Product Manager

Description
Founded in 1856, Banque Internationale à Luxembourg is the oldest multi-business bank in the Grand Duchy. From its foundation, the BIL has always played an active role in the development of the Luxembourg economy. It currently operates in retail, private and corporate banking, as well as on major capital markets. Employing more than 2 000 people, BIL is present in the financial hotspots that are Luxembourg, Switzerland, and China.

As a major player in Luxembourg’s finance industry and as a signatory of the UN Principles of Responsible Banking, BIL is committed to handing over a responsible and sustainable bank to future generations.

**Responsibilities**:
**The organization**:
The Warrant desk is a team within Financial Markets mandated with:

- Development of BIL’s employee and benefit offering for its clients;
- Development of the employee and benefits strategy within BIL;
- Management of warrant clients portfolio;
- Administrative follow-up of the warrant activity
- Support front officers in their business development;
- Support clients in their daily business related to warrants
- Maintain relations with our partners and intermediaries;
- follow-up and implement regulatory changes;
- Market watch.

**The role**:
The Product Manager will directly report to the Head of Warrant desk. His/her role is to support an existing team of 5 people in its further development of the warrant activity of Belgian warrants.

**The responsibilities**:
The Product Manager will cover the following responsibilities:

- Being responsible for the entire lifecycle of the products : creation and setup of the financial instruments, collection of clients’ instructions, follow-up of the subscriptions and being able to provide technical explanations.
- Daily management of the customer activity, answering incoming phone calls and mails from internal and external clients.
- Coordination with internal stakeholders.
- Active follow-up on agenda, inbox and key dates.
- Providing qualitative commercial assistance in order to create client’s loyalty
- Being able to contribute to the development of the activity via meetings or calls with new customers or business introducers.
- Administrative management and follow-up of client files (account openings, transactions, filing, archiving, ). That includes the ability to perform a full AML/KYC analysis on new or existing clients.
- Being able to understand the process and the technical aspects of the instruments used to perform the activity.
- Being able to analyze any new idea or new development in terms of employee benefits products

Must Have Requirements
**The profile**:
The role requires the following qualifications:

- Bachelor or master in a financial or economic section;
- At least 3 to 5 years of relevant work experience in AML/KYC, financial consultancy, financial markets or banking sector
- Good communicator, at ease with different groups of stakeholders and especially with phone contacts with customers;
- Strong client
- and result-orientation;
- Good writing skills;
- Ability to take initiative and to work independently;
- Strong team-spirit and willingness to share knowledge;
- Works with rigor, is autonomous, proactive and well organized;
- Excellent analytical skills and well-developed curiosity;
- Strong stress resistance and flexibility;
- Excellent command of French and English is a must, and a good command of Dutch is a key skill;
- Excellent knowledge of Microsoft Office, especially Word and Excel (including macro and VBA);

We offer
BIL offers a broad range of challenging projects and a huge choice of career paths - we will assist you in finding the one that best meets your skills and expectations. Your personal development is our priority and we greatly encourage you to dive into different business areas for the broadest possible experience.

BIL is firmly of the opinion that diversity & inclusion contribute towards increasing the collective performance of the bank. We are committed to creating a culture of inclusion that encourages individual development with equal opportunities for all.

Languages English French Dutch; Flemish Education Bachelor Experience 3+ years