Customer Support
il y a 7 jours
Le Grand & Associates : Votre partenaire en recrutement axé sur l'excellence. Spécialisés dans différents secteurs clefs, nous mettons en relation des professionnels talentueux avec des entreprises prospères. Forts de nos valeurs d'intégrité et de confidentialité, nous visons à créer des collaborations fructueuses. Votre succès est notre priorité.
- Nous recherchons un Customer Support
- Pour une entrée à contrat determinée de 12 mois
Responsabilités:
- Résoudre les problèmes et les préoccupations des clients de manière professionnelle et efficace.
- Fournir des informations sur les produits, les services et les politiques de l'entreprise.
- Collaborer avec d'autres départements pour résoudre les problèmes complexes.
- Suivre et documenter les interactions avec les clients dans le système de gestion des relations avec la clientèle.
- Identifier les opportunités d'amélioration du service client et les communiquer à l'équipe.
Compétences requises:
- Expérience antérieure dans un rôle similaire de service client.
- Excellentes compétences en communication verbale et écrite.
- Capacité à résoudre les problèmes de manière proactive.
- Orienté(e) vers la satisfaction du client.
- Capacité à travailler efficacement en équipe.
- Maîtrise français et l'anglais
Avantages:
- Environnement de travail dynamique et stimulant.
- Opportunités de croissance professionnelle.
- Formation continue pour développer vos compétences.
- Package de rémunération compétitif
- Possibilité de se garer gratuitement
- Des horaires flexibles
- Si ce poste vous intéresse et que vous possédez les compétences requises, nous vous invitons à nous faire parvenir votre CV en postulant directement à l'annonce.
- Pour d'éventuels questions, vous pouvez nous joindre sur le numéro : +352 20 30 13 73
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