Director, Managed Services France
il y a 18 heures
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.
** Your day at NTT DATA**
The Director, Managed Services FRALUX, is responsible for the strategic direction, operational excellence, and financial performance of Managed Services across France and Luxembourg. This role ensures alignment with Group strategy, drives client satisfaction, and leads a high-performing management team to deliver best-in-class services.
** Key responsibilities**:
- **Strategy & Leadership**- Define the vision, objectives, and roadmap for Managed Services in France and Luxembourg, ensuring alignment with Group strategy.
- Represent the MS FRALUX organization within the Group and to external stakeholders.
- Serve as the final escalation point and arbitrator for major issues (client, operational, or resource conflicts) between country entities and centers of excellence.
** Financial & Operational Management**- Manage the budget and profit & loss account for the MS FRALUX entity, ensuring the profitability of contracts and solutions.
- Oversee the delivery of services, ensuring operational excellence and compliance with contractual, legal, and regulatory requirements in both countries.
- Monitor and analyze operational KPIs, initiating corrective or continuous improvement actions as needed.
** Team & People Management**- Directly supervise the Managers of Client Delivery Management (CDM) FRA/LUX and the Governance & Excellence Manager.
- Lead, mentor, and develop a high-performing management team, fostering a culture of accountability, collaboration, and continuous improvement. **Qualifications & Experience**
- Bachelor’s or Master’s degree in Business, IT, Engineering, or a related field.
- 10+ years of experience in IT Managed Services or a similar technology services environment, with at least 5 years in a senior leadership role.
- Proven track record of managing P&L, driving operational excellence, and delivering profitable growth.
- Strong understanding of IT service management (ITSM) principles and best practices.
- Experience managing teams across multiple countries or regions is highly desirable.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical abilities, with a focus on data-driven decision-making.
- Ability to quickly adjust to changing environments and take on new challenges. Proven experience in leading and supporting organizational change in complex settings.
- Capacity to understand, manage, and leverage one’s own emotions and those of others to foster collaboration, problem-solving, and effective leadership.
- Fluent in English and French.
**Workplace type**:
Hybrid Working
**About NTT DATA**
**Equal Opportunity Employer**
**Third parties fraudulently posing as NTT DATA recruiters
-
Governance & Excellence Manager France & Luxembourg
il y a 18 heures
Luxembourg NTT DATA Temps plein**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. ** Your day at NTT DATA** The...
-
Managed Spend Strategist, Managed Spend Commercial
il y a 18 heures
Luxembourg Amazon Business EU Sarl - H95 Temps pleinBachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent Come be a part of a rapidly expanding $25 billion-dollar global business! At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space...
-
Global Procurement Manager, Managed Services
il y a 18 heures
Luxembourg Vodafone Temps plein**Join Us**: At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding...
-
Director Corporate Services
il y a 1 semaine
Luxembourg Arendt Investor Services Temps pleinArendt Investor Services, which is part of Arendt & Medernach, the largest law firm in Luxembourg, is regulated by the Luxembourg supervisory authority of the financial sector (CSSF - Commission de Surveillance du Secteur Financier) and operates under the status of Specialised Professional of Financial Sector (“PFS”). Arendt Investor Services offers a...
-
Corporate Services Director
il y a 1 semaine
Luxembourg Eurolux Consulting Temps plein**Job Description**: Our client, a leading Alternative investment company, is looking to hire a Corporate Services Director to lead a small team, focusing on private equity investments. You will report to a Regional Head and be a board member, ensuring compliance and governance from financial and operational perspective of the alternative investment...
-
Director - Real Assets
il y a 6 jours
Luxembourg Funds Talent Temps pleinFunds Talent have been mandated to help our client, one of the fastest growing businesses in the fund sector, in their search for a director of Real Estate. Our client is one of the last remaining owner managed businesses, providing premium quality. The firm has offices work wide and is well known in the Private Equity and Real Estate sector. The Role -...
-
Operations Director
il y a 2 semaines
Luxembourg Byborg Enterprises SA Temps pleinCompany Description **Unique, exciting, fun-loving, and fast-growing **- Welcome to Docler Group which is the umbrella company of Byborg Enterprises! Since launching in 2001, we have created products and experiences that entertain millions of people across the globe. We now serve more than 50 million users a day and are consistently among the top visited...
-
Risk Manager
il y a 18 heures
Luxembourg Praemia Reim France Temps plein**Risk Manager** **Le poste et son environnement** Praemia REIM is an independent pan-European real estate platform managing over €38 billion in assets under management across 7 European countries. As part of the Praemia REIM Group, Praemia REIM Luxembourg serves as its European fund management hub, offering real estate investment vehicles tailored for...
-
Client Director
il y a 6 jours
Luxembourg TRUSTMOORE Temps plein**WHAT WILL YOU DO?** In this role, the Client Director has a client-facing position and reports directly to the Global Head of Private Wealth Solutions. The Private Wealth Solutions team is globally responsible for all private clients within Trustmoore. As a multi family office, this team provides all financial and administrative services and is...
-
Director, Executive Compensation Services
il y a 2 semaines
Luxembourg CSC (Corporation Service Company) Temps plein**Director** **Department: Executive Compensation Services** **Vacancy Type: Permanent** **Location: Western Europe** At CSC, we provide practical, cutting-edge solutions for running our clients’ employee incentive programmes for maximum impact. We provide a broad range of incentive plan services tailored to our clients’ needs. This includes employee...
