg Seco Luxembourg Temps pleinSECO Luxembourg recherche un(e) Key Account Manager orienté(e) business et relation client, prêt(e) à jouer un rôle clé dans le développement commercial et la qualité du contact humain avec nos partenaires du secteur de la construction.Vos responsabilitésGestion des clients : Gérer et développer un portefeuille de clients existants, avec une...
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Key Account Manager
il y a 2 semaines
Bertrange, Luxembourg SECO Luxembourg Temps pleinSECO Luxembourg recherche un(e) Key Account Manager orienté(e) business et relation client, prêt(e) à jouer un rôle clé dans le développement commercial et la qualité du contact humain avec nos partenaires du secteur de la construction.Vos responsabilitésGestion des clients : Gérer et développer un portefeuille de clients existants, avec une...
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Ann Senior Account Manager
il y a 2 semaines
Bertrange, Luxembourg Capgemini Temps plein**About Capgemini**: Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock...
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Account Executive
il y a 2 semaines
Bertrange, Luxembourg CTG IT Solutions Temps pleinAs an Account Executive at CTG/Cegeka, you will be responsible for strengthening and expanding our existing partnerships and new framework contracts with the European Institutions. Your focus will be on driving growth by identifying new opportunities, promoting additional services, and ensuring long-term client satisfaction.As the main point of contact for...
