Administrative Officer

Pictet is an investment-led service company, offering wealth management, asset management and related services. We are a partnership of eight owner managers and our principles of succession and transmission of ownership have remained unchanged since founding in 1805.

Our purpose is to build responsible partnerships with our clients, communities, and the companies in which we invest, in order to safeguard and transmit wealth, of all kinds, in the service of the real economy.

With more than CHF 612 billion in assets under management or custody at 31 December 2022, Pictet is today one of the leading Europe-based independent wealth and asset managers.

The Group is headquartered in Geneva, where its activities began, and employs more than 5000 employees. With 30 offices, it is also present in Amsterdam, Basel, Barcelona, Brussels, Dubai, Frankfurt, Hong Kong, Lausanne, London, Luxembourg, Madrid, Milan, Monaco, Montreal, Munich, Nassau, Osaka, Paris, Rome, Shanghai, Singapore, Stuttgart, Taipei, Tel-Aviv, Tokyo, Turin, Verona, Shanghai, New York and Zurich.

**Your team**:
The **Pictet Group** is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700 people.

The **Information Delivery LUX team** is responsible for managing mailroom, for digitalization center, archiving and document management, coordinator of mass mailing to clients and support for Front teams as Business Owner of archiving and digital tools.

**Your role**:
As member of the team, you will have numerous interactions with different departments in the Bank (including Legal, Client Register, Front Office, etc.), and also unilaterally with clients through regulatory and extraordinary communications (daily and monthly reporting, mailings, extraordinary correspondence, other post, etc.), as well as various documents produced for the Front Office. Thoroughness and an exemplary commitment to in-house and external clients are therefore essential.

**Responsibilities**:

- Prepare, control, and produce mass mailings (automated or manual).
- Process and digitize physical incoming mail and contractual documents through our digital tools.
- Manage digital and physical documents archiving, and monitor our archiving tools (control, processing errors, monitoring productions, etc.).
- Serve as a point of contact for support with digital tools for document transmission and processing.
- Manage outgoing productions to clients (reports, mailing, etc.)
- Support Front teams (reports on demand, archives request, etc.).
- Manage risks and prioritize tasks effectively to meet deadlines and stakeholders requirements.
- Collaborate with cross-functional teams to improve tools and processes, contributing to continuous improvement initiatives.

**Your profile**:

- Solid experience in administrative task management, archiving and project monitoring.
- Training and/or certification in the field of archiving or similar, or project and change management will be considered an asset.
- Proficient in common office tools such as Word, Excel, PowerPoint, etc.
- Good knowledge of the JIRA tool, a plus.
- Strong organizational and multi-tasking skills.
- Respect of deadlines.
- Team player with excellent interpersonal skills, capable of collaborating effectively with colleagues.
- Curiosity for IT tools and a proactive approach to proposing improvements
- Keen sense of discretion and confidentiality.
- Fluent French, good written and spoken English; proficiency in additional languages is an asset.

**Note**

We will not accept any CVs from agencies.

**Flexible and modern ways of working**

As a responsible and supportive employer, we promote the well-being of our employees through a set of flexible working arrangements, ranging from a work-from-home policy for eligible functions to opportunities for annualised part-time leave and extended parental leave.

**Diversity & Inclusion**:
**_Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace._